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“Fantastic Staff”

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Comfort Suites Hotel & Convention Center Rapid City
Ranked #1 of 49 Hotels in Rapid City
Certificate of Excellence
GreenLeadersBronze level
Reviewed March 6, 2013

I frequently stay at the Comfort Suites in Rapid City when traveling on business. The hotel is good, but it's the staff that keeps me coming back. They are always friendly and extremely helpful all the time. Each night when I come in from work Cindy is there to greet me with a smile on her face- I wouldn't stay anywhere else when in Rapid City.

  • Stayed: February 2013, traveled on business
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1  Thank thall04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindy O, Guest Relations Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this reviewResponded March 8, 2013

Thank you for your kind words about our hotel and staff. Cindy is an excellent Desk Clerk - that's one of the reasons she has been an Employee of the Quarter! We all care very much about our guests and work hard to keep them coming back. Please do let us know if there is anything we can do to improve the quality of our rooms, cleanliness and most important - your quality of sleep. We would love to have that "perfect" rating! Thank you for always choosing to stay with us when you come to Rapid City.

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1,459 - 1,465 of 1,707 reviews

Reviewed February 28, 2013

I recommend this place. The staff is very friendly and helpful. The rooms are big and clean. The whole place is real clean. They have a good breakfast, I like the options and they change daily. The only thing I did not like about this place is that it is a ways from downtown and they do not have a shuttle.

  • Stayed: January 2013, traveled on business
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1  Thank Lightk2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindy O, Guest Relations Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this reviewResponded March 8, 2013

Hello "Fan"!

We are so pleased you enjoyed your stay and found our staff friendly and helpful. I did want to let you know that while we are only about 8 minutes from Historic Downtown Rapid City and we do not have a shuttle of our own... we are happy to arrange for transportation to anywhere in town for only $5 per person! We look forward to serving you again - soon!

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Reviewed February 16, 2013

Had to pull off interstate 90 ..closed due to a snow storm. Easy to get to hotel and had a "distressed" rate due to weather.. That was a great first impression to help grumpy travelers forced to stop our journey. Gail and Tammy were wonderful as I noticed all the staff were very hospitable. Great FREE breakfast, and huge suite..loved that the room had a fridge, microwave and a couch and chair! Will be back for a nice vacation later!

  • Stayed: February 2013, traveled as a couple
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2  Thank sheila k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindy O, Guest Relations Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this reviewResponded February 19, 2013

Thank you for choosing to stay with us here at the Comfort Suites during the recent bad weather on Interstate 90. We are so glad you were no longer a "distressed passenger" upon check-in and found our staff to be friendly and helpful. Our goal is to greet every guest with a smile, have them enjoy a wonderful stay (regardless of the circumstances!), in a spacious, comfortable suite and a delicious breakfast in the morning. Thank you for your comments - We look forward to welcoming you back on your vacation!

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Reviewed February 11, 2013

We were stranded here after I-90 was closed from Wall to Sioux Falls. Received a "distressed traveler" rate on a great room--two queen beds, sitting area with fold-out couch, refrigerator and microwave. Staff was very helpful and friendly. Would definitely stay here again on our next visit to Rapid City.

  • Stayed: February 2013, traveled with friends
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Thank Karl T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 7, 2013

The rooms were large, clean and quiet. Thanks for a great night sleep! Would definetly stay again. Wish the pool was larger but other than that it was a amazing stay. Another little downfall was it was very pricey compared to other hotels that I have stayed in with this brand.

  • Stayed: March 2012, traveled on business
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Thank abvijoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 31, 2013

Convenient location, hot breakfast, freshly baked cookies in the afternoon, restaurant within walking distance. Close to expressway and tourist info center...costco and target 5 mins drive. Fast food chains across the street.

  • Stayed: June 2012, traveled with family
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2  Thank ChicagoWelch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 23, 2013

We held a two day business meeting which could not have gone smoother. Great internet service, accommodating staff and inviting displays of tasty snacks. Invoicing was also timely which is important. We will definitely be back.

  • Stayed: January 2013, traveled on business
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Thank Sara C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindy O, Guest Relations Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this reviewResponded March 26, 2013

Thank you for your review Sara! We enjoy providing the very best of customer service in a clean, spacious Convention Center with all the necessary technology needs of today; free wireless high-speed internet, built-in LCD projectors, screens, BOSE sound system and a lot more! We look forward to being of service to your group again!

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Additional Information about Comfort Suites Hotel & Convention Center Rapid City

Address: 1330 N Elk Vale Rd, Rapid City, SD 57703-9588
Location: United States > South Dakota > Rapid City
Amenities:
Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Rapid City
#1 Family Hotel in Rapid City
#1 Business Hotel in Rapid City
#3 Best Value Hotel in Rapid City
#3 Green Hotel in Rapid City
Price Range: $64 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Hotel & Convention Center Rapid City 2.5*
Number of rooms: 92
Official Description (provided by the hotel):
Our Platinum Award Winning all-suite hotel is sure to make your stay a comfortable and memorable one. We offer a great breakfast with various hot items served daily in a large dining area. All rooms have pillow-top beds, sofas that pull out into full size beds, flat screen TVs, a refrigerator and a microwave. The Dakotah Steakhouse is just a stroll across our parking lot - directly in front of the hotel. Easy access off of I-90 means you are close to many shopping venues, only 5 minutes to historic downtown Rapid City and not more than 30-60 minutes away from Mount Rushmore, Crazy Horse Memorial or any attraction, park or national forest in the Black Hills or Badlands. No need to pack & unpack your bags every night. Our spacious Convention Center is perfect for family/military reunions, dinners, wedding receptions, meetings, conferences or seminars. ... more   less 
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Also Known As:
Comfort Suites Rapid City Hotel Rapid City

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