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Comfort Suites Hotel & Convention Center Rapid City
Ranked #1 of 48 Hotels in Rapid City
Certificate of Excellence
GreenLeadersBronze level
Reviewed May 7, 2013

The reviews on TripAdvisor sure helped us to just make a good choice when we chose to stay at this hotel. The reservation was easy, followed up with an email confirmation.
The room was big and...CLEAN! We stayed in the two queen suite and the beds and pillows were comfortable. There is a refrigerator, microwave and a small coffee pot - thank you for choosing that over one of those worthless one-cup drip things. No need to ask for more towels, there were plenty! One thing I've complained about in many of my reviews is the lack of outlets in hotel rooms; not the case here, there were plenty to plug in any and all gadgets you might have with you. The extra sitting room is nice.
We were in a room facing the front of the building and except for an odd buzzing from outside somewhere, it was relatively quiet.
They serve what I consider a standard continental breakfast although they do offer two flavors of waffles. There is plenty of seating in the breakfast room, something you don't always see.
We received a phone call from the front desk, after check-in, to see if everything was OK with our room; that was a nice touch.
Not only would I stay here again, it's on the top of my list of hotels for the time being!

Room Tip: I think next time I would ask for a room facing the back of the building.
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  • Stayed: May 2013, traveled on business
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1  Thank MeanderingMax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kate B, Public Relations Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this reviewResponded May 12, 2013

Thank you for your detailed review. This will really help us spread the word about our award winning hotel!

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1,418 - 1,424 of 1,679 reviews

Reviewed May 6, 2013

Our teams stay at Comfort Inn and Suites at least 4 times a year. We love it. It is very clean and roomy. The staff are very helpful and friendly. The breakfast is excellent and includes a HUGE variety! We love the easy access off the interstate!

Cindy Olson accomodates our stay every time. She gives us great rates and our rooms are ready to go! Thanks so much Cindy!! See you soon!!!

Melissa Hayes Razor City Renegades

  • Stayed: March 2013, traveled with family
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1  Thank Melissa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kate B, Public Relations Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this reviewResponded May 12, 2013

Thank you Melissa for always staying with us! We appreciate your business.

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Reviewed April 29, 2013

We chose this hotel as our homebase while in Rapid City for our son's wedding because of the reasonable rates & available room sizes . Every member of the staff was very helpful, especially with weather-related delays that were totally unexpected in mid-April. The location was great since it is right off the interstate, making it easy to go wherever we needed to be. We appreciated having all of our famly members in rooms on the same floor. The breakfast room was ideal for a "meet & greet" the night before the wedding. The hot breakfast with its many choices was delicious & our extended family enjoyed eating together every morning. The kids enjoyed the clean pool & spa area since our outdoor activities were limited due to the snow. We will definitely look forward to staying here again if we are back in the Black Hills region in the future.

Room Tip: All our rooms were on the 4th floor which was quiet since there were no rooms above us. The family s...
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  • Stayed: April 2013, traveled with family
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1  Thank Pat V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kate B, Public Relations Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this reviewResponded June 3, 2013

I agree! Our breakfast room serves many functions. It's not only a great "cafe" style breakfast nook for the casual traveler and a hub of speed and ease for the busy business traveler but , in events like yours, it perfectly serves as a "home-base" for your exciting family function. I am so please that we were able to accommodate and impress. Thanks for sharing :)

See you soon, Kate

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Reviewed April 23, 2013

Hotel is located in an awesome location, evrything is close by and Mt. Rushmore is only 30 minutes away. Breakfast is served in the mornings and is a nice hot meal...Staff is friendly...only complaint is water pressure on 4th floor is very poor.

Room Tip: Try a bottom floor room maybe the water pressure in the shower will be better.
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  • Stayed: April 2013, traveled as a couple
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1  Thank tking66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kate B, Public Relations Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this reviewResponded June 3, 2013

Thank you for telling everyone about our awesome location! Easy Interstate and Highway access and only minutes from it all with great directions from our superb staff!

I also appreciate you alerting us to the water pressure! We will remedy that as best we can right away; Thank you!

