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“Customer Service”
Review of Quality Inn

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Quality Inn
Ranked #31 of 49 Hotels in Rapid City
Reviewed August 8, 2013

How many people you know plan a trip through Rapid City the week of Sturgis and not own a bike? This explains why this hotel was only one of 3 with availability. That stated, it was a wonderful experience. The customer service was outstanding! They put a bucket of towels so the bike riders could towel off their bikes. From the front desk to the breakfast staff, they were all happy to help.

The hotel is on the south side of town so made for a VERY easy ride to Rushmore. The room was spacious. The breakfast was eggs, bacon, pancakes... very hearty. They even had an automatic pancake making machine! Would stay here any time I am in Rapid City.

  • Stayed: August 2013, traveled with family
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Thank Slyclone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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118 - 124 of 186 reviews

Reviewed August 4, 2013

We stayed three nights in late July / early August. The king suite was spacious and clean. The restroom was also big with plenty of counter space. The room had a fridge, microwave and food sink with more counter space! Even with the hideaway bed unfolded, there was tons of space. The location was perfect since it was right next to the highway that leads to Mount Rushmore. It was also a convenient ride to Custer State Park and right down the road from downtown Rapid City. The staff was great and Donald and Dillon gave great advice and suggestions when exploring South Dakota. The hotel was very accommodating with our nine month baby and is family friendly. We will stay here again when we visit Mount Rushmore.

Room Tip: The parking can be tricky!!!
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  • Stayed: July 2013, traveled with family
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Thank goodhelmet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 4, 2013

A busy hotel, with good access to the Interstate. This motel acted as our jumping off point for seeing the attractions of the Black Hills. Despite being busy the hotel was clean and front desk service was prompt and friendly.

  • Stayed: July 2013, traveled as a couple
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Thank Dominic P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 27, 2013

Our two-night stay with our grandkids was great! We had made our reservation on-line, which made check-in a breeze. The staff were very friendly and so were the other guests. The rollaway we requested was delivered in a short time. My husband lost his cell phone, which could have been bad, but someone turned it in at the front desk and all was good. Thanks to the finder whoever you are! The kids loved the pool which was big. The only ding I gave HIE on this visit is for the musty smell in the bathroom. Hot water and a plunger in the bathtub and sink would solve that. Thanks for a good time!

  • Stayed: July 2013, traveled with family
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Thank Pimadosmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 26, 2013

We stayed three nights here. The hotel was in a great location for all the sightseeing we did. The staff were friendly and very helpful. The room was a nice size and clean. The pool area was being worked on, but the pool and hot tub were still open. We would stay here again and recommend it to others.

  • Stayed: July 2013, traveled with family
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Thank Kristin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 21, 2013

we have stayed at this hotel 4 times now during the Sturgis rally in august and always found the staff helpful and friendly despite them changing every time we have been . the prices are in line with other hotels at that time of year which isn't particularly cheap but still affordable . The hotel is clean and has a good indoor pool. Always had a good nights sleep and a couple of resturants nearby and a mc donalds etc .its on the intersection of cathedral and the main road to mount rushmore so ready handy .Its an easy ride of 23 miles down to Sturgis town centre - just straight down i90. we have stayed in other hotels during the rally but prefer this one overall . shame they don't offer a free guests cookout one night during the rally like some other hotels but all the same its a nice clean place to stay .

Room Tip: the view from the front of the hotel is of the parking lot and gas station but the view from the rea...
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  • Stayed: August 2012, traveled with friends
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Thank jim r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 21, 2013

I took my parents on a trip to see Mount Rushmore devils tower and stergious and stayed at this location it was a little on the older side but it did the job only stayed two night breakfast was decent nothing special. Did t use the pool or spa not enough time has a nice little scenic balcony to view rapid city. Service was friendly enough

  • Stayed: May 2013, traveled with family
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Thank ShadowAce888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn

Address: 750 Cathedral Drive, Rapid City, SD 57701 (Formerly Holiday Inn Express Rapid City)
Phone Number:
Location: United States > South Dakota > Rapid City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #31 of 49 Hotels in Rapid City
Price Range: $54 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 63
Reservation Options:
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Also Known As:
Holiday Inn Express Rapid City Hotel Rapid City
Holiday Inn Rapid City
Rapid City Holiday Inn

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