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“Food and service was fine.”
Review of IHOP

IHOP
Ranked #157 of 268 Restaurants in Rapid City
Cuisines: American
Description: near the Rushmore Mall
Restaurant details
Description: near the Rushmore Mall
Reviewed September 13, 2013

Not been in a IHOP for a while and the last time we were a little bit disappointed. This time the service was good and the food also met expectations. Service was fine though it always seems to take longer to get in and out than you expect at these types of establishments.

Thank Glen&Isobel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (108)
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81 - 85 of 108 reviews

Reviewed August 23, 2013 via mobile

We stopped in for dinner on a week night. The restaurant did not appear busy; few tables full. We waited for our server for about 15 minutes before he came to take our drink order...we insisted on having our food order taken as well given the amount of time that had already passed. In a nutsell, we waited and waited! Drinks didn't come until we asked for them (twice), meal came 40 minutes after ordering, server did not split check like we asked, and dishes were never cleared from table after meal was over. Our older male server seemed very frazzled, he was having a difficult time and although he was nice, being a server probably was not a good job choice. We literally had to shake off the poor service because it seemed our server was just clueless. I blame management for allowing him to serve...maybe in the kitchen would be a better fit!

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1  Thank Somethingtosee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 10, 2013

Waited 15 min to be seated then over an hour to get food. Incredibly noisy. Food tasted horrible. Felt sick after we left. The food you get DOES NOT look anything like the photos in the menu. Portions WAY smaller than photos. Don't bother coming here.

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2  Thank Randyre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 7, 2013

My three family members and I went to the iIHOP on disk drive and it was terrible. We got there in the morning about 8:05, we were seated and had our orders taken shortly after by our waitress tracy. It didn't take long to order because we already knew what we wanted to order. It wasnt busy at all when we got there but after about 10 minutes after ordering more people came in. We sat there until 8:40 and other people that came in after us were being served. We had not seen our waitress for a while so we asked another one why we weren't being served since we had been there so long she said she would check into it. About 5 minutes after that our waitress walks by, completely ignores us and lifts her head towards the cealing. We were so fed up by the terrible service we left.

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1  Thank kak101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 28, 2013 via mobile

My husband and I have frequented many IHOPs. The food and service have always been good. This IHOP, however had good food but poor service. It took us 35minutes to get our food. Maybe the kitchen was slow but our waitress seemed very stressed. Maybe she had way too many tables. I think they need to address this issue.

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Thank wer4psu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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