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“Blizzard while on bus trip” 5 of 5 bubbles
Review of Americas Best Value Inn

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Americas Best Value Inn
Ranked #19 of 51 Hotels in Rapid City
Certificate of Excellence
Hopkinsville, Kentucky
2 reviews
“Blizzard while on bus trip”
5 of 5 bubbles Reviewed October 13, 2013

I was with a bus group of 43 enjoying the sights of the area. We had originally had a 4 night stay then that changed with a historic snowfall; we had about 21 inches. I have never lived through a blizzard with the wind howling like a banshee. We stayed another 3 days while the roads were being cleared. I have to say it was quite the adventure and how fortunate we were to be in this place. The management and workers went over and beyond a call of duty to both our group and stranded travelers. The power went out but we managed well. The manager grilled hamburgers and hot dogs for a weary and hungry group. We had a breakfast every morning that came from our "refrigerator", the 10 ft mound of snow outside the patio doors (yogurt, milk, etc), There was an attitude of making the best of a difficult situation. I know I felt I was with friends with the way we were all treated during this unique situation. There is no way I can fully describe the kindness and caring of the people in charge of the Rapid City Americas Best Value Inn. I'm thankful we were here and not stranded out on the road. I will never forget their kindness and under trying conditions make their guests as comfortable as possible. There was a couple from Brazil; many truck drivers and ordinary folks who were so glad to be there.

  • Stayed October 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sheryl R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric S, Owner at Americas Best Value Inn, responded to this review, October 14, 2013
Sheryl R.,

Thank you for taking the time to share your thoughts with us. I'm glad you all finally made it home safely. And hope that you find occasion to come visit us again when the weather is a little nicer.

Sincerely,
Eric Seljeskog
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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312 reviews from our community

Traveler rating
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    7
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
1 review
5 of 5 bubbles Reviewed October 10, 2013

I'm a long distance truck driver from Canada who's truck down 90 miles west of Rapid City SD. The tow truck brought me back here to the closest dealership.

Truck shop recommended and drove me to Americas Best Value Inn. I'm I glad they did.

After waiting 4 or 5 days only to find that it would take them another week I flew home to Canada with the return flight set for Wednesday October 2nd. Thursday October 3rd it started to rain / snow.

The truck was still not ready to do damage parts being shipped.

By Friday morning I woke up to a full blown blizzard. By Friday afternoon we lost power and power remained off until Monday afternoon.

I told you all of that to tell you this the management and staff here at this hotel went way above and beyond to keep everybody comfortable and fed.

There was a bus tour staying here from Kentucky taste was friendly and associated with everyone until these were given the okay to head home Sunday.

Monday afternoon power came back to half the hotel and things slowly returned to normal.

You learn a lot about human nature during times of crisis. This could have been a whole lot worse and for some others in the area during this time it really was. I'm just thankful I was here.

  • Stayed October 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank itsawinner2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric S, Owner at Americas Best Value Inn, responded to this review, October 13, 2013
Thank you for taking the time to review our hotel. That was quite the ordeal that was made a whole lot easier to bear with the patience and understanding of all of our wonderful guests like you.

Thank you for your patience and understanding.

Eric Seljeskog
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mina, South Dakota
2 reviews
5 of 5 bubbles Reviewed September 25, 2013

We stay acouple or three nights ea. time at least 3 times a year. Clean rooms and very professional and friendly staff!! Close to several restaurants and Rapid City Mall! They except pets which is important to me

  • Stayed September 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank gary w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric S, Owner at Americas Best Value Inn, responded to this review, September 27, 2013
Gary W.,

Thank you for taking the time to review our hotel. Your positive feedback really means a lot to us and we will do our best to keep your expectations of us high.

Thank You,
Eric Seljeskog
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milford, IA
Level Contributor
52 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed September 22, 2013

Our king room was very nice and provided us with a good night's rest. It was very clean and fairly spacious. The staff was friendly and helpful. It was very quiet in the area we were in. The vessel sink was in an area separate from the tub and toilet area. The breakfast had a large seating area the the food was good. If you are looking for a place to eat lunch or dinner, go south to the mall area a bit as there is more selection.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Marsha W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric S, Owner at Americas Best Value Inn, responded to this review, September 24, 2013
Dear Marsha W,

Thank you for taking the time to review our hotel. Your honest feedback helps others make an informed decision, and helps us keep costs low.

