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“Quite good - generally recommended”

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Holiday Inn Express Hotel & Suites Rapid City
Ranked #23 of 51 Hotels in Rapid City
Certificate of Excellence
York
Level Contributor
102 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 314 helpful votes
“Quite good – generally recommended”
3 of 5 bubbles Reviewed November 10, 2006

We stayed here during our coast-to-coast drive across the US. This was one of the older Holiday Inn Express hotels we’ve stayed at. The corridors and rooms were a little bit dated - but still clean and comfortable. The free wireless internet was on ok speed. The hotel is just a few minutes drive from the big Rushmore mall and has plenty of restaurants around it. While not quite as good as some of the new Holiday Inn Expresses we’ve stayed at during this trip, I would still generally recommend this hotel.

Stayed October 2006
Helpful?
2 Thank rlpb13a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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210 reviews from our community

Traveler rating
    82
    76
    28
    16
    8
See reviews for
80
64
13
26
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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  • German first
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  • Any
English first
Wyoming
Level Contributor
41 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed October 21, 2006

We had a double queen room on the first floor. The room was clean and comfortable. The beds were great with a choice of pillows and the towels were large and soft.

The breakfast was nice with a good selection of items for a continental breakfast.

The mall is close by, as well as many resturants. We will stay here again on our next visit.

  • Liked — Location
  • Stayed October 2006, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mtnfireguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed September 14, 2006

Stayed at this Holiday Inn 9/9/06-9/14/06. We had a king suite which was very large and very clean(worth the few extra $). The free breakfast included hardboiled eggs, bacon, biscuits, fruit, toast & etc. It was more than enough to get you started. The housekeeping was very good and the room smelled great (don't know what they used) when they were done. The bed was good, the pillows a little flat, the bathroom a nice size. The hotel is in a great location right off I90 and close to several resturants(Outback is right behind hotel). The Rushmore mall is 1/2 mile away and a Walmart about 1 to 2 miles. We went to all the local sights from this location and would stay here again.

  • Liked — cleanliness, condition of hotel
  • Stayed September 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank jackson13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
long island,ny
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed August 22, 2006

Although the hotel is clean. The bedding is old and ill-fitting. The breakfast was poor with moldy bread. We do not think it was worth the money and would not stay here again.

  • Liked — location
  • Disliked — bedding
  • Stayed August 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
Helpful?
1 Thank fdnyl7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milwaukee, WI
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed July 8, 2006

We stayed here one night this past 4th of July weekend. Got a suite, which came with a king bed, fold out couch and microwave. Room was very clean and bed was comfy. We asked for a late checkout so our 16 month old could take a nap before we left, and were immediately told ok to check out at 2pm. We found the staff to be friendly and helpful. The indoor pool was great, and we found the lobby area to have been as clean as the room. Denny's and Outback Steakhouse were both within walking distance, and the hotel was right off the highway.

  • Stayed July 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank RooRoo8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City
Level Contributor
32 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed July 2, 2006

Stayed for 2 nights in June '06. It's a typical Holiday Inn Express. It seems fairly new, and was clean and well kept. The front desk staff seemed friendly, and check-in was quick and my room was ready as I had reserved it. Soft bed, clean room, but in our standard 2 queen room there was no fridge or microwave. Being in a big tourist area there were a lot of families with little kids. I wouldn't mention this except the walls were fairly thin and it was easy to hear the kids next door and running up and down the hall. Not a big deal to me but might be to some people.
Very accessible right off of the interstate (but far enough away so that you can't hear it), close to restaurants and shopping (Rushmore Mall). Easy driving distance to Mt. Rushmore, the Badlands, and even Devils Tower (about 1 hr. 30 min., 1 way), which was important since we day-tripped to all 3 areas. (Great areas to visit. See attached pics)
Overall it was an enjoyable experience and I would stay there again.

  • Stayed June 2006, traveled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Kramerica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Carolina
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed March 20, 2006

Our family stayed here for six nights during our vacation in South Dakota. The hotel was just off the interstate and central to all our destinations. We traveled to Wall, Badlands, Custer State Park, Mount Rushmore, Crazy Horse, and Deadwood. There were several restuarants within walking distance. I remember Outback Steakhouse, Denny's, and TGI Fridays. The hotel was very clean and looked to be fairly new. We had a stardard room and ample space. We were gone most days and only there at night. There was an indoor pool (we didn't use) and they offered a free breakfast each morning with the usual muffins, bagels, fruits, etc. Our only complaint was that we were on the first floor and after being gone all day and returning well after dark, we discovered our windows and curtains left open. There were no screens so anyone had direct access to our room from outside. We brought this to the attention of the evening clerk who was not the least concerned and said housekeeping must have left them open. When we asked to speak to the manager we were told they would not be in until the morning. For the next three mornings we asked for management and we were told she was not in and we ask that she be left a note that we wanted to speak to her and they said it had been done. No one ever contacted us. Upon checkout we were still told she was not available. We would have appreciated some type of explanation or apology. No complaints about the property and we would stay there again, but they do need to work on their customer service.

  • Stayed July 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank maxwellhouse106
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Rapid City

Property: Holiday Inn Express Hotel & Suites Rapid City
Address: 645 E Disk Dr, Rapid City, SD 57701-7812
Phone Number:
Location: United States > South Dakota > Rapid City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotel in Rapid City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Rapid City 2.5*
Number of rooms: 103
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Rapid City was fully renovated in 2013 and is well suited for both family and business needs. For the business traveler we have rooms with free high speed internet access and a business center available 24 hours a day. Our services include fax service and all rooms contain two line speaker phones. For the family, we have our large indoor pool with water feature, hot tub and a newly expanded fitness room. Our Express Start breakfast bar has something for everyone to start your morning off right. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Rapid City
Holiday Inn Rapid City
Rapid City Holiday Inn
Holiday Inn Express Rapid City

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