We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good service and clean rooms, and they let me bring my dog!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Holiday Inn Express Hotel & Suites Rapid City
Ranked #22 of 51 Hotels in Rapid City
Certificate of Excellence
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Good service and clean rooms, and they let me bring my dog!”
Reviewed June 2, 2012

My family stayed at this property over Memorial Day weekend on a spur of the moment, last minute touristy-type trip to Rapid City. I use Trip Advisor to find all my hotels, including this one. I called the day before to reserve the room, and had great service from start to finish. The price was right,($109 plus tax), they let us have a late check out because we were being lazy and wanted to sleep in a bit, and they are pet-friendly. I find alot of pet-friendly places put people in their crappiest rooms when they have their pet, but not the Holiday Inn Express. The room was clean, the bed was comfortable, the shower had insanely fantastic water pressure (I LOVE that, and it is so rare in a hotel). I can't speak for the breakfast as none of us got up in time to go get it... The pool area was clean and nice, the hottub was hot, parking is ample, and the place was quiet.. It was a good experience, so much so that we went to Devil's Tower and after deciding to spend another day in Rapid City, called the HIE and stayed there another night. We got a different room, but is was of equal quality, so the first room was not a fluke. It was a relaxing time, and I would stay here again and not hesitate to rcommend it to others.

  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mudvaynemom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

214 reviews from our community

Traveler rating
    86
    76
    28
    16
    8
See reviews for
82
65
14
26
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Fort Worth, TX
Level Contributor
428 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 343 helpful votes
Reviewed March 19, 2012

I was a bit worried when I checked in as the lobby, elevator and hallways looked run down and the carpet was stained and worn.

However the rooms are very nice, updated and a good size. I would definitely stay here again.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TexasTraveller56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Georgia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 31, 2011

Had a two-week stay here. Sorely dissappointed. Rooms were noisy; loud plumbing sounds, walls are paper thin. Had to move from ground floor to top floor to escape the horrendous loud pipes in room 107. Elevator was nasty and stunk really bad. Key failed three times on third-floor room. Smells of mold coming from AC in breakfast area. Staff was nice but in no hurry to fix anything. Pool ok; breakfast was nominal, room service as expected. Overall opinion, do not stay here. Too many issues.

Room Tip: Stay out of room 107!!
See more room tips
  • Stayed October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kayboodad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minnesota
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 20, 2011

We stayed here one night on the way to Colorado. We have Platinum status with IHG and they did upgrade us to large room with a whirlpool and fireplace. We are not fans of in room whirlpools but did like the extra room. It also had a new flat screen TV.

However, the bed was very uncomfortable (too soft and sagged in the middle) and the sheets did not fit it correctly - very annoying. It did not provide a good night's sleep.

There is only one elevator up to the room and it was filthy and had a large, long grease stain that ran from the elevator into the lobby. This elevator needs a deep cleaning and paint.... come on - it's the front door to the rooms on the upper floors.... it should be spotless. The lobby smelled of smoke and the hot tub was nice but looked like it needed a cleaning.

The staff was nice and it was a typical Holiday Inn Express breakfast.

We kind of wished we had stayed at the new Hilton Garden Inn down the road for $25.00 more.

  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Boardwalk2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Wenatchee, Washington
Level Contributor
98 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed October 2, 2011

Stayed here for two nights while touring the area and attending a concert at the civic center. Room was very quiet and clean. Good selection of food for breakfast. Restaurants next door including an Outback Steak House. Comfortable beds. Only negative was the dirty floor in the elevator. Also no refrigerator in room. We would stay here again if in the area.

Room Tip: Get a top floor room.
See more room tips
  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 2pks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
south dakota
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 11, 2011

my family was asked to leave the free continental breakfast area because our 2 children were not wearing shoes!! we were sitting at a table, about half done eating, and a grouchy employee told me that it was a state law. Humiliated and embarassed in front of 25 or more other guests, we took our food to our room. when confronted, the manager credited us the value of breakfast and has not been abe to come up with the details on this law. this was not a kid friendly place to stay, and we will never stay there again.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank prairiechickenking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed September 1, 2011

I stayed in room 315 for two days. The morning of the second stay there were 30 crickets in the bathroom. When I called the manager she was not in and i was told I would receive a call by noon, That never happened. When I called back the manager was away for lunch but she would be calling me back shortly, never happened. The hotel is dirty and with staying in hotels 250 days a year this hotel has the worst customer service I have experienced

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dvs1230
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Rapid City hotels
0.2 mi away
Country Inn Rapid City
Country Inn Rapid City
#9 of 51 in Rapid City
4.0 of 5 bubbles 941 reviews
0.3 mi away
AmericInn Lodge & Suites Rapid City
1.7 mi away
Holiday Inn Rapid City - Rushmore Plaza
Show Prices
Show Prices
Show Prices
2.4 mi away
Comfort Suites Hotel & Convention Center Rapid City
0.2 mi away
Hilton Garden Inn Rapid City
1.3 mi away
GrandStay Residential Suites Hotel Rapid City
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express Hotel & Suites Rapid City? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Hotel & Suites Rapid City

Property: Holiday Inn Express Hotel & Suites Rapid City
Address: 645 E Disk Dr, Rapid City, SD 57701-7812
Phone Number:
Location: United States > South Dakota > Rapid City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotel in Rapid City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Rapid City 2.5*
Number of rooms: 103
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Rapid City was fully renovated in 2013 and is well suited for both family and business needs. For the business traveler we have rooms with free high speed internet access and a business center available 24 hours a day. Our services include fax service and all rooms contain two line speaker phones. For the family, we have our large indoor pool with water feature, hot tub and a newly expanded fitness room. Our Express Start breakfast bar has something for everyone to start your morning off right. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Expedia, Travelocity, Orbitz, Booking.com, Hotels.com, Hotwire, Priceline, Cancelon, Cheap Tickets, TripOnline SA, HotelsClick and HRS so you can book your Holiday Inn Express Hotel & Suites Rapid City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel And Suites Rapid City
Holiday Inn Rapid City
Rapid City Holiday Inn
Holiday Inn Express Rapid City

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing