Reserved a suite for New Years..found wall around one window not painted, apparently repaired just never painted? Chipped glass on a wall light shade with people having written messages on wall behind it? Pull out bed in love seat not made and had someone's prescription eye glasses laying in middle of bed? Other things found were minor due to age of hotel, stained rug, room odor, old bathroom tile on walls etc. Brought up the major issues with hotel staff in the morning and told that they could not credit anything back on the room yet would have a manager call us, guess what, no call from manager. Sadly this Hotel has really gone down hill and now looks like we will look elsewhere.
- Official Description (provided by the hotel):
- Whether you want to relax in luxury, site see, shop, or be entertained-the Rushmore Plaza Holiday Inn is the place where first impressions are just the beginning. Legendary service, memorable events, extraordinary! You ll have room to work, relax and make the most of your day. Amenities such as free high speed Internet, work center, plush towels and luxurious bedding mean every night is a great night and every day starts right. You can take a dip in our pool or relax with a cool one at the Fountain Court Lounge. And when it s time to dine, we have your favorite dish in the Grille. Located only minutes from some of the most spectacular sites in the world including, Mt. Rushmore National Memorial, Wind Cave National Park, Badlands National Park, Crystal Cave National Monument and Crazy Horse Monument puts us in the center of all the attractions. In addition, to those sites, Sturgis home of the Sturgis Motorcycle Classic and Deadwood are also only minutes away. ... more less
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- Also Known As:
- Holiday Inn Rapid City - Rushmore Plaza Hotel Rapid City
- Rapid City Holiday Inn