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“One of the BEST Values in Rapid” 5 of 5 bubbles
Review of Country Inn & Suites By Carlson, Rapid City

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Country Inn & Suites By Carlson, Rapid City
Ranked #8 of 51 Hotels in Rapid City
Certificate of Excellence
stephenson, va
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“One of the BEST Values in Rapid”
5 of 5 bubbles Reviewed May 15, 2014

Everything we want for an enjoyable vacation is found here! We have stayed at this same motel over 8 times and have never had any complaints. The room we had this time had a king bed which was very comfortable. The room was clean and all the staff very friendly at all times. We especially enjoyed the breakfast bar and the variety presented on weekends. The hotel is located close to all attractions. Extras were the home baked cookies and coffee available 24 hrs, free local and USA newspapers each morning, little snack bags to take with you for the day, an exercise room (which we used), and of course a microwave and fridge that we used all the time. One nite a tour bus checked in but we never heard any noise from them. I always recommend this hotel to my friends.

Room Tip: Ground floor on either side of hallway has good rooms
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  • Stayed May 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank llfarm44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johnnie S, General Manager at Country Inn & Suites By Carlson, Rapid City, responded to this review, May 16, 2014
Thank you for taking the time to review our hotel. Everyone here at the Country Inn and Suites are thrilled to hear that you enjoyed your stay and are a very loyal guest. We look forward to seeing you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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899 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (107)
Date | Rating
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English first
Green Bay
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed May 13, 2014

This Country Inn & Suites had top notch service, cleanliness, and staff with the exception of one staff member on the breakfast crew. Great value for the cost and convenient location to attractions right off the interstate. Loved the slide in the pool area and we don't even have young children anymore

  • Stayed April 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank pedroGreenBay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johnnie S, General Manager at Country Inn & Suites By Carlson, Rapid City, responded to this review, May 16, 2014
Thank you for taking the time to review our hotel. We are thrilled to hear that you enjoyed your stay. We believe that we have a great asset in our water-slide for people of all ages. We look forward to seeing you gain in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cary, Illinois
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 13, 2014

First time staying here, had my dogs with me. The staff makes you feel welcome and as if you were at home. The cookies are great. Kiyle at the front desk meets you with a great warm smile and could not do enough to make you feel welcome. If your looking for a great place to stay this is the place.

  • Stayed May 2014, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank thomascso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johnnie S, General Manager at Country Inn & Suites By Carlson, Rapid City, responded to this review, May 16, 2014
Thank you for taking the time to review out hotel. I am thrilled to hear that you felt like you were at home. We understand that sometimes traveling can be stressful and our main goal is to make our guests feel at home. Kali is a great addition to our Front Desk staff and we are lucky to have her. We look forward to seeing you again if you return to the Rapid City area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Watford City, North Dakota
1 review
5 of 5 bubbles Reviewed May 12, 2014

Great location, beautiful and clean. Very friendly staff. Clean rooms with awesome beds, pillows & bedding. We love going to Rapid city for occasional weekends away, I made the mistake of finding a cheaper hotel. BIG mistake!!! It was so bad we didn't even stay. Checked right back out and went right over to Country Inn and vowed to never stay any where else other that Country Inn & Suites!!! Wonderful hotel! Keep up the great work.

  • Stayed May 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bakken6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johnnie S, General Manager at Country Inn & Suites By Carlson, Rapid City, responded to this review, May 16, 2014
Thank you for taking time to review our hotel. It delights me to know that we have a guest that will always stay with us! The staff works very hard to make all of our guests feel at home when they stay with us. We look forward to your next stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sioux Falls, South Dakota
Level Contributor
45 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed May 11, 2014

We stay one night at this hotel. The check-in was fast and we were greeted very nicely. Our room was very nice. The bed was a very comfortable king size bed. Everything was working, except the heater fan had to run all the time. We reported it and the response was excellent. Breakfast was okay, cause we have had a much better breakfast there. Not sure if it is the menu or off season for tourists. We always park our car in back -- more room and easier to get in and out of. We will stay again when we are in Rapid City.

