This Inn is beautiful, nicely furnished, good beds and linens, but I am giving only two stars because our first night was truly miserable due to a VERY noisy heater that we could not turn off; the thermostat controls several rooms and was locked (as another reviewer mentioned). In addition, the innkeepers treated us as if we were somehow at fault for this (as if we would make it up...). One innkeeper grumbled, "Hundreds of people have slept in that room without a problem." We were told we should have awakened the innkeepers...there are no phones in the rooms, no cell coverage, and when we knocked at their door several times, we got no answer. We felt that, under the circumstances, because we got all of two hours of sleep with the aid of earplugs, sleeping pills, and pillows on our heads, the innkeepers should have comped us for that night, but they did not do so. So, no stars for customer service. The room to avoid is Suite 8 (although the sign on its door says Suite 10) on the 3rd floor. We moved to a room on the first floor for the remainder of our stay, which was fine. Additionally, the inn has no elevators, has spotty, at best, wifi coverage, and is located 15-30 minutes away from restaurants. The exception is a dinner (steak) house that is 4 miles away. There is a $12.00 per person extra charge for breakfast at the Inn--if there had been any other close options, we would have opted out, as the food was tasty, but was more than we needed, and seemed heavy on fat and sweeteners. Be prepared to dine with other guests and to have the innkeepers hang out with you during the meal.
- Official Description (provided by the hotel):
- Treat your senses with a luxurious stay at Summer Creek Inn & Spa centrally located in the heart of the Black Hills of SD. Just minutes from Mt. Rushmore, Custer State Park, Crazy Horse memorial and all the major attractions and activities in the Black Hills. Uniquely designed with unexpected comforts, the inn is perfect for weddings, reunions, corporate retreat or that perfect vacation. Enjoy gourmet breakfast, in-room fireplaces, private whirlpools, hot tubs, theater, or relax by the waterfall with a glass of wine at Rapid City's #1 Bed and Breakfast in the region. ... more less
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