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“Excellent!”

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Hilton Garden Inn Rapid City
Ranked #4 of 51 Hotels in Rapid City
Las Vegas, Nevada
Level Contributor
46 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Excellent!”
Reviewed July 28, 2014

This hotel is very clean, safe, and conveniently close to highway 90. It's a close drive to either Badlands National Park, Mt. Rushmore, The Crazy Horse Monument, Sturgis, and the Devil's Tower National Monument. The breakfast was actually good for a mid level hotel. The sheets, towels, shower curtains, and pretty much everything there was ultra clean. I have found that lots of HGI's are not as good they could be. This one is definitely one of the best I've stayed at, up there with the Salt Lake City HGI. Kudos to the staff for making this a home away from home.

Room Tip: As always, away from elevators.
See more room tips
  • Stayed July 2014, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank captainnole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton Garden I, Front Office Manager at Hilton Garden Inn Rapid City, responded to this review, July 30, 2014
Thank you for your kind words! Each and every member of our staff works hard to make sure each guest has an enjoyable experience and we are thrilled to here we met your expectations. We look forward to your next visit.

Shannon P.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,195 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (168)
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English first
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 25, 2014

The hotel is located in a quiet location with easy access to freeways and restaurants. The staff members were very cheerful. The restaurant staff members were very cheerful and our grand children liked their friendliness.

  • Stayed July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank malathic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton Garden I, Front Office Manager at Hilton Garden Inn Rapid City, responded to this review, July 30, 2014
Thank you for reviewing your recent stay. I'm happy to hear that it was an enjoyable experience for the whole family! If I or any member of my staff can be of any assistance for any future stays in Rapid City, please feel free to call or e-mail our hotel, we look forward to being of service again.

Shannon P.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 22, 2014 via mobile

We stayed on July 18th for one night. This is a beautiful place, very clean and relaxing. We stayed with our kids and had dinner and breakfast. It was kid friendly for menu options and they loved it. Reasonably priced as well. The only complaint is that the pool is very small. For such a nice hotel, it was surprising to see such a small pool (15' x 15'?). The service was a little slow, but very friendly. We will be back again soon!

Stayed July 2014
Helpful?
1 Thank magnusonml
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton Garden I, Front Office Manager at Hilton Garden Inn Rapid City, responded to this review, July 30, 2014
I would like to take this opportunity to thank you for taking the time to respond to Trip Advisor. We were thrilled to see the ratings we received from you in regards to your recent stay. Our pool is rather small, however, it is one of the newest designs for Hilton Garden Inn. We look forward to your next stay with us!

Shannon P.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rapid City, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 20, 2014

Hotel is very nice and located perfect for touring the area. I would recommend this hotel for your stay and visit to Mt. Rushmore, Black Hills, and The Badlands. Only negative was that the water pressure for the showers is set too low.

  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Glenn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton Garden I, Front Office Manager at Hilton Garden Inn Rapid City, responded to this review, July 30, 2014
Thank you for your feedback about your recent stay. I'm sorry to hear the water pressure was too low for your stay. I have passed this on to the maintenance crew and have they will look into it. We hope to see you again soon!

Shannon P.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waukesha
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 19, 2014 via mobile

The hotel was very clean and accommodating. We have a daughter with special needs and the accessible rooms were plentiful and wonderful. Great stay! Easy access to all attractions being so close to I-90. Keystone SD, Mount Rushmore, Custer State Park all are within easy access within an hour drive time.

Stayed July 2014
Helpful?
2 Thank BQuad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Valrico, Florida
Level Contributor
138 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed July 17, 2014 via mobile

We stayed here the first day of our vacation. Unfortunately we got in late and had to leave early the next day, so we did not get to use any of the amenities. The staff was friendly and helpful. Breakfast was great, as usual for Hilton Garden.
The hotel offers free shuttle service to and from the airport.

Stayed July 2014
Helpful?
1 Thank tworahrah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saginaw
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 17, 2014 via mobile

I stayed here with my 3 grandsons . The Hilton Garden Inns are great places to stay and this one was great as well. Our stay was very comfortable, but with 3 small grandsons under the age of 6 who have a ton of energy, I think I will choose a more family friendly place. Don't get me wrong the place is great, but I think it is more suited for business travel.

Rooms were great and so was the staff.

Stayed July 2014, traveled with friends
Helpful?
Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Rapid City

Property: Hilton Garden Inn Rapid City
Address: 815 E Mall Dr, Rapid City, SD 57701-7871
Phone Number:
Location: United States > South Dakota > Rapid City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Romantic Hotel in Rapid City
#9 Business Hotel in Rapid City
#10 Family Hotel in Rapid City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Rapid City 3*
Number of rooms: 121
Official Description (provided by the hotel):
The Hilton Garden Inn Rapid City hotel in South Dakota is conveniently located just off of I-90, at either exit 60 to mall drive and then west .5 miles of exit 59 to mall drive and then east .1 mile. We are centered in the middle of famous shopping, convenient location and within minutes to many Black Hill attractions such as Mount Rushmore and Crazy Horse. ... more   less 
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Also Known As:
Hilton Garden Hotel Rapid City

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