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Comfort Suites Hotel & Convention Center Rapid City
Ranked #1 of 49 Hotels in Rapid City
Certificate of Excellence
GreenLeadersBronze level
Reviewed October 27, 2013

Really enjoyed our 5 night stay in this hotel. The amenities and rooms are first class. The beds are comfortable and the room was spacious and very well appointed. All the staff deserve a big pat on the back especially Nicolette and Gail on the front desk. They made us feel at home right away and always were happy to have a chat and help with anything we needed. This also goes for Charity and Janet in the breakfast room who made sure that all the food was always available. Would certainly recommend this hotel to everyone and would not hesitate to stay again!!!

  • Stayed: October 2013, traveled as a couple
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1  Thank Peter P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cathy C, Guest Relations Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this reviewResponded October 29, 2013

Hello! Thank you so much for the wonderful review of our award-winning hotel! I will be sure to pass along your comments to Nicolette, Gail, Charity and Janet. We are very lucky to have such great ambassadors of our hotel. We hope you get an opportunity to return to the states and choose to visit the Black Hills again. We'd love to welcome you back!

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1,263 - 1,269 of 1,707 reviews

Reviewed October 26, 2013

Super nice room with a full bath AND a jetted tub in the studio part of the suite. My husband and I stayed two nights and were very pleased with the room, the room service and the complimentary breakfast. We used the large, jetted tub the second night and got to talk and watch TV from the relaxing tub. FUN!

  • Stayed: September 2013, traveled as a couple
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1  Thank Lighthouse380
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cathy C, Guest Relations Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this reviewResponded October 29, 2013

Hello Lighthouse380!!! We're so glad you enjoyed your stay with us and got to relax and catch up with one another in one of our jacuzzi suites! We hope you choose us again when you return to the area. We'd love to welcome you back!

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Reviewed October 26, 2013 via mobile

Big, spacious, clean rooms. Service was very good - nice, friendly, and courteous staff. The restaurant across the street (Dakotah) was excellent.

This hotel is about 30 minutes drive from Mount Rushmore, but close to the freeway which helps when we head off to our next destination.

We stayed in a 2 queen suite. The living area was separate from the bedroom with a TV. The other TV is in front of the beds.

Breakfast was not bad. Not as many choices as you would find at a Springhill Suites, but sufficient and good nevertheless. There was cereal, toast, egg and sausages, juice, coffee, milk, tea, waffle, apples, oranges, bananas, etc.

Stayed: October 2013
1  Thank Joanne L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cathy C, Guest Relations Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this reviewResponded October 29, 2013

Hello! Thank you for the great review of our award-winning hotel. We're so happy you enjoyed your stay in your over-sized suite. We hope you get the opportunity to return to the area and choose us as your home away from home. Hurry back!

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Reviewed October 24, 2013 via mobile

Our trip had multiple changes, the staff accomodated everything perfectly. Great conference room...breakfast staff friendly, front desk helpful. Rooms clean and comfortable.
Located next a great steakhouse.

Classic hospitality. Thank you. Very much appreciated.

Stayed: October 2013, traveled on business
Thank flynh3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cathy C, Guest Relations Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this reviewResponded October 25, 2013

Hello flynh3!! Thank you for the great review of our award-winning hotel! We're glad you enjoyed your stay with us and had a very productive meeting! Our staff can accommodate changes that are last minute with the greatest of ease. Whether it's in our Convention Center or a company's room block or an individual guest's reservation, changes are never a problem! We hope you get a chance to return to the hotel - we look forward to welcoming you back!

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Reviewed October 23, 2013

Our family caravan of 5 cars was stuck in the Oct. Blizzard while on our way to our sons wedding at Sylvan Lake. We barely got off exit 61 before it was closed down. We pulled into Comfort Inn. Many Travelers were frantic, anxious and weary.All were welcomed and got settled in. Blizzard conditions prevented hotel staff coming and going to work. With a very small staff, Manager Cathy and a handful of workers treated guests with great comfort & care. Power was out Fri, through Sat. night until about 10:00 pm. We were offered food, candles, travel information, kindness and smiles from Cathy and her staff even though they must have been very tired, being stuck at work without time off and away from their own families at home who were also left without power or heat .The staff even rescued 2 stray dogs in the storm. They cared for stranded travelers brought in who could not leave their cars overnight due to terrible weather. Roads were impassible yet on Sat. Sadly we could not get to our sons wedding, now on plan F, and now moved over to Hill City. Some of his wedding party were also stranded and staying across the way at a hotel nearby. We tredged over there in the snowy, icy conditions to be with them all hoping to watch our sons wedding on their computer. Happily we were able to view most of it! There was visibly, absolutely NO comparison to their hotel and ours!! Sadly we missed our sons wedding but thankfully we ended up there at Comfort Inn where were comfortable and treated like family by Cathy and her very kind, hard working, and caring staff. Thanks to all of you. Your facility and staff is #1!!

