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“More than adequate” 4 of 5 bubbles
Review of Country Inn & Suites By Carlson, Rapid City

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Country Inn & Suites By Carlson, Rapid City
Ranked #8 of 51 Hotels in Rapid City
Certificate of Excellence
New Eagle, Pennsylvania, United States
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“More than adequate”
4 of 5 bubbles Reviewed August 27, 2012

I chose Carlson for this trip to take advantage of a frequent traveler discount. I had previously stayed at the Grandstay, which I still highly recommend, but I couldn't pass up the money-saving opportunity this trip. The Carlson will now also go on my list of places to stay in Rapid. The room was spacious and extremely quiet, even at full capacity. Housekeeping was very efficient and the staff was friendly and gracious. The pool was adequate - not large and there were quite a few parents who can brush up on their parenting skills, but that's not the fault of the hotel. i did appreciate that the pool opened early. Fitness room was adequate and was never crowded. I appreciated the cheese sticks on the breakfast menu, but would have appreciated some melon or berries instead of bananas or fruit cocktail. That's for my own personal diet though - my husband had absolutely no complaints about the breakfast selections. Steven, the GM, was wonderfully personable!

  • Stayed August 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Kimberly D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RapCityCISMgt, General Manager at Country Inn & Suites By Carlson, Rapid City, responded to this review, August 28, 2012
I would like to Thank You for taking the time out of your busy day to write such a great comment about the hotel. We are always glad to hear when the guest have great experiences with us. We hope to see you return the property on your next stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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899 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (107)
Date | Rating
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English first
Lawson, Missouri
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed August 18, 2012

We stayed 3 nights at this Country Inn & Suites. The location is very handy, Room was clean and large enough (but not over spacious). The bathroom the best part as you see I was traveling with my wife and 3 teenage girls and the Sink had a counter space that extended the full length of the bathroom. My wife and the 3 girls was able to string out most of their Makeup and girly stuff to fill the entire counter space, it looked like a Mary Kay display case. Needless to say I still had no room for my shaving stuff. But they were happy and that what’s counts.

Although we never made it down to the pool, it was nice with a slide and one end that was 6ft deep. The pool was quite busy most of the time. They said the pool stayed open until 11:00 pm for kids and then from 11:00 to Midnight was Adults only.

The Breakfast area was larger than most hotels I have visited, with extra tables placed in there that made it a bit too tight for comfort. The selection of food was good with the normal breakfast stuff plus either biscuits and gravy or eggs and bacon/sausage. The Breakfast staff worked hard to keep everything stocked up but with the VERY busy dining room there was a little lag time. But then again I guess that only goes to compliment them on having good breakfast area that a lots of the guess wants to eat it.

As an earily riser I would go down to the lobby and work on my laptop. Every Morning I would be able to overhear the manager talking on the phone comparing their rates to the other hotels in the area. That way they stayed on top and kept their rates competive.

One complaint.. the hotel is layed out wierd with the stairs connecting the 1st and 2 floor and 1st and 3rd floors. But if you need to go between teh 2nd and 3rd floors you had to go though sorta a maze. Or then again you could just use the elevator.

I would surgest anyone looking for an hotel to consider this one...

  • Stayed August 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank HonestReviewerFrom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed August 10, 2012

What a great little hotel this was! It was a bit tough to reserve the room (no answer, then no confirmation) but everything else was great. The rooms are big and beds/bedding are comfy. Bathroom is also a good size. Room was very clean. The pool is awesome. Here is why: 1) It is open late, 2) It has a great water slide for the kids, 3) It is saltwater so no cholrine (and good for your skin), and 4) It is open until 11PM so if you arrive late but need to tire the little ones out from being cooped up in the car all day - - this is perfect. The breakfast is very comprehensive and included chicken waffles - - according to my husband this is the latest craze. We would definitely stay here again.

  • Stayed July 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank masuret_baloun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed August 7, 2012 via mobile

Wow, I just paid $280 for a motel room! I was completely ripped off because they jacked up the prices for sturgis. It was not worth half that price. Carpet in room was stained, walls dirty and needed repainting, decor dated and depressing. Bathroom felt old. The staff was nice but they didn't have bottled water for guests, they said they ran out. For what I paid for that room, I think someone should have gone out to get some more bottles. I will never stay here or at a country inn again.

  • Stayed August 2012
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Jing_Evla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RapCityCISMgt, General Manager at Country Inn & Suites By Carlson, Rapid City, responded to this review, August 15, 2012
On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I would like to let you know that we appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed July 30, 2012

Looking for a clean, comfortable, reasonably priced, easily accessed motel in the Rapid City area? Country Inn may be what you are looking for---withh all those features and more.

Just off I-90 and centrally located, I spent three nights there while riding my Harley out to the Sturgis area. The VERY friendly Staff were delightful---helping make my stay fun, as well as giving great insights to local eateries and activities (the daily fresh-baked cookies were GREAT, too!)

The room was large, new, very clean (no smokey smell at all), and well furnished. The only problem we had, was the shower head BLASTED you---but plenty of hot water! :). Large, clean bathroom.

Great indoor pool with their own water slide and hot tubs.

Loved it! Would definitely stay there again.

  • Stayed July 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TricityDJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Richland, Washington
Level Contributor
264 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 bubbles Reviewed July 30, 2012 via mobile

Chosen because of it's proximity to the interstate and price. Room was clean and comfortable. Had a fridge, microwave, and coffee pot. Large bathroom, but only a single sink. Breakfast was eggs, bacon, and potatoes ad well as the usual breakfast fare. Price was high but this was Sturgis bike week. No comments. Staff was friendly. Close to tgi Fridays, olive Garden, fudruckers, Dennis, Boston. Market, Texas road house and red lobster.

  • Stayed July 2012
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Jim D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed July 28, 2012 via mobile

We stayed here on a Saturday night, after our disaster at Americinn. The TGIF Friday's was nice to have next door. Rooms were clean and breakfast was plentiful. Nice staff and good location, would stay again.

  • Stayed July 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Wewont
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RapCityCISMgt, General Manager at Country Inn & Suites By Carlson, Rapid City, responded to this review, August 15, 2012
On behalf of our entire staff at Country Inns & Suites we are pleased to hear that you had a great stay with us. We woud like to Thank You for you business and we hope to see you again in the future if you return to the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Rapid City

Property: Country Inn & Suites By Carlson, Rapid City
Address: 2321 North LaCrosse Street, Rapid City, SD 57702
Phone Number:
Location: United States > South Dakota > Rapid City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Business Hotel in Rapid City
#12 Romantic Hotel in Rapid City
#15 Family Hotel in Rapid City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Country Inn & Suites By Carlson, Rapid City 3*
Number of rooms: 102
Official Description (provided by the hotel):
With our charming countryside decor and comfortable amenities, Country Inn & Suites provides a welcoming atmosphere to Black Hills travelers. We are located centrally between the Black Hills and the Badlands, just a short drive away from the historic Mount Rushmore National Memorial and the Crazy Horse Memorial. Our hotel features fantastic services and facilities, including an indoor swimming pool with 100-foot water slide, complimentary Internet access, a Fitness Center, and a complimentary breakfast buffet. ... more   less 
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Also Known As:
Country Inn And Suites By Carlson, Rapid City
Country Inn & Suites By Carlson, Rapid City Hotel Rapid City
Country Inn Rapid City
Rapid City Country Inn

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