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Comfort Suites Hotel & Convention Center Rapid City
Ranked #1 of 51 Hotels in Rapid City
Certificate of Excellence
GreenLeadersBronze level
Cleveland, Tennessee
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Wonderful !!”
5 of 5 bubbles Reviewed May 7, 2013

What a wonderful experience from the time we entered the property site. The outside was well kept and very clean. The clerk very helpful with information about the area. She took time to explain where everything was on the property that we might need. The rooms were great. Very clean and well maintained. All the fixtures were very modern and up to date. I would definitely stay here again.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kathy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kate B, Public Relations Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this review, May 12, 2013
Thank you for giving us TOP SCORES!! We appreciate your business and especially appreciate your glowing review. Thanks again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,454 reviews from our community

Traveler rating
    1,114
    278
    50
    9
    3
See reviews for
647
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49
156
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (268)
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English first
Pierre, South Dakota
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 7, 2013

Our department hosted a conference at the Comfort Suites in Rapid City, SD. It was a great meeting, due largely in part of the hotel and their staff! We were treated extremely well, and whatever we needed, it was provided without hesitation! The staff was great to work with as well! This is a very nice hotel, very clean and quiet!! It's always located in a great location with easy access to shoping and eating establishments in Rapid City. I would recommend this hotel to all!!

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tanna Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kate B, Public Relations Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this review, May 12, 2013
We aim to please! We're glad that we've succeeded. Thanks for letting us be your host. We look forward to your next meeting.
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Pierre, South Dakota
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 7, 2013

Great room, VERY clean, nice pool, and the staff was very helpful. Will recommend this property to all family and friends who need to stay in Rapid City

Staff was wonderful, especially Janet in the breakfast room. She was so sweet to our kids and the food was top notch!

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nicoleogan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kate B, Public Relations Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this review, May 12, 2013
Thanks for the recommendation! We'll make sure Janet knows she's appreciated. Thanks again!
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South Dakota
Level Contributor
129 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 bubbles Reviewed May 7, 2013

The reviews on TripAdvisor sure helped us to just make a good choice when we chose to stay at this hotel. The reservation was easy, followed up with an email confirmation.
The room was big and...CLEAN! We stayed in the two queen suite and the beds and pillows were comfortable. There is a refrigerator, microwave and a small coffee pot - thank you for choosing that over one of those worthless one-cup drip things. No need to ask for more towels, there were plenty! One thing I've complained about in many of my reviews is the lack of outlets in hotel rooms; not the case here, there were plenty to plug in any and all gadgets you might have with you. The extra sitting room is nice.
We were in a room facing the front of the building and except for an odd buzzing from outside somewhere, it was relatively quiet.
They serve what I consider a standard continental breakfast although they do offer two flavors of waffles. There is plenty of seating in the breakfast room, something you don't always see.
We received a phone call from the front desk, after check-in, to see if everything was OK with our room; that was a nice touch.
Not only would I stay here again, it's on the top of my list of hotels for the time being!

Room Tip: I think next time I would ask for a room facing the back of the building.
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  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MeanderingMax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kate B, Public Relations Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this review, May 12, 2013
Thank you for your detailed review. This will really help us spread the word about our award winning hotel!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gillette
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 6, 2013

Our teams stay at Comfort Inn and Suites at least 4 times a year. We love it. It is very clean and roomy. The staff are very helpful and friendly. The breakfast is excellent and includes a HUGE variety! We love the easy access off the interstate!

Cindy Olson accomodates our stay every time. She gives us great rates and our rooms are ready to go! Thanks so much Cindy!! See you soon!!!

Melissa Hayes Razor City Renegades

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Melissa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kate B, Public Relations Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this review, May 12, 2013
Thank you Melissa for always staying with us! We appreciate your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sioux Center, Iowa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 29, 2013

We chose this hotel as our homebase while in Rapid City for our son's wedding because of the reasonable rates & available room sizes . Every member of the staff was very helpful, especially with weather-related delays that were totally unexpected in mid-April. The location was great since it is right off the interstate, making it easy to go wherever we needed to be. We appreciated having all of our famly members in rooms on the same floor. The breakfast room was ideal for a "meet & greet" the night before the wedding. The hot breakfast with its many choices was delicious & our extended family enjoyed eating together every morning. The kids enjoyed the clean pool & spa area since our outdoor activities were limited due to the snow. We will definitely look forward to staying here again if we are back in the Black Hills region in the future.

Room Tip: All our rooms were on the 4th floor which was quiet since there were no rooms above us. The family s...
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  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pat V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kate B, Public Relations Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this review, June 3, 2013
I agree! Our breakfast room serves many functions. It's not only a great "cafe" style breakfast nook for the casual traveler and a hub of speed and ease for the busy business traveler but , in events like yours, it perfectly serves as a "home-base" for your exciting family function. I am so please that we were able to accommodate and impress. Thanks for sharing :)

See you soon, Kate
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ocala, Florida
Level Contributor
68 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed April 23, 2013

Hotel is located in an awesome location, evrything is close by and Mt. Rushmore is only 30 minutes away. Breakfast is served in the mornings and is a nice hot meal...Staff is friendly...only complaint is water pressure on 4th floor is very poor.

Room Tip: Try a bottom floor room maybe the water pressure in the shower will be better.
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tking66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kate B, Public Relations Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this review, June 3, 2013
Thank you for telling everyone about our awesome location! Easy Interstate and Highway access and only minutes from it all with great directions from our superb staff!

I also appreciate you alerting us to the water pressure! We will remedy that as best we can right away; Thank you!

See you soon, Kate
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Hotel & Convention Center Rapid City

Property: Comfort Suites Hotel & Convention Center Rapid City
Address: 1333 N Elk Vale Rd, Rapid City, SD 57703-9504
Phone Number:
Location: United States > South Dakota > Rapid City
Amenities:
Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Rapid City
#1 Family Hotel in Rapid City
#1 Romantic Hotel in Rapid City
#3 Green Hotel in Rapid City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Hotel & Convention Center Rapid City 2.5*
Number of rooms: 92
Official Description (provided by the hotel):
Our Platinum Award Winning all-suite hotel is sure to make your stay a comfortable and memorable one. We offer a great breakfast with various hot items served daily in a large dining area. All rooms have pillow-top beds, sofas that pull out into full size beds, flat screen TVs, a refrigerator and a microwave. The Dakotah Steakhouse is just a stroll across our parking lot - directly in front of the hotel. Easy access off of I-90 means you are close to many shopping venues, only 5 minutes to historic downtown Rapid City and not more than 30-60 minutes away from Mount Rushmore, Crazy Horse Memorial or any attraction, park or national forest in the Black Hills or Badlands. No need to pack & unpack your bags every night. Our spacious Convention Center is perfect for family/military reunions, dinners, wedding receptions, meetings, conferences or seminars. ... more   less 
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Also Known As:
Comfort Suites Rapid City Hotel Rapid City

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