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Days Inn West Rapid City
Ranked #26 of 51 Hotels in Rapid City
Redondo Beac
1 review
“Don't stay here”
Reviewed April 4, 2012

My wife went to book the hotel online to book the hotel. She thought there was something strange because she never received a receipt. She called to confirm the booking and was told it never booked and that they would be happy to do it over the phone. The clerk never mentioned that we were going to be charged a lot higher amount. When we went to check out they lowered the rate about 10% but nothing close to what it should have been. Called and complained but got nowehere. We were told that when there are no rooms available at the internet price that is what happens.

Also, we had asked to be moved to the second floor and for a refrigerator. We were staying there with a family reunion and everyone was on the second floor. The night before we asked and they said that plenty of rooms were opening the next day. But when we called in the morning they tried to tell us that nothing was availble. When I tried to call back the front desk phone was busy. So I went to the front desk the manager said sure there are rooms to move you into. As far as the refrigirator. Something about not wanting employees to carry them. However, we were promissed a referigirator in the new room. Of course it was not there. So we called to the front desk and the clerk carried it up to our room. They had one front desk clerk that provided really good service. She would pull out her laptop to help us find places to go and he was the one who lugged the regregirator to our room. That said sounded like they were about to get rid of her.

Room Tip: Don't stay there
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  • Stayed June 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Errol B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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295 reviews from our community

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Rating summary
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  • Sleep Quality
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Traveler tips help you choose the right room.   Room tips (18)
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English first
Buenos Aires, Argentina
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
Reviewed January 23, 2012

My boyfriend and I needed a place to crash while we were visiting the area. We had planned to stay only 24hs in Rapid City, which was the final stop on our trip to the Southwest and Yellowstone.

We wanted to see Mount Rushmore, Crazy Horse Memorial, and whatever else we could see while in town.

So we basically were looking for a clean, quite, well located place to sleep, as decently priced as possible. Well, the Days Inn met our expectations perfectly.

The reservations was done well in advance, and when we checked in we were given what we had booked. As other reviewers wrote, the Burguer King is in the same property, there is a Sonic and grosery near by.

Our room was clean and quite, and we appreciated both things. We did not use the pool neither were looking for other amenities, since our goal in town was to visit the attractions and only wanted a hotel to sleep.

The staff was friendly and efficient. It was funny that the guy who received us the first day was surprised that we were 2 men sharing a bed (he asked if my partner had a reservation too...). It was a funny episode, which we laugh at.

Breakfast was better than in similar hotels we had stayed. It was huge!

We left early the second night because of the time of our flight. So all we can say is that we had a great an quite sleep, the room was clean and confortable, breakfast was great, and we appreciated the location and easy access, and the Burguer King in the same property.

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Marcos V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alliance, Nebraska, United States
2 reviews
Reviewed January 3, 2012

The Days Inn in Rapid City SD is a must stay. The building is attractive, very well maintained and clean. The staff is very friendly and will bend over backwards to make your stay one to remember.
JR is very friendly and inquired about our comfort when he saw us throughout our stay!
Breakfast was great, if you where hungry when you left it was your own fault.
Access back onto I-90 or hwy 44 and 385 is easy.
The room had a closet with hangers and iron and ironing board, also a blow dryer.

  • Stayed December 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Doreen John P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cudahy, Wisconsin
Level Contributor
106 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed November 29, 2011

The front desk staff are very friendly and have inquired about our comfort when they saw us throughout our stay. The room is average in size but quite adequate. Breakfast was great. Very clean property and ideally located in a retail area although not a very far drive from the historic downtown area.

Room Tip: We asked for 1st floor but there was an elevator so upper floor would not have been a problem.
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  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KnittingNut53110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed August 18, 2011

Overall for a days inn this hotel and the location were great for anyone visiting the surrounding towns for the sturgis rally. The two story accomodations were adequate and secure with ample parking for both bikes trucks and trailers.

Access back onto I-90 or hwy 44 and 385 were easy with close proxiomity to millstones for eats or the liquor store.

  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank networkCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City, Missouri
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 4, 2011

We booked this hotel through Priceline.com. When we reserved, the default room type was one king bed. We later contacted the hotel before we arrived many times asking whether the room can be changed to 2 queen beds, or even 2 double beds. Because we are a family of four and prefer two beds. Everytime we called, we were told slightly different answers, but none told us "no". The last answer we were told on the day of our stay was that "....don't worry, we will have it all figured out at check in time." At check-in time, we were immediately told that the room was actually 1 queen bed only. The only option we were given was to add a roll-away bed with additional $10, and we were told that each room was only supposed to have 2 people in it! The front desk person quickly told us that there were no other rooms available, and all rooms are the same type - 1 queen bed. The 4 of us ended up with that one room - luckily we only stayed there for one night. Two of us slept on the floor in sleeping bags.

As for the room itself, it is very small, especially the bathroom area. You barely have enough space for your toiteries. It didn't have a closet or other commonly supplied items such as blow dryer, ironing board, etc.

The breakfast was pathetic with minimum options. What's worse was that there was a woman standing by the mini-muffins watching everyone - it felt like she was watching us how much we ate! The breakfast are was very smaill and didn't have enough tables/chairs for all the guests.

We paid about $80 per night (through priceline.com). Compare to the other hotels we stayed during our trip, this one was the worst one and offered the least amount of value. We would never come back to this hotel again.

We had another family traveling with us on the same trip. They had the same comments as us. We both said that we would definitly share our experience so that other potential guests can be aware.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank zma123_ks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Rapid City hotels

Gaylord, Michigan
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 30, 2011

We chose to stay here because we used rewards points, and it was the only option with an outdoor pool. The front staff was very helpful, but the hotel itself was very " musty ". That is the only word I can think to use, nothing seemed to be real "clean" . It was convenient in the fact that there is a grocery store literally next to the hotel parking lot as well as a Burger King and a Sonic. We used the pool daily and it was very clean and kept up. The breakfast was OK, same thing 7 days straight. Had I paid cash for this hotel, I would have gotten a refund, but given the fact that it was "free", it was OK.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank mlwilkie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Days Inn West Rapid City

Property: Days Inn West Rapid City
Address: 725 Jackson Blvd, Rapid City, SD 57702-2527
Phone Number:
Location: United States > South Dakota > Rapid City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #26 of 51 Hotels in Rapid City
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn West Rapid City 2*
Number of rooms: 54
Reservation Options:
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Also Known As:
Days Inn Rapid City
Rapid City Days Inn

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