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“Not For Me”
Review of Sleep Inn & Suites

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Sleep Inn & Suites
Ranked #11 of 49 Hotels in Rapid City
Certificate of Excellence
Reviewed October 17, 2013

Our hotel across the street had no power for 3 days, so we were offered a shower at the sleep Inn. Both hotels had the same owner. The room we were given to shower had not been properly cleaned and i felt it to be unsanitary. We also noticed the lobby was very small and could not hold the crowds. Although we did not stay a night at this hotel, based on what we saw, we would not recomment that you stay there in the future. Also the driveway and entrance were not plowed /

  • Stayed: October 2013, traveled as a couple
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1  Thank Jeff264
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SleepInnSD, Owner at Sleep Inn & Suites, responded to this reviewResponded October 23, 2013

Sleep Inn & Suites Rapid City repeatedly wins national awards for its strict adherence to the highest level of cleanliness standards. When an unprecedented blizzard caused a power outage in the area, Sleep Inn and Suites was the first to regain electricity and welcomed unpaying guests of neighboring hotels with hot showers, complimentary breakfast and access to all of our other guest amenities.

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373 - 379 of 617 reviews

Reviewed October 16, 2013 via mobile

Newer nicer facility than most. Great breakfast areas and selection. Sausages were best ever. Staff was very helpful in giving directions. Room was large and well appointed. Front desk staff was very professional. Well located near many excellent dining choices.

Stayed: October 2013
Thank Captainsmegma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 14, 2013

My wife my dog and I got stranded in Rapid City, SD. We pland to stay one night, but had to stay for four. The Highway was closed. The hotel staff was great. One duty manager and a housekeeper worked none stop for two days. During the power loss for about 26 hours the housekeeper worked none stop offering extra blankets and supplies.

  • Stayed: October 2013, traveled with family
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Thank ZrogerP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SleepInnSD, Owner at Sleep Inn & Suites, responded to this reviewResponded October 23, 2013

We are thrilled to hear so much positive feedback about our amazing staff and how they handled the potentially dangerous natural disaster that occurred in our City during this October blizzard. The bonds that were formed between the guests and our team during those 3 days will never be forgotten. Thank you for your involvement in turning a challenging situation into a great experience.

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Reviewed October 13, 2013

This is a newer building, across the street from sister property Comfort Suites. This will be a lower priced property among the Choice Hotels chain in Rapid City, but do not be fooled. I have stayed in most of them and for the money this one is the best.

Being a newer property everything still "works" like it should. I have stayed here over a dozen times. The staff has been trained to be courteous, helpful and accommodating. The beds are comfortable and the rooms are well appointed.

I would knock off half a point for the breakfast. They do try hard with eggs, sausage, cereals, etc. You get more than I expect at the Sleep Inn line, but the quality is just below average.

  • Stayed: October 2013, traveled on business
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Thank Hiddenshutter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 8, 2013

My wife and I got stranded in Rapid City during a blizzard when all the roads were closed. The manager on duty ended up working 2 days straight and went way above and beyond all expectations for service. The power went out and he managed to find food for breakfast, they brought over sandwiches from the Baymont (owned by the same people) through blizzard conditions for lunch and supper. During all of it, the hotel staff was constantly checking with guests and offering extra blankets and room cleaning services. Terrific clean hotel and amazing staff.

  • Stayed: October 2013, traveled with family
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Thank Randy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SleepInnSD, Owner at Sleep Inn & Suites, responded to this reviewResponded October 23, 2013

Thank you for making it known how well our team executed emergency protocol during the recent extreme blizzard. The safety and comfort of our guests is a race without finish and we were happy to have such a warm, kind group of guests to serve during this time. Whether rain, snow or sunshine we will always look forward to seeing you again.

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Reviewed October 7, 2013

stayed here while driving across country. Its dog friendly. The staff is friendly and helpful. Because of the government shutdown we were unable to revisit Badlands or Mt Rushmore, Teddy Roosevelt NP, etc., so we were able to visit 71000 acre Custer State Park. Lots of wildlife...buffalo, antelope, bighorn sheep, took a nice hike. The hotel is just a short drive away. In the mornIng I was able to take my dog for a very quiet hour walk from the hotel with a great sunrise as well. The cont. breakfast was very good.
The room was very clean and very comfortable. A great value in a nice setting.

  • Stayed: October 2013, traveled with family
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Thank fishnut5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SleepInnSD, Owner at Sleep Inn & Suites, responded to this reviewResponded October 23, 2013

I appreciate all of the nice points you made about the comfort, cleanliness and value of our hotel. I hope all the sites are open on your next visit to the Black Hills and remember, the government may shut down but we never do!

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Reviewed October 7, 2013

We had a wonderful experience with this hotel during our recent trip to Mt. Rushmore and then on to Yellowstone. We simply chose this hotel because we wanted something close to Mt. Rushmore and yet not right at Mt Rushmore. It was close to the interstate and looked very nice, so we stopped in. We were very pleased with the front desk service, in particular the help from Dennis who took into consideration our needs and met them all! The room was spacious and was especially nice for someone like myself who had recent knee replacement surgery. It was a handi-capped room which was beautifully appointed and had everything to make our stay enjoyable and convenient.

We were impressed by the cleanliness and the "homey" feeling of the hotel and the staff was very accomodating. Although we only stayed one night due to travel plans, we certainly were looking for an excuse to stay longer!

The Rushes
South Bend, Indiana

  • Stayed: September 2013, traveled with family
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Thank charandromy13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SleepInnSD, Manager at Sleep Inn & Suites, responded to this reviewResponded October 20, 2013

Thank you so much for sharing your feedback with us. We are very happy to read your comments and thrilled you have recommended us. It is wonderful to read your comments about Dennis. We also agree that Dennis goes above and beyond in helping our guests. I hope you will look for Sleep Inn & Suites in your future travels, especially when you return to Rapid City. Go Irish!

Patrick Schmitz
AGM

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Additional Information about Sleep Inn & Suites

Address: 4031 Cheyenne Blvd, Rapid City, SD 57703-4804
Phone Number:
Location: United States > South Dakota > Rapid City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Romantic Hotel in Rapid City
#9 Family Hotel in Rapid City
#13 Business Hotel in Rapid City
Price Range: $38 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Sleep Inn & Suites 2.5*
Number of rooms: 70
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Also Known As:
Sleep Inn And Suites
Sleep Hotel Rapid City

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