See you soon, Kate

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Reviewed April 19, 2013

We hosted our annual formal dance at this hotel, and it was wonderful. The rooms were huge and well worth the money we paid for them. The room we rented out for the dance was the perfect size, and it accommodated our needs very well. The staff was very friendly and helpful. The pool/spa area was nice, besides the pool being a tad bit tiny. Also, there was a huge selection of food for the continental breakfast. Definitely a great hotel!

  • Stayed: April 2013, traveled with friends
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1  Thank Adam C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindy O, Guest Relations Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this reviewResponded April 22, 2013

Thank you for the great review Adam! We truly love hosting events in our Crown Ballroom. While your event occupied half of the ballroom, we can easily accommodate up to 200 people in the whole room. It is our pleasure to provide excellent facilities as well as exceptional service - regardless of the size of the group. Please think of us for next years' event.

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Reviewed April 16, 2013

Seldom do you find such "quality care" as we experienced at this Comfort Suites. We truly made the right choice for our mini-conference. The rooms were very clean and spacious. Management and staff definitely went out of their way to make this a pleasant stay for us. And the hot breakfast was one you seldom find in hotels (even restaurants) with great variety. We loved the quiet location which was easy to get to and plenty of eating establishments in the immediate area. Looking forward to coming back to this hotel......a home away from home!!! Thank you Management and Staff at Comfort Suites in Rapid City, SD.!!

  • Stayed: April 2013, traveled on business
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1  Thank Larry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindy O, Guest Relations Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this reviewResponded April 22, 2013

It is so good to know that we are doing a great job - not only in our guest suites, but also in providing exceptional facilities for a meeting, training, seminar, etc... as well as customer service.
Thank you for taking the time to write a review and telling "the world" about your "home away from home"! We're looking forward to welcoming you back.

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Reviewed April 7, 2013

This hotel was wonderful! We had a spacious room for our large family, we felt very comfortable for our almost week-long stay there. The pool wasn't huge, but it was very clean and it served its purpose and we all had a great time swimming! The staff were very friendly and helpful about the sights to see! The hotel itself was immaculate! Very impressed with how clean it was. The breakfast was plentiful with many choices. We will definately make this Comfort Suites one of our faves and definately return!!

  • Stayed: April 2013, traveled with family
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Thank JenniferD987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindy O, Public Relations Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this reviewResponded April 16, 2013

Thank you Jennifer for the great review! We do strive to be every travelers "home away from home" and are so happy to hear that is how you felt while visiting. Our double queen suites are very comfortable for up to 6 people and if you have more in your family, our Family Suites sleep up to 8 with a separate bedroom for Mom and Dad! We look forward to being of service when you return to Rapid City.

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Additional Information about Comfort Suites Hotel & Convention Center Rapid City

Address: 1330 N Elk Vale Road, Rapid City, SD 57703-9504
Phone Number:
Location: United States > South Dakota > Rapid City
Amenities:
Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Rapid City
#1 Business Hotel in Rapid City
#1 Romantic Hotel in Rapid City
#3 Green Hotel in Rapid City
Price Range: $76 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Hotel & Convention Center Rapid City 2.5*
Number of rooms: 92
Official Description (provided by the hotel):
Our Platinum Award Winning all-suite hotel is sure to make your stay a comfortable and memorable one. We offer a great breakfast with various hot items served daily in a large dining area. All rooms have pillow-top beds, sofas that pull out into full size beds, flat screen TVs, a refrigerator and a microwave. The Dakotah Steakhouse is just a stroll across our parking lot - directly in front of the hotel. Easy access off of I-90 means you are close to many shopping venues, only 5 minutes to historic downtown Rapid City and not more than 30-60 minutes away from Mount Rushmore, Crazy Horse Memorial or any attraction, park or national forest in the Black Hills or Badlands. No need to pack & unpack your bags every night. Our spacious Convention Center is perfect for family/military reunions, dinners, wedding receptions, meetings, conferences or seminars. ... more   less 
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Also Known As:
Comfort Suites Rapid City Hotel Rapid City

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