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“Great, helpful staff”

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Hotel Alex Johnson Rapid City, Curio Collection by Hilton
Ranked #12 of 51 Hotels in Rapid City
Sydney, Australia
1 review
“Great, helpful staff”
4 of 5 bubbles Reviewed August 16, 2010

The best feature about this quaint and historic hotel is the staff there. I could not believe how friendly, informative and helpful everyone I met was. They went out of their way to help me with any question I had and were very understanding and patient with us when we had issues with our room. Great place to stay!

  • Stayed May 2010, traveled with friends
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Helpful?
Thank krazeedawg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,440 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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phoenix
1 review
2 of 5 bubbles Reviewed August 13, 2010

Tip: Skip the hotel and eat at Tally's restaurant is across the street. It is worth the drive to Rapid City . .

  • Stayed August 2010, traveled with friends
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Helpful?
Thank asunlover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary
Level Contributor
44 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 bubbles Reviewed August 4, 2010

I booked the Alex Johnson due to it's close proximity to Mount Rushmore and also based on many of the good reviews I read. This is a charming turn of the (20th) century hotel right in the center of downtown. They have done a lot of modern renovations, without compromising the old charm and character. The lobby is amazing. The rooms were a bit on the small size but when you're only there for one night it was perfectly fine. The beds we had were fantastic and appeared to be brand new, along with the beautiful linens including the bath robes. I loved this hotel! I don't think there was a restaurant in the hotel, but there was a Seattle's best coffee in the lobby. There were several pubs and restaurants within walking distance, which was worth the walk, just to admire all the bronze, life size sculptures of past president's. Even as Canadian we found this facinating. (Apparently GW Bush and Clinton are still in production and Obama won't be made until he becomes a "past president") There is a mini museum close to the hotel that stays open until 9:00 pm and they can give you a map showing where are the presidents are situated. Also attached to the hotel is a lovely little gift shop, however, I caution you that some of the jewellry they carry can be found in many of the stores in Keystone a bit cheaper. I found this out the hard way.

  • Stayed July 2010, traveled as a couple
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Helpful?
2 Thank Hey-Airdrie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon, and Edinburgh, Scotland
Level Contributor
86 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 bubbles Reviewed August 3, 2010

Located right in the center of historic downtown Rapid City (and half an hour from Mount Rushmore and a little more from the crazy Horse Memorial), this is a gem. Forget about the carps (no restaurant, rather tired decor and poor water pressure), this is well worth a visit. It's a grand hotel in the old style and has kept many of its historic features. If you like hotels with class and some history, this is the hotel for you. If you prefer soulless motels in the shabby ouskirts of town, then there are plenty of them in Rapid City.

  • Stayed July 2010, traveled as a couple
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Helpful?
2 Thank JohnPGrant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flower Mound, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed August 1, 2010

Great hotel and a perfect location. The hotel is in the middle of shopping and restaraunts. The service was absolutely wonderful. The only drawback is the parking. Hotel parking is down the street on the uncovered top level of a parking garage. Not much security there.

  • Stayed July 2010, traveled with family
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Helpful?
Thank TravelinTriad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gaithersburg, Maryland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed July 21, 2010

The Alex Johnson was built almost 100 years ago and at 10 stories tall was for many years the tallest building in Rapid City. The rooms are small like rooms at older properties in Manhattan or down town San Francisco. A major renovation completed this spring included all new carpeting throughout, and all new fixtures in room bathrooms, new furniture, and new modern amenities in rooms. Everything has been spruced up! (New elevators are due next year, but the old ones function adequately). The location is right in the center of town with popular restaurants and entertainment spots like the Firehouse Brewery just a block away. The new coffee shop on the ground floor is a big improvement. Free parking is in a public garage 1 1/2 short blocks away. Don't forget to visit the Prairies Edge just across the corner to see Native American art and other western themed goods.

There is no swimming pool and no morning breakfast buffet. If you like a pleasant comfortable historic experience it's great. Otherwise there are lots of brand new chain hotel properties out on I90 on the edge of town.

Incidentally, the hotel (at that time named the Sheraton Johnson) comes up repeated in Alfred Hitchcock's 1959 thriller North by Northwest starring Carey Grant and Eve Marie Saint. Get it from Netflix before you go to put you in the mood.

  • Stayed July 2010, traveled as a couple
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Helpful?
1 Thank sleepydoc97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marshalltown, Iowa
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 20, 2010

I decided to make a short trip to Mount Rushmore and surrounding area on July 4th weekend and booked a room at this hotel. I was so impressed at the quality of the hotel. It is a fabulous place to stay. It is located downtown Rapid City and has wonderful restaurants and shopping in every direction. The staff were very kind and helpful. My room was luxurious and comfortable. I would definitely go back there and recommend this hotel to everyone. Great place to stay!

  • Stayed July 2010, traveled solo
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Helpful?
Thank funsites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Alex Johnson Rapid City, Curio Collection by Hilton

Property: Hotel Alex Johnson Rapid City, Curio Collection by Hilton
Address: 523 6th St, Rapid City, SD 57701-2725 (Formerly The Hotel Alex Johnson, an Ascend Collection hotel)
Phone Number:
Location: United States > South Dakota > Rapid City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Rapid City
#10 Business Hotel in Rapid City
#18 Family Hotel in Rapid City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Alex Johnson Rapid City, Curio Collection by Hilton 3*
Number of rooms: 143
Official Description (provided by the hotel):
Since 1928, the historic Hotel Alex Johnson has welcomed visitors from around the globe. Located at the heart of Downtown Rapid City, the Hotel Alex Johnson is an easy 25-minute drive from Mount Rushmore and is listed on the National Register of Historic Places. The Hotel Alex Johnson includes 143 rooms and suites and houses the Vertex Sky Bar, Paddy O'Neills Irish Pub, Seattle's Best Coffee, Chubby Chipmunk Hand-Dipped Chocolates, AJ's Wicked Salon and the Alex Johnson Mercantile. The Hotel Alex Johnson Rapid City is now a part of the Curio Collection by Hilton and welcomes Hilton HHonors guests. ... more   less 
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Also Known As:
Alex Johnson Hotel
Alex Johnson Rapid City

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