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“First stay-first impression” 4 of 5 stars
Review of River Lodge

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River Lodge
2.0 of 5 Hotel   |   713 W. Sioux Ave, Pierre, SD 57501   |  
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Ranked #4 of 10 Hotels in Pierre
GreenLeadersBronze level
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“First stay-first impression”
4 of 5 stars Reviewed October 6, 2013 via mobile

Been coming to Pierre for years on hunting trips and first time to stay here. Usually try to go budget route since I just need a place to sleep that is clean and well managed. This place fits the bill. I stayed in the annex portion of the property which is great as it is ground level and you can park right outside your room. Microwave and fridge in the room is a plus, breakfast is adequate, nothing special. Room was real nice and roomy. Front desk was friendly and actually acted like they were glad you were their guest.
My only complaint of any signifigance is that just like the Super 8 from the year before, everytime I returned at the end of the day, I had to navigate through rednecks smoking at the entrance door or must have just missed them as the hallway reaked of stale smoke as they would stand there with the door open and think that if they had one foot outside that they were OK. Yes they were that stupid. Thankfully the room was non-smoking and it didn't carry in to there. Please designate a smoking area away from the entrance doors for these losers and enforce it.

  • Stayed October 2013
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank maxxyboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick P, Owner at River Lodge, responded to this review, November 23, 2013
Hi

Thanks for taking the time for a review, we appreciate your review and take your comments to heart. We have one of the safest parking lots in town as we feature bright LED lights in our lots with full CCTV coverage inside and out. We have several entrances so its very easy to move around too. We do understand the smoking frustration and will be advising our guests to smoke away from door entrances. Sometimes the wind can blow the smell in the building and can be hard to control but we try our best to use effective methods to get rid of the smell. Were glad you enjoyed your stay and hope for a 5 star review on your next trip.
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110 reviews from our community

Traveler rating
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    25
    5
    0
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Virginia City, Nevada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 9, 2013

An older motel but don't let that scare you. The rooms are updated, quiet, and clean.
I had a very friendly reception while checking in and the staff was most helpful during my stay.
Nothing like home-made cookies to make the check-in pleasant.
I reserved a room that was more than the marque advertised "from" rate. They cheerfully changed me to the better rate.
A continental breakfast also consisted of biscuits and gravy which was an added treat.

Room Tip: I stayed in a room that had smoking rooms down the hall but it was not offensive in the hallway and...
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Green Features: Friendly with a family feel is the best way I can describe the environment.
  • Stayed August 2013, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank sojourn01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick P, Owner at River Lodge, responded to this review, November 23, 2013
Hi Thank for your great review, We are glad you enjoyed your stay and hope to see you soon again. We offer exceptional value among the hotels in Pierre and glad you mentioned that. Thanks again !
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincinnati, Ohio
Level Contributor
88 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed September 5, 2013

I liked the idea of a little budget motel and picked this property based on reviews. Was surprised that the room we got was nicely decorated, clean, & comfortable. The morning staff couldn't have been nicer or more helpful. Hotel is directly across the street from a very nice restaurant too. (-1 star because evening staff wasn't very nice and when I questioned the rate I had vs what was advertised on their sign - he said I had to pay the amount I was quoted because I booked through Expedia - which I didn't. I booked through this property's website. I never did get a receipt - except for the original confirmation via email.) Overall - I'd recommend for positive reasons mentioned above.

Room Tip: Room near the stairs is nice.
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  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank moonstream11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick P, Owner at River Lodge, responded to this review, September 7, 2013
Hi

Were Glad you choose the River Lodge for you accommodation needs in Pierre SD. We are glad you enjoyed your overall stay. I do apologize for the confusion regarding your rate. We highly advise our guest to use the Booking link in TripAdvisor to book direct on our website. We have more flexibility in matching prices. Unfortunately you had booked trough an Expedia Affiliate web site such as Hotelsone which had already charged you. In theses cases we are unable to match the rate you desired. . Please call us on 605-224-4140 or book trough TripAdvisor's direct link to receive our special 20% off promotion and avoid confusion. We hope to see you soon and hopefully you can award us 5 stars.

Thank You
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kearney, Nebraska
Level Contributor
43 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed August 12, 2013

Our stay at the River Lodge was very good. They had just recently put in new carpet and painted the walls and the room was clean and comfortable. The bed was a little too firm and better mattress covers are my only recommendations. The staff was very helpful and for the price you can't beat this location. Would definitely stay here again if passing through Pierre!

  • Stayed July 2013, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank J J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick P, Owner at River Lodge, responded to this review, August 25, 2013
Thank you for staying with us, We try hard to ensure we give our guests the most bang for their buck. We provide better lodging than most of the name brand hotels in town at a lower rate. We are locally operated and locally owned and thrive to ensure our guest have a great experience. Thank you for staying independent and keep our local economy Strong.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rhinelander, Wisconsin
Level Contributor
104 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed August 9, 2013

Stayed here on our wasy to Sturgis for the Rally and were pleasantly surprised. Is in a great location - walking distance to everything. The room was large, clean and comfortable. The staff was great - friendly and helpful. After a long hot ride on the motorcycle, they got us checked in quickly and had fresh cookies, lemonade and - best of all - ice cold beer! (no extra charge). There were buckets and cleaning supplies to wash the grime off the bike... Breakfast was standard fare, nothing spectacular, but nice just the same. Rates were reasonable, especially appreciated when everyone else in SD seems to really jack up the room rates during the rally. (and everthing else as well). This is not a 5 star property but doesn't pretend to be. Would stay here again.