Safe Travels,
Eric Seljeskog
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Rapids, Michigan
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed September 21, 2013

We stayed at this hotel for two nights - Sept 15 & 16th. The location was good, being right off highway, and next to gas station & restaurants. The lobby was OK and had a nice sitting area & small gift shop. Though we didn't use it, the outdoor pool looked very nice and well maintained. The initial problem we had was that we were given a second floor room. But when we parked our car at the end of the building as told (to be closest to our room on the 2nd flr), we ended up back at the lobby looking for an elevator...at that time, the front desk gentlemen informed us that the only elevator was there in the lobby area ! ! ! With that, he gave us a 1st floor room. However when we entered that room, it had a very distinctive stale smoky smell. Again I go back to the front desk and the gentleman there follows me back to my room with a can of air spray and says the problem is from upstairs (working its way thru the vents...). Unfortunately, this all came on top of what we thought was an expensive room to begin with (over $90). Didn't get off to such a great start. The bed was comfortable and the room was very clean. The continental breakfast was average + ----- did have scrambled eggs 2nd day -- not 1st morning.

Room Tip: watch out for that single elevator by the lobby before you park......
See more room tips
  • Stayed September 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Ronh47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric S, Owner at Americas Best Value Inn, responded to this review, September 24, 2013
Ronh47,

Thank you for taking the time to review our hotel. I'm glad you noticed our breakfast. We really make an effort to make our breakfast a step above what you find at hotels of a comparable rate class. I apologize for the troubles you had getting a suitable room. The location of the elevator should have been pointed out immediately upon check-in. I will talk to the front desk staff about that immediately.

Tip: If an elevator is important to you, I suggest that you make sure to ask about it when making your reservation. Many two story hotels don't have an elevator, let alone two.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado Springs
1 review
5 of 5 bubbles Reviewed September 14, 2013

GREAT VALUE! The PROFFESSIONAL AND FRIENDLY STAFF always goes above and beyond, to make certain we feel welcome and that we have everything we need. The rooms are clean and good sized, with free breakfast included. This hotel is conveniently located to several eating facilities and a nice shopping mall. Rapid city is a lovely town with many things to see and do, starting with spectacular MT RUSHMORE, located nearby.
ALL OF THIS...... AND MUCH MORE, AT AN EXCELLENT PRICE!

Room Tip: We have stayed several times and have always been pleased with our room.
See more room tips
  • Stayed September 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank srekips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric S, Owner at Americas Best Value Inn, responded to this review, September 15, 2013
Dear srekips,

We really appreciate you taking the time to review our hotel. I am so glad you enjoyed your trip to Rapid City and we hope to see you again.

Safe Travels,
Eric Seljeskog
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne - Australia
Level Contributor
232 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
4 of 5 bubbles Reviewed September 10, 2013 via mobile

Our room was well sized, Unfortunately we looked out over the back car park where trucks parked overnight and left their generators running. The air con was a little noisy, however the bed was comfy and bathroom goof, breakfast was good, a lot of healthy food for a change. Staff were very polite, overall a good place to stay and well priced and close to downtown.

  • Stayed September 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Wardies4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric S, Owner at Americas Best Value Inn, responded to this review, September 13, 2013
Dear Wardies4,

Thank you for taking the time to review your stay with us. I will pass you kind words on to our staff.

Safe Travels,
Eric Seljeskog
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Americas Best Value Inn

Property: Americas Best Value Inn
Address: 620 Howard St, Rapid City, SD 57701-0482
Phone Number:
Location: United States > South Dakota > Rapid City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#11 Romantic Hotel in Rapid City
#13 Family Hotel in Rapid City
#14 Business Hotel in Rapid City
Price Range (Based on Average Rates): $
Hotel Class:2 star — Americas Best Value Inn 2*
Number of rooms: 97
Official Description (provided by the hotel):
Welcome to Americas Best Value Inn Rapid City, located on the eastern slopes of the world famous Black Hills in western South Dakota. Our Rapid City hotel is close to a variety of scenic outdoor landscapes and attractions such as Journey Museum, Reptile Gardens, Haines Ave Casino, and Dinosaur Park. We are also near National American University, South Dakota State University, and Oglala Lakota College. Famous local attractions include Mount Rushmore, Crazy Horse Mountain Memorial, Mammoth Site, Black Hills National Forest, and Spearfish Canyon. Taco John's, IHOP Restaurant, and Hardee's Restaurant are only a few of the restaurants located within half a mile of our hotel. ... more   less 
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Also Known As:
Americas Best Value Hotel Rapid City

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