Room Tip: Park in back -- much easier to get in and out of!!
See more room tips
  • Stayed April 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tecjer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johnnie S, General Manager at Country Inn & Suites By Carlson, Rapid City, responded to this review, May 13, 2014
Thank you for talking the time to write a review on our hotel. It is always fun to see a returning guest leave a new comment. We are thrilled to hear that you have enjoyed another stay at our property. We look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed April 27, 2014

My girlfriend and I stayed there for three nights in late April just after Easter. The room was inexpensive yet large (2 tvs!!!), bathroom was bright and immaculate, and the curtains were thick and kept out sunshine when we wanted to sleep in. Plenty of drawers and space to put our stuff, and lots of outlets for electronics. Free, fast, easy to connect wifi kept us connected to the world. The breakfasts were far above average, exceeding our expections to say the least. Three kinds of juice, skim & 2% milk, coffee, about 8 different pastry varieties, a few cereals, oatmeal, brown sugar, dried cranberries, granola, sausage links/polish sausage, eggs, potatoes, waffle maker, yogurt, fresh fruit...it was AMAZING! We started our adventurous days with bellies full of good food! The pool was small, but had a neat slide, and the two hot tubs were nice. The staff was extremely helpful both before we arrived with booking and during our stay with recommendations and suggestions. They had FREE freshly made chocolate chip cookies avaible right at the counter. The location was prime: connected to a TGI Fridays meant we could have a couple drinks later and walk to our room. A gas station was right across the street, and a shopping area was about a quarter mile behind the hotel. I-90 was one stoplight away, which made hitting the road for adventures easy. I could go on and on.....

The entire three day stay cost me ander $180, but would've an easy $100 more. It was just perfect...

  • Stayed April 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Fustus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RapCityCISMgt, General Manager at Country Inn & Suites By Carlson, Rapid City, responded to this review, May 7, 2014
Thank you for taking the time to write such a great review about your stay. All of us here at the Country Inn and thrilled to hear you enjoyed your stay and we appreciate all the feedback and will continue to strive to provide excellent customer service. We hope to see you again if you return to the Rapid City area.
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Gillette, Wyoming
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed April 24, 2014

My husband and I spent 1 night there a few weeks ago. I had stayed there a couple weeks prior with a friend and thought the room was clean so decided to go with it again. I think this is a good hotel if you are just needing a clean place to sleep. He and I decided to go to the hot tub, which we found was somewhere around luke warm which was disappointing, and when the jets turned off I made the mistake of looking down at the bottom of it and was so disgusted at how filthy it was that I immediately got out. The room was decent enough though small, so I wouldn't recommend for a family. The breakfast wasn't the quality I had hoped for either. So overall it's fine, but I doubt we will ever stay there again. I really hope they give a lot of attention to the pool area as everywhere you looked it was deteriorating and was not clean.

  • Stayed March 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank MaciJ2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RapCityCISMgt, General Manager at Country Inn & Suites By Carlson, Rapid City, responded to this review, April 25, 2014
Thank you for taking the time to review our hotel. I would like to apologize for the issues during your recent stay. We strive to give all of our guests a great experience and I apologize for falling short during your stay. Thank your for bringing them to my attention. I will certainly be passing the hot tub issue onto my maintenance crew so that they can look into the issues you reported. It is important that we receive our guests feedback so that we can fine tune our operations. I hope that we may get another opportunity to show you the quality that we strive for in our hotel. If you would like to discuss this further I would be more then happy to do so.

Johnnie Sack
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Rapid City

Property: Country Inn & Suites By Carlson, Rapid City
Address: 2321 North LaCrosse Street, Rapid City, SD 57702
Phone Number:
Location: United States > South Dakota > Rapid City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Business Hotel in Rapid City
#12 Romantic Hotel in Rapid City
#15 Family Hotel in Rapid City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Country Inn & Suites By Carlson, Rapid City 3*
Number of rooms: 102
Official Description (provided by the hotel):
With our charming countryside decor and comfortable amenities, Country Inn & Suites provides a welcoming atmosphere to Black Hills travelers. We are located centrally between the Black Hills and the Badlands, just a short drive away from the historic Mount Rushmore National Memorial and the Crazy Horse Memorial. Our hotel features fantastic services and facilities, including an indoor swimming pool with 100-foot water slide, complimentary Internet access, a Fitness Center, and a complimentary breakfast buffet. ... more   less 
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Also Known As:
Country Inn And Suites By Carlson, Rapid City
Country Inn & Suites By Carlson, Rapid City Hotel Rapid City
Country Inn Rapid City
Rapid City Country Inn

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