Room Tip: We stayed on the back side, first floor - very quiet.
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  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank LoveMyFamily6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick P, General Manager at River Lodge, responded to this review, August 25, 2013
We appreciate our guests taking time out of their busy scheduled to write a great review. My team works very hard to ensure we keep our standards high and consistent so guests get the excellent experience they expect from us time and time again. We pride our self’s in been a locally owned and operated independent hotel with better than most franchise standards. We have made many improvements in the last few months and have many more to come. We appreciate your business and hope to see you soon on your next visit in town and hopefully give us 5 stars.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Muskegon, Michigan
Level Contributor
138 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed August 5, 2013

We arrived during the weekend leading up to Bike Time in Sturgis so the town was full of motorcycles and we were afraid it might be noisy but we heard nothing in our room in the back of the motel. This is not a luxury place but very clean and you can see they are doing their best to improve. They had 6 new air conditioners waiting to be installed. The beds were not the best but we slept good. Our only complaint, if you can call it that, was the breakfast area. When we went down there was a large group of people there so we couldn't sit and have breakfast, we took something back to the room, ate, loaded our cars, went back to check out and the same people were sitting there chatting. Not the motels fault, just inconsiderate people. They were there over 1/2 hour drinking coffee and my husband didn't even get any coffee with his breakfast because there was none made. The afternoon cookies were a nice surprise. Overall, this is a nice place at a reasonable price. Front desk people very friendly.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Doris C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick P, Owner at River Lodge, responded to this review, August 25, 2013
Thank you for such a great review, we appreciate you taking your time and sharing your great experience with others. We try hard to ensure we exceed our guests expectation and we glad we met yours. Thank you for your business, We look forward to your next stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sultan, Washington
Level Contributor
129 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed July 31, 2013

This was an unexpected pleasure. We researched and found it to be much less expensive than the other chain hotels in the area. We were a bit apprehensive upon check in, but found the very pregnant young lady at the front desk very helpful and very friendly. She even helped us with calling Expedia about our reservations that were mixed up (and I think it was my fault). The rooms were every bit as clean, roomy, new and nice as any Holiday Inn or other chain and we wouldn't hesitate to stay again. As a matter of fact, we'd deviate from our travels to stay there rather than somewhere else.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Glenn F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick P, Owner at River Lodge, responded to this review, August 25, 2013
Thank you so much for sharing your wonderful comments on your recent stay with us! We are thrilled to hear that you had an enjoyable stay with us~and that you would choose to stay here again in the future. We welcome you back very soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about River Lodge

Property: River Lodge
Address: 713 W. Sioux Ave, Pierre, SD 57501
Phone Number:
Location: United States > South Dakota > Pierre
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #4 of 10 Hotels in Pierre
Price Range (Based on Average Rates): $
Hotel Class:2 star — River Lodge 2*
Number of rooms: 47
Official Description (provided by the hotel):
Here at the River Lodge We Welcome you as family and pamper you like guests. We offer Better Value than any Franchised Name Brand Hotel on the Strip. We are a mid sized 47 room Locally Owned and Operated hotel, we are not part of any big chain but offer better bigger rooms, better hospitality at a lower rate. The Hotel is under new ownership and is becoming better than ever. We just recently upgraded our High Speed Wireless Internet to be even faster and stronger than before and our business travelers love it. All our rooms apart from our economy rooms now have Microwaves and Fridges with many rooms having a spacious Freezer compartment right in your room. We also have a large freezer if you need to use a bigger one too. We have just finished upgrading our lobby area with large flat screen TV, new lighting and an upgraded breakfast menu. For Breakfast we now feature Fresh Baked Cinnamon Rolls, Sausage Gravy and Biscuits, fresh make your own malted waffles, Four different types of cereal, different types of bagels, toast bar, donuts, English muffins, different flavored instant Oatmeal’s, yogurt, fresh orange juice, fresh coffee, herbal Teas. In the Afternoon join us for a fresh baked cookie reception with fresh baked cookies daily with either ice cold lemonade during the hot summer days or hot coffee and tea during the colder days. No matter what the weather is we always have hot Coffee in our Lobby for our guests. We have started to upgrade our rooms with the latest and the greatest with many rooms now featuring High Efficiency AC units, CFL Bulbs in all our rooms to help save our environment, new BIG 42” HD LED TV’s for your viewing pleasure and i-Phone Docking station Alarm clock radio so you can wake up to your favorite music in our new executive rooms. Stay tuned to our face book page to see all our latest improvements. All our rooms now feature our new upgraded bathroom amenities and bedding, Coffee makers, hair dryers, Iron and Ironing boards, Writing desk and lamp, and many rooms feature comfy relaxing arm chairs for you to relax in and read a book if you choose. If you like to work out then we have special free one day gym passes just for our guests courtesy of River City Fitness. We have plenty of Boat Parking with plug-in, truck and trailer parking and special Motorcycle parking and bike wash during Sturgis Rally week. Many of our rooms on our upper floor have a River view. We have 24-Hour Desk Service, Valet Laundry service if you need and a Business center with High Speed Internet with Fax and Copy service. Choose the River Lodge for your next stay in Pierre and be part of our family of guests. ... more   less 
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