Rapid city was great. We stayed at the Hotel Alex Johnson and were terribly disappointed. Our room had a king size bed. The sheets did not fit the beds. The room was small. Had a large dresser with a TV on top of it. No refrigerator or microwave. With the price we paid we were at least expecting those. No room to walk. Could not open the windows. We asked at the front desk if we could pay the $30.00 charge for opening the windows and were yelled at "that is not even an option". Stayed for 12 days. The rug in the hallway was never vacuumed. Our keys never worked. The front desk always blamed it on our cellphones. We didn't have cellphones with us. The bathrooom from above us overflowed into our bathroom. Took management 45 minutes to at least look at the problem and that was after two phone calls. The elevators never worked right. They wanted to charge $9.95 to use the rooftop. The help on the rooftop complained they didn't have any business. Wellllll, cut out the 9.95 and see what happens. It just keeps on going with problems, can't and don't want to list anymore. They have no restaurant availble as advertised.
- Official Description (provided by the hotel):
- Since 1928, the historic Hotel Alex Johnson has welcomed visitors from around the globe. Located at the heart of Downtown Rapid City, the Hotel Alex Johnson is an easy 25-minute drive from Mount Rushmore and is listed on the National Register of Historic Places. The Hotel Alex Johnson includes 143 rooms and suites and houses the Vertex Sky Bar, Paddy O'Neills Irish Pub, Seattle's Best Coffee, Chubby Chipmunk Hand-Dipped Chocolates, AJ's Wicked Salon and the Alex Johnson Mercantile. The Hotel Alex Johnson Rapid City is now a part of the Curio Collection by Hilton and welcomes Hilton HHonors guests. ... more less
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- Also Known As:
- Alex Johnson Hotel
- Alex Johnson Rapid City