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Comfort Suites Hotel & Convention Center Rapid City
Ranked #1 of 48 Hotels in Rapid City
Certificate of Excellence
GreenLeadersBronze level
Reviewed September 17, 2011

We were on a long road trip, with a different hotel every night. This was the only hotel we were going to be staying at for 2 nights. After the previous places, this was fabulous. It had so much room to spread out, a sitting area, a desk, everything one could possibly want. Breakfast was good, etc. There were just a couple of hiccups that I'll mention.

I had reserved a room with 2 queen beds. They decided, for whatever reason, to change this and, instead, put us in a room with a king bed. Thus, we had to troop back down and ask them for our original room. The guy then made it seem like it was our fault, "Are you SURE you asked for two queens?" Of course! He did apologize when I showed him my reservation printout and they were very good about quickly putting us into a room with two queens.

The next day we were gone all day and, upon arrival back at the hotel, found someone else's suitcase in our room. Huh? Clearly the room was occupied with our stuff. We called the front desk and when the gal came to collect the suitcase she said, "I think this happened because you switched rooms." Grrrrr, I responded that I did no such thing, the hotel staff put me in the wrong room to begin with. However, that clearly didn't explain why a hotel employee, seeing that the room was clearly occupied, would leave someone else's suitcase there.

That all being said, I would stay here in a nanosecond again. It was very comfortable and nice.

  • Stayed: September 2011, traveled with family
    • Value
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Thank CeenIt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,575 - 1,581 of 1,667 reviews

Reviewed September 13, 2011

This hotel appears to be very new. It was very clean & modern, offered a nice breakfast with cereals, scrambled eggs, bacon, waffles, juices, yogurt, bagels & pastries. Rate was very reasonable, $107 plus tax, which was a room with 2 queen beds, microwave, refrigerator, sofa, chair and table. Staff was very friendly. Would definitely stay here again.

  • Stayed: September 2011, traveled as a couple
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Thank wbocrafter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 12, 2011

Friendly, helpful staff; clean, well appointed; conveniently located; roomy suite; fresh breakfast items; quiet. We really enjoyed our stay!

  • Stayed: September 2011, traveled as a couple
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Thank walker25cleveland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 12, 2011

After a 5,000 mile road trip, this stop was our last sight seeing destination. I was hesitant in booking a room at the Comfort Suites due to past experiences with this chain of hotels. BUT, we were totally blown away - everything about the hotel was fabulous. Great service, great breakfast, wonderful suite with very comfortable beds. For sure you need to pick this location for a night or multiple nights.

  • Stayed: September 2011, traveled with friends
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Thank tayloryen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 11, 2011

We were on vacation in the Black Hills and this was a great place to stay. My husband is very picky on hotels and didn't find a thing to complain about with this hotel. Everyone (front desk, housekeeping, maintenance) was extremely nice and willing to do anything to make our stay even better.

Breakfast was hot and fresh. One of the breakfast hostesses, Janet, would talk to our two-year old daughter and ask her about her day. On our last morning, Janet gave our daughter a stuffed salamander to remember the stay. My daughter felt really special and thoroughly loved it!

The one thing that really impressed my husband outside of the clean room was someone wiping off the outside benches when we left one morning. They didn't seem to miss a thing!

I will plan on staying here on our next trip to Rapid City.

  • Stayed: September 2011, traveled with family
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Thank TerriJ2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 6, 2011

We were very pleased with our one night stay at this comfort inn. Location was within 15 minutes from the airport. Room was large with a separate sitting area with a couch and coffee table. We got a room with two queen beds which were very comfortable. Each bed had four pillows on it. They had a very nice selection for breakfast that included scrambled eggs, sausage and biscuits and gravy. We would not hesitate in choosing this hotel again.

  • Stayed: August 2011, traveled as a couple
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Thank deediana_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2011

The service we received at Comfort Suites was top notch. The rooms were very clean and it was important to housekeeping that we thought so. You could tell the staff took pride in their work and actually wanted to be there. I thought the guest service we received set the bar for hotel staff. They went above and beyond to ensure we were comfortable.

  • Stayed: August 2011, traveled with friends
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Thank Angel T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Hotel & Convention Center Rapid City

Address: 1330 N Elk Vale Road, Rapid City, SD 57703-9504
Phone Number:
Location: United States > South Dakota > Rapid City
Amenities:
Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Rapid City
#1 Family Hotel in Rapid City
#1 Business Hotel in Rapid City
#3 Green Hotel in Rapid City
Price Range: $77 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Hotel & Convention Center Rapid City 2.5*
Number of rooms: 92
Official Description (provided by the hotel):
Our Platinum Award Winning all-suite hotel is sure to make your stay a comfortable and memorable one. We offer a great breakfast with various hot items served daily in a large dining area. All rooms have pillow-top beds, sofas that pull out into full size beds, flat screen TVs, a refrigerator and a microwave. The Dakotah Steakhouse is just a stroll across our parking lot - directly in front of the hotel. Easy access off of I-90 means you are close to many shopping venues, only 5 minutes to historic downtown Rapid City and not more than 30-60 minutes away from Mount Rushmore, Crazy Horse Memorial or any attraction, park or national forest in the Black Hills or Badlands. No need to pack & unpack your bags every night. Our spacious Convention Center is perfect for family/military reunions, dinners, wedding receptions, meetings, conferences or seminars. ... more   less 
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Also Known As:
Comfort Suites Rapid City Hotel Rapid City

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