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“ABSOLUTELY FABULOUS”

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Holiday Inn Rapid City - Rushmore Plaza
Ranked #5 of 48 Hotels in Rapid City
Certificate of Excellence
Seattle
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“ABSOLUTELY FABULOUS”
Reviewed March 17, 2010

This hotel is right out of a big city. I was so suprised to see this type of Hotel in Rapid City, SD. Staff always had a smile and greeted us when we saw them. Food was the best I have had in a long time. The rooms were very large, modern and clean. Would recommend to everyone!

  • Stayed February 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KarenLam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,081 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (238)
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English first
Purcell, Oklahoma
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 2, 2010

Snooty People... Snooty Attitudes... Close to Down town...

Stayed April 2009, traveled on business
Helpful?
1 Thank wrenchturner724166
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelGMRapidCity, General Manager at Holiday Inn Rapid City - Rushmore Plaza, responded to this review, March 18, 2010
Thank you for taking the time to provide feedback. We will work hard to make improvements and prevent your experience from happening again.

Sherry Beck
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
rapid city,sd
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 19, 2009

My family and I stayed one night at the Holiday Inn and woke during the middle of the night with bug bites!! We stripped the bed and found a bed bug!! We immediately called the manager and were moved to another room. The room rate was 150.00 a night!! We did not have to pay this but do not risk staying there because the housekeeper explained to us that bed bugs are rampant and they are having a hard time getting rid of them.

  • Stayed December 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sasa160
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelGMRapidCity, General Manager at Holiday Inn Rapid City - Rushmore Plaza, responded to this review, March 18, 2010
On behalf of the Rushmore Plaza Holiday Inn,I would like to apologize for the problems you encountered during your stay. Unfortunately, insects and pests occasionally occur at all hotels and are most often brought in by a prior guest. In line with industry practice, we have a regular preventative control program in place and have a very strict procedure if we are notified of an issue in a room. Our local Pest Control Specialist is dispatched immediately and the room is quarantined until it is treated and pest free. Thank you for taking the time to provide feedback.
Sherry Beck, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Dakota
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 8, 2009

Very nice hotel with crab buffet on Fridays! Pool and vallet and bar are grand!

  • Stayed September 2009, traveled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank creedjammin01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, MN
Level 5 Contributor
68 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed August 5, 2009

This Holiday Inn was very clean, and the staff was very friendly and accomodating. And I cannot say enough about the location. This hotel was right in the middle of town, near a nice park. Everything was either within walking distance or very easy to get to by car from here. We saw all the local attractions, nothing was out of reach. We were very impressed.

  • Stayed July 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LMCMinneapolis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas
Level 6 Contributor
531 reviews
152 hotel reviews
common_n_hotel_reviews_1bd8 243 helpful votes
Reviewed May 27, 2009

Hello,
The wife and I are on vacation. We decided on this hotel for location from the 3 places we were to visit; Mt. Rushmore, Crazy Horse and Devils Tower. Once we checked in by the more than friendly staff we went to one room. Smelled terrible! Like the rooms had just been steam cleaned and never dried. So we asked to change rooms. They switched us with no problem, but the 2nd room also smelled. We will not stay there again. See below...

+ Location
+ In house restaurant
+ Price
+ Priority Club Benefits (I choose $10 off my meal)
- SMELLY ROOMS

Thanks for reading
VG Consoles

  • Stayed May 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank WHDSM-Owner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aurora, Colorado
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 9, 2008

I stayed at this hotel for a business conference for 2 nights. It's your average Holiday Inn, nothing spectacular about the rooms but they are clean. Mine had kind of a musty odor at times, but it wasn't horrible.

Hotel staff did a great job of keeping the property clean, and executive staff were very accomodating and eager to please when I had needs during the event.

Has a small indoor pool, and 2 hot tubs - but they were both cloudy when I was there... which screams bacteria and chemical issues.

  • Liked — Very clean
  • Disliked — Musty smell
  • Stayed October 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank EventDiva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Rapid City - Rushmore Plaza

Property: Holiday Inn Rapid City - Rushmore Plaza
Address: 505 N 5th St, Rapid City, SD 57701-1157
Phone Number:
Location: United States > South Dakota > Rapid City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Rapid City
#3 Romantic Hotel in Rapid City
#7 Family Hotel in Rapid City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Rapid City - Rushmore Plaza 3*
Number of rooms: 205
Official Description (provided by the hotel):
Whether you want to relax in luxury, site see, shop, or be entertained-the Rushmore Plaza Holiday Inn is the place where first impressions are just the beginning. Legendary service, memorable events, extraordinary! You ll have room to work, relax and make the most of your day. Amenities such as free high speed Internet, work center, plush towels and luxurious bedding mean every night is a great night and every day starts right. You can take a dip in our pool or relax with a cool one at the Fountain Court Lounge. And when it s time to dine, we have your favorite dish in the Grille. Located only minutes from some of the most spectacular sites in the world including, Mt. Rushmore National Memorial, Wind Cave National Park, Badlands National Park, Crystal Cave National Monument and Crazy Horse Monument puts us in the center of all the attractions. In addition, to those sites, Sturgis home of the Sturgis Motorcycle Classic and Deadwood are also only minutes away. ... more   less 
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Also Known As:
Holiday Inn Rapid City - Rushmore Plaza Hotel Rapid City
Rapid City Holiday Inn

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