We have stayed in B&Bs all over the country and have never had such rude, insulting, snarky inn keepers. This is not a comfortable, welcoming place to stay. Don't be fooled by the amenities advertised on the internet. We paid for the most expensive suite. There was no cell phone signal, though we could get it a few miles away, the inn phone could not place any outgoing calls, and we had to beg three times to get the password for the advertised "high speed wireless internet". The connection was spotty at best. There was no guest refrigerator, guest robes, large shower with body jets and the whirlpool tub so highly advertised was broken. We were told we could use it as a soaking tub. The suite we had was in the blazing sun in the afternoon so we expressed our concern about the air conditioning. The room was never adequately cooled off before nighttime and suddenly at 9:30, was shut off. We asked for a fan and complained about the lack of air conditioning and were told all the fans were being used. We asked for a fan again at about 11:00 and suddenly one was available. Turns out the air for our room was being controlled by a thermostat in the hallway which was set at 84 degrees. If you think air conditioning is defined as opening all the windows and putting a fan in one at 2:00 in the morning, then this place is for you. We were so stressed out by this situation, that we got three hours of sleep. This from a place which promised to "do everything possible to make your stay pleasant and enjoyable". Don't believe it.
- Official Description (provided by the hotel):
- Treat your senses with a luxurious stay at Summer Creek Inn. Centrally located in the heart of the Black Hills of SD. Just minutes from Mt. Rushmore, Custer State Park, Crazy Horse memorial and all the major attractions and activities in the Black Hills. Uniquely designed with unexpected comforts, the Inn is perfect for weddings, class reunions, corporate retreat or that perfect vacation. Enjoy gourmet breakfast, in-room fireplaces, private whirlpools, hot tubs, theater, or relax by the waterfall with a glass of wine at Rapid City's #1 Bed and Breakfast in the region. ... more less
- Reservation Options:
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