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“Hot tub worked some times not reliable, sleeper sofa in...”

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Ramada Summerset Rapid City West
Ranked #25 of 48 Hotels in Rapid City
Reviewed August 11, 2013

Hot tub worked some times not reliable, sleeper sofa in room broken we were advised after we unpacked!

  • Stayed: August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
Thank Laurie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dawn K, General Manager at Ramada Summerset Rapid City West, responded to this reviewResponded November 7, 2013

Thank you, Laurie, for the review on our hotel. We are always appreciative of feedback to help us in providing top-notch service. I do apologize for the fact that you were not made aware of the fact that the sleeper sofa was not functionable. We have since repaired both the sofa and the button for the hottub. Thank you again.

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300 - 306 of 376 reviews

Reviewed August 11, 2013

  • Stayed: August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
Thank Suzanne W
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Dawn K, General Manager at Ramada Summerset Rapid City West, responded to this reviewResponded November 7, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed August 9, 2013

  • Stayed: August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
Thank Cheryl G
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
ZEB E, Front Office Manager at Ramada Summerset Rapid City West, responded to this reviewResponded August 13, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed August 6, 2013

  • Stayed: August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
Thank Rob T
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
ZEB E, Front Office Manager at Ramada Summerset Rapid City West, responded to this reviewResponded August 13, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed August 5, 2013

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
Thank Dan L
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
ZEB E, Front Office Manager at Ramada Summerset Rapid City West, responded to this reviewResponded August 13, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed August 1, 2013

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
Thank Vicki B
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
ZEB E, Front Office Manager at Ramada Summerset Rapid City West, responded to this reviewResponded August 13, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed July 26, 2013

  • Stayed: July 2013, traveled with family
    • Sleep Quality
    • Rooms
    • Cleanliness
Review collected in partnership with Days Inn
Thank Joan S
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Dawn K, General Manager at Ramada Summerset Rapid City West, responded to this reviewResponded November 7, 2013

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Additional Information about Ramada Summerset Rapid City West

Address: 7900 Stagestop Rd, Rapid City, SD 57718-9135 (Formerly Super 8)
Phone Number:
Location: United States > South Dakota > Rapid City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Family Hotel in Rapid City
Price Range: $44 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ramada Summerset Rapid City West 2*
Number of rooms: 55
Reservation Options:
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Also Known As:
Ramada Rapid City West Hotel Rapid City
Ramada Black Hawk
Black Hawk Ramada
Ramada Hotel Rapid City

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