  • Stayed: October 2013
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Thank kmtcm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cathy C, Director of Sales at Comfort Suites Hotel & Convention Center Rapid City, responded to this reviewResponded October 24, 2013

Hello kmtcm!!! Thank you for posting such a great review of our award-winning hotel! I will be sure to pass on your compliments to our staff who worked tirelessly during the blizzard and to the staff who graciously covered for us while we rested. We take great pride in making our guests feel at home and that weekend was a true testament to that. Thank you for your patience and understanding. We hope you get an opportunity to visit us again - we can't wait have you back!

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Reviewed October 22, 2013

This was a stop over from a trip from Missouri back to Montana. It was a very long day and did not arrive at the hotel until very late. And when we entered our room we were very surprised at how large it was. I also see why this hotel is a platinum in the comfort suite chain as the staff was attentive, helpful and showed compassion after our 14 hour day. I would reccommend this hotel if your not looking for one that has a water park attached to it. It is a relaxing hotel and the breakfast is out of this world. Great hotel and staff!

  • Stayed: September 2013, traveled with family
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Review collected in partnership with this hotel
Thank Jason M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cathy C, Guest Relations Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this reviewResponded October 23, 2013

Thank you for the wonderful review of our hotel! That was a long trip, indeed! We're glad you chose our hotel for your stop-over and enjoyed your stay in one of our spacious suites and our deluxe breakfast. Our staff does a great job making our guests feel at home. We can't wait to welcome you back!

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Reviewed October 21, 2013

Very nice room - had the whirlpool suite.
The room has a couch, but the TV is in front of the bed - so the couch just looks at the wall.
We got unlucky, because our room was right next to the stairwell and we heard every person entering and exiting - knocking their bags down the stairs.
Would be a 4-5 star if the soundproofing was improved.

Room Tip: Ask not to be near the stairwell
See more room tips
  • Stayed: October 2013, traveled as a couple
    • Value
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    • Cleanliness
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Review collected in partnership with this hotel
1  Thank B L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cathy C, Guest Relations Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this reviewResponded October 23, 2013

Hello BL! Thank you for reviewing our award-winning property. We're glad you enjoyed your whirlpool suite. We're sorry you were interrupted by noises in our stairwell corridors. When the opportunity to return to the area comes around, please call me personally to ensure a better stay with us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Hotel & Convention Center Rapid City

Address: 1330 N Elk Vale Rd, Rapid City, SD 57703-9588
Location: United States > South Dakota > Rapid City
Amenities:
Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Rapid City
#1 Romantic Hotel in Rapid City
#1 Business Hotel in Rapid City
#2 Best Value Hotel in Rapid City
#3 Green Hotel in Rapid City
Price Range: $64 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Hotel & Convention Center Rapid City 2.5*
Number of rooms: 92
Official Description (provided by the hotel):
Our Platinum Award Winning all-suite hotel is sure to make your stay a comfortable and memorable one. We offer a great breakfast with various hot items served daily in a large dining area. All rooms have pillow-top beds, sofas that pull out into full size beds, flat screen TVs, a refrigerator and a microwave. The Dakotah Steakhouse is just a stroll across our parking lot - directly in front of the hotel. Easy access off of I-90 means you are close to many shopping venues, only 5 minutes to historic downtown Rapid City and not more than 30-60 minutes away from Mount Rushmore, Crazy Horse Memorial or any attraction, park or national forest in the Black Hills or Badlands. No need to pack & unpack your bags every night. Our spacious Convention Center is perfect for family/military reunions, dinners, wedding receptions, meetings, conferences or seminars. ... more   less 
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Also Known As:
Comfort Suites Rapid City Hotel Rapid City

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