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“New and wonderful”

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Hilton Garden Inn Rapid City
Ranked #4 of 51 Hotels in Rapid City
Las Cruces, New Mexico
Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“New and wonderful”
Reviewed September 24, 2011

Stayed here 3 nights. Great hotel. Friendly staff, cookies in the evening....fresh baked. Beds were nice, bathrooms were really nice, showers not a tub. TVs are bright and large.......2 kids of pillows on the bed. Great indoor pool and spa. Cool looking across the parking lot and seeing cattle from the room. Aahhh the chram of South Dakota. There is some consstruction going on so it is an adventure to first find the hotel. Go in by the Holiday inn down the hill and you are there.
I'd stay there again.

Room Tip: Room 209 is roifght over the air conditioners would advise against that one.
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  • Stayed September 2011, traveled as a couple
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Helpful?
2 Thank SaltRiverRafter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monte H, General Manager at Hilton Garden Inn Rapid City, responded to this review, September 29, 2011
I would like to take this opportunity to thank you for taking the time to place a review. We were thrilled to see the ratings we received from you in regards to your recent stay. If I or any member of my staff can be of any assistance for any future stays in Rapid City, please feel free to call or e-mail our hotel, we look forward to being of service again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,197 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (168)
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English first
Camden, ME
Level Contributor
108 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed September 23, 2011

There were still a few workmen around with little details, but it wasn't a problem. They have done a very good job on this hotel. Very beautiful and well laid out. Near Rushmore Mall and easy to get onto Rt 90.

Breakfast was good. Hotel staff were friendly and helpful.

  • Stayed September 2011, traveled as a couple
    • Value
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    • Sleep Quality
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Helpful?
Thank oaktree56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Folsom, California
Level Contributor
76 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed September 20, 2011

My husband and I stayed here and found it visually appealing with the fireplace, and coffee/hot chocolate in the lobby and warm fresh cookies at the check-in. Our room was immaculate, and the bed comfortable. The staff was more than just friendly...they went out of their way to be sure your needs were met. I would definetly stay here again, or try another Hilton Garden Inn should we be in another city and need to choose a hotel.

Room Tip: Check your GPS. This is in a new area and can be tricky to find at night. Or call ahead for directio...
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  • Stayed September 2011, traveled as a couple
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Helpful?
Thank NJHBNH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Illinois
Level Contributor
163 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
Reviewed September 17, 2011

This is a very new hotel just off of I-90. It is about 35 minutes from Mt. Rushmore. The rooms are very clean and the beds are comfortable. The hotel is not within walking distance of anything, however basic shops (like Target) and chain restaurants are within a couple of minutes via car. It is also about 5 minutes into downtown Rapid City if you prefer local eateries, brew pubs, and boutique shopping.

We generally prefer older hotels, however we moved out to this new Hilton Garden Inn after a horrible experience at the Alex Johnson. I appreciate working elevators, bathroom doors that actually close, hot water in the taps, curtains at the windows and a clean bathroom. I would stay at the Hilton Garden Inn again.

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HaveSuitcaseWillTrvl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kamuela HI
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed September 15, 2011

We stayed here overnight. The hotel is new, and the lobby and rooms are very nicely furnished. The bed was luxurious. The room has a microwave, coffee maker, fridge, flatscreen TV, and a nice bathroom. Service was friendly and competent. The only downside is that it is a little hard to find because it is located at the end of what looks like a service drive.

Stayed September 2011, traveled with family
Helpful?
1 Thank ainahou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, TX
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 12, 2011

Best option in Rapid City.... this hotel made staying in Rapid City for a few days tolerable.
New hotel but Hilton Garden Inn does things right... great rooms, clean, great fixtures/bedding/towels, etc.
The fitness center is great -- small but actually has a set of dumbbells from 10lbs up to 55lbs which is fantastic for a mid-level hotel, wish the fitness center was 24hours though.

Not a huge fan of middle of nowhere South Dakota so this newer hotel made my obligatory visit tolerable.

  • Stayed August 2011, traveled with family
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Helpful?
1 Thank tdhaustintexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steamboat Springs, Colorado
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed September 12, 2011

We stayed at this HGI about two weeks after opening. The staff were both friendly and knowledgeable about the area. Our room was large and very comfortable, great beds and pillows as usual. We chose the stay & breakfast option and it was excellent. Only challenge was the hotel is so new it didn't show up on our gps yet, so be prepared that you may have to call if your gps isn't super up to date. The Black Hills, Mt. Rushmore and the Bad Lands are not to be missed, the whole family will enjoy the area and be a little jealous of those who are lucky enough to call Sioux Fall's home.

  • Stayed August 2011, traveled with family
    • Value
    • Location
    • Rooms
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Helpful?
Thank RWHannaway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Rapid City

Property: Hilton Garden Inn Rapid City
Address: 815 E Mall Dr, Rapid City, SD 57701-7871
Phone Number:
Location: United States > South Dakota > Rapid City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Romantic Hotel in Rapid City
#9 Business Hotel in Rapid City
#10 Family Hotel in Rapid City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Rapid City 3*
Number of rooms: 121
Official Description (provided by the hotel):
The Hilton Garden Inn Rapid City hotel in South Dakota is conveniently located just off of I-90, at either exit 60 to mall drive and then west .5 miles of exit 59 to mall drive and then east .1 mile. We are centered in the middle of famous shopping, convenient location and within minutes to many Black Hill attractions such as Mount Rushmore and Crazy Horse. ... more   less 
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Also Known As:
Hilton Garden Hotel Rapid City

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