We had made a reservation at the Oasis Inn after reading the good reviews. What we found upon our arrival was nothing like the reviews we had read. The lobby area and hallways were musty smelling. Check-in was okay though the staff was certainly not overly-friendly. We were glad to find that our room looked updated and did not smell bad like the lobby and the hallways. My brother and his family checked into the room next to ours at the same time as us. As we were unloading our luggage, my brother stopped in our room and said they found a dead bug on a bed, and they were not taking any chances and did not want to stay at the Oasis Inn. When I talked with the front desk staff about leaving with my brother’s family, the woman at the desk (I wish I had noted her name) was terribly rude. She explained that it is summer and there are bugs and proceeded to say “look, there is one now” as a fly flew around the desk. Okay – we know that, but a little bug on a bed in a hotel room is somewhat disturbing, and I have to say I have not encountered bugs in any other hotel room in which we have stayed. She was very upset about the fact that they were losing money for the night and would have to call an exterminator. The hotel staff did refund my brother, but proceeded to scold us about attempting to break the contract we had entered into when we tried to leave with them. We went to dinner and came back to settle in for the night when my son found a little bug crawling on the carpet between the beds in our room. I can’t say for sure what the bug was because it scurried off before we could capture it. At that same time, my husband had gone to get ice. He informed me that the ice dispensing area of the ice machine was completely covered with mold. One can only imagine what the interior of the ice machine was like. Regardless, we did not want to take any chances and we left the hotel. The woman at the front desk was even more upset and seemed to reprimand us for reporting the bugs to her because now they would need to have an exterminator come for 2 rooms. The level of rudeness we encountered from the woman at the front desk was deplorable. I would certainly recommend staying away from the Oasis Inn!
- Official Description (provided by the hotel):
- We are a New Baymont Inn & Suites that has just opened our door on May 25, 2017. We are an upper midscale property that would love to have you be our guest ... more less
- Reservation Options:
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- Also Known As:
- Oasis Inn Chamberlain Hotel Oacoma
- Oasis Hotel Chamberlain