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A Family Inn
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Reviews (10)
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3 - 8 of 10 reviews
Reviewed July 10, 2013

New management has done a lot of upgrades. The hotel is easy to find and we could park close to our room. The kids loved the pool. Staff were quick to respond to our needs and to answer questions. The rooms were clean and quiet - we had people in surrounding rooms but never heard them. We used a family suite and loved the space it gave us. We would definitely stay again!

Room Tip: We travel as a family of 6 and found the family suite to be very spacious!
  • Stayed: July 2013, traveled with family
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Thank Staci K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 3, 2013

The stay was great!!!! New ownership has done many improvements. Can't wait to continue seeing the improvements, they were much needed. We have stayed in the past and will continue. The staff was wonderfull!!! The breakfast was missed some, but it wasn't the best the last time we stayed in 2012. Keep up the good work!!! You will have Rapid Cities Hidden Secret, not all the frills, but a great stay!!!!! The kids loved the pool!!!! Thank you so much for the experience!!!

Room Tip: You won't regret this place!!!! Not a 5 star but a very good value, would recommend it to anyone!!!!! Thanks again to the Staff and Ownership!!!!
  • Stayed: June 2013, traveled with family
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Thank Tony K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 25, 2013

Great Stay - Could see new owners were doing many updates. Awesome west side location. Keep up the improvements!!!!! Does not have all the amenities of the big chains, but very nice place!!! The kids loved the pool. We saved money!!!! One of the better places we stayed on our trip. Thank you to all the staff!!!!!

Could use some improvement on all people, which looked like employees always sitting outside the office, very intimidating to check in, almost didn't stop. Had kids running around back and forth, think they seemed to be related to the employees. Over all a great experience, just some sugestions. Thank you again.

Room Tip: Great Choice!! Not all the amenities of the big chains, but would stay again. Excellent Customer Service.
  • Stayed: June 2013, traveled with family
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Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 16, 2013

We recently stayed at the Family Inn when we were in town. We definately got small town hospitality from the Staff. It was much better than some of the other reviews, could use some updating, but overall it was a great experience and we saved $$$$ Thank you

  • Stayed: April 2013, traveled as a couple
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Thank George W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 28, 2012

We Live On The Oregon Coast "A Destination" Based on Tourism, So Our Perspective is Keen re: Lodging. Since I travel throughout The Midwest, It is My Preference when In Rapid City. Clean, & Well Maintained Rooms, GREAT Pool, and Management/Staff Who Treat You Like "Family", rather than "just a person renting a room". Housekeeping Always Interested Ensuring You Have What You Need. Nicely Presented, and Fresh Continental Breakfast, and The Best Coffee I've Found "On The Road". Great Security, and any "needs" (extra pillows, towels, or questions regarding Quality Services Available in Rapid City, i.e. Auto Repairs, Cultural Events, Local Church Directions), have always been
responded to quickly, with interest, accuracy, and even more importantly, with a smile. We've stayed at Hotels/Motels that cost 2-3 times more, and delivered less than 1/4 the service and quality that "A Family Inn" Has Delivered In A Consistant Manner. A Nice, Quiet, Quality Lodge...Rapid City's Best Kept Secret! AAA+++

Room Tip: The Middle of The Motel is Closest To The Pool (we've Stayed There in August 2012), Less Traffic, and Close To The Soda Machine, and, More Importantly, The Fresh Coffee Always Available In The Office, along with maps to Local Attractions, and Precise Directions To Other Services Needed, From Management/Staff.
  • Stayed: November 2012, traveled on business
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Thank Nasstrom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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