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“Pierre 3/15/2013”
Review of Ramkota Hotel

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Ramkota Hotel
Ranked #4 of 10 Hotels in Pierre
Certificate of Excellence
A TripAdvisor Member
1
Reviewed March 21, 2013

The room was cold all night, we had the heat on 78 degrees. When taking a shower, looking up to see the dirtiest shower vent I have ever seen, and that is where you want it to be the cleanest. The room was $135. I have gotten suites at other places that sleep 7 for $99. You need to rethink your fees. This hotel was not the top of my listing. We thought we would use the resturant, however there are really better resturants in your town. We will no be staying with you again, even though the service was Great, we will stay somewhere else to save the money.

  • Stayed: March 2013, traveled with family
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Review collected in partnership with Best Western
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rickmurray, Owner at Ramkota Hotel, responded to this reviewResponded March 22, 2013

Thank you for your response. I am sorry we did not meet your expectations. I will go through our rooms and make sure the heating units work in them. I will have housekeeping check all vents and they will be cleaned. Again I am sorry we failed to make your stay an enjoyable one.
Rick Murray
General Manager

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152 - 158 of 187 reviews

Reviewed February 19, 2013

Midwestern hospitality is abundant in the staff at this property.From the housekeepers to the front desk clerks (Jason) to the restaurant servers one is made to feel welcome and appreciated. The hotel itself is quite large, but old and needs updating. Wireless service was not available in the guest room and no one knew how to assist in getting a connection with the cords in the desk drawer. There were not enough outlets to plug in all of our electronics. The linens made the room seem more modern but the bathrooms, carpets, furnishings, etc. are dated. There is a moderately equipt exercise room and an indoor pool (not sure it was heated) and jacuzzi that left a unpleasant odor on our bathing suits. The on-site restaurant has a menu to please everyone. The attached conference center appeared busy during our stay. The location is easy to find and provides a quiet night's stay.

  • Stayed: February 2013, traveled on business
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Thank scgalinsd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rickmurray, Owner at Ramkota Hotel, responded to this reviewResponded February 20, 2013

Thank you for your response and the compliments of our staff. We will work with our staff using the hard wired wireless and check our wireless internet. We will be working on capital expenditures to improve our property. I will check the pool area for heat and check the whirlpool. again thank you for your response.
Rick Murray
General Manager

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Reviewed February 18, 2013

Stayed during the South Dakota Department of Tourism Annual conference and it was very good!!
Clean rooms!!
Great staff!!
Great location for conference- no need to walk out in the cold and snow!!
Do not use pool!!
great "goodies at the bar happy hour!!

Room Tip: Room in the middle close to the exits is best
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  • Stayed: January 2013, traveled on business
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Thank bill f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rickmurray, Owner at Ramkota Hotel, responded to this reviewResponded February 20, 2013

Thank you for your response. The staff and I are very happy you had a pleasant stay during the Tourism Conference.
Rick Murray
General Manager

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Reviewed January 14, 2013

The Room was fine, but with the conference center attached, I would assume it is more of a business hotel. The Desk for working was very small, and had no power for laptop and phone charging. A little bigger desk and bringing the power to top of the desk would make it easier to work. It may seem like a small thing, but I travel a lot, so the hotel room becomes an extension of my office. I had to unplug the lamp to use the electrical socket. SO the desk area was dark.

  • Stayed: January 2013, traveled on business
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Review collected in partnership with Best Western
Thank GREGG B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rickmurray, Owner at Ramkota Hotel, responded to this reviewResponded January 15, 2013

Thank you for your response. We are replacing the desks with larger ones and desk lamps that have plug-ins built in for extra power at the work station.
Rick Murray
General Manager

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Reviewed December 7, 2012

Both my husband and I liked this hotel. It is pet friendly, which we needed. And there was a door in the room that led to a parking lot (under construction) in the back. So we didn't have to go through the halls of the hotel in order to take our dog out for a walk.

The room was clean and comfortable. The location was easy to find. Staff was very friendly. Price was very good value.

Only warning I have is to get settled in early if you want to find something to eat near the hotel. Places close early in Pierre.

  • Stayed: November 2012, traveled with family
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Thank gotonodj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rickmurray, Owner at Ramkota Hotel, responded to this reviewResponded December 10, 2012

Thank you for your response form our staff and management. The construction is complete. We are happy you had a good stay.
Rick Murray
General Manager

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Reviewed November 27, 2012

  • Stayed: November 2012, traveled with family
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Review collected in partnership with Best Western
Thank JOHN A
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
rickmurray, Owner at Ramkota Hotel, responded to this reviewResponded November 29, 2012

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Reviewed October 31, 2012

I have stayed at this hotel over the past 9 years on a very regular basis and it is always my first choice when making reservations. With 20+ overnights this year alone, I have been placed in a wide range of rooms and i have always experienced a totally clean and fresh environment. I am made to feel like a valued guest every single time and its because the staff like Tim at the front desk always goes out of their way to deliver great service. Ben in the lounge is very attentive and will give you all the time you need if you have a story. Rory is in charge of the shuttle and has all the information on local attractions and knows how to drive you there and pick you up all on your schedule. I"m high on this place because they prove over and over again that quality service keeps guests coming back.
Bob H Watertown

Room Tip: Ask to be upgraded and you may just find yourself in a room with a view of the Missouri River and a...
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  • Stayed: October 2012, traveled on business
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1  Thank robert h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rickmurray, Owner at Ramkota Hotel, responded to this reviewResponded November 1, 2012

Thank you for your response. We are happy to hear that your stays have been good. Thank you for your business.
Rick Murray
General Manager

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Additional Information about Ramkota Hotel

Address: 920 W Sioux Ave, Pierre, SD 57501-1805 (Formerly BEST WESTERN Ramkota Hotel)
Phone Number:
Location: United States > South Dakota > Pierre
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Pierre
Price Range: $88 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ramkota Hotel 3*
Number of rooms: 151
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Also Known As:
Best Western Pierre
Pierre Best Western

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