Bagels are good, I don't drink coffee so I really can't comment on that. $3.50 for a cup of bad instant hot cocoa was ridiculous. I like their sandwiches for the healthier than fried food option, but the soups come in frozen--they are not homemade. I've also had my orders messed up several times, getting the wrong soup. One prep gal took forever making a smiley mayo face on my wrap to giggle about with the other staff before getting on with making the sandwich. Really? The owner needs to be more 'hands on' and set some quality standards.
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