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“DONT GO THERE!”

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Comfort Inn & Suites
Ranked #7 of 18 Hotels in Mitchell
Certificate of Excellence
Akron, Ohio
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“DONT GO THERE!”
Reviewed August 2, 2013

For being a choice hotel they are not very GREAT AT ALL! We ended up staying only one night and were supposed to have a reservation for a week, I was not impressed at this hotel at all! Our room was terribly loud due to the vending machines right next door, plus there was a baby crying all night and we could hear it, staff did NOTHING to solve our problem, they were extremely rude!

Room Tip: Dont get a room by the vending machines! All we heard was clink clink clink all night!
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sabrina w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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172 reviews from our community

Traveler rating
    75
    67
    17
    9
    4
See reviews for
92
42
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Dutch first
  • English first
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English first
Level 6 Contributor
171 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed July 27, 2013 via mobile

No one supervises the waterpark and with all the kids that play there someone could get hurt. Make sure you read the rules for the waterslide. Other than that the room was clean and the breakfast was good.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EJRTRIP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level 3 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 24, 2013

We had a good stay here. The room was clean. We didn't hear anything from any other room. My little kids loved the kiddie pool pirate ship area. The breakfast was good with standard hot breakfast items, and the breakfast area was large.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kaunismatka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WEST VALLEY
Level 1 Contributor
2 reviews
Reviewed July 24, 2013

We checked in to the Mitchell SD Comfort Inn intending to stay for 4 nights. We were unable to connect to the internet. The helpline furnished could not resolve our issues. The next morning we advised reception we would be checking out if the issue was not resolved. We later called the hotel to check on the internet status and were emphatically told the issue had been corrected. Returning to the hotel later that evening we were again unable to connect to the internet which is a necessity for us and our business responsibilities. We talked with other guests on our floor who had the same problem. Note that we checked out after two nights and the clerk did give us a 15% discount due to the issue encountered. While that was a great gesture it does not give us any confidence that the issue has been resolved and it is very unlikely we will stay in that hotel again - even though we are frequent visitors to the area. A separate issue: We have photographs of a very unclean elevator in that hotel....if you are interested. Grease on the jam strip, hadn't been cleaned or vacuumed for some time. Gross. The juice machine was not functioning during the breakfast. We wish them well in rectifying the situations.

Room Tip: Stay somewhere else.
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BRUCE H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arlington Heights, Illinois, United States
2 reviews
Reviewed July 22, 2013

No complaints about the hotel itself, but we were very much disappointed to learn that the big water slide would not be open during our stay. We checked into the hotel late in the evening after the pool was closed, but we assumed that we would be able to use the water slide in the morning before we checked out at 11am. No one informed us to the contrary, even though the hotel clearly advertises "water park" on the sign outside. The pool was open in the morning but the slide requires an attendant, and no attendant is on duty until 5pm. We felt that we paid a premium for our room so that we could enjoy this added benefit and were very disappointed. The hotel did nothing to compensate us for this when I discussed the issue with the manager.

Stayed July 2013, traveled with family
Helpful?
Thank Judy Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taylors Falls, Minnesota, United States
Level 4 Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed June 28, 2013

After being told by Super 8 that they only had one room (smoking) left, we headed to what should have been our first choice! kids loved the water park area. small, but perfect for them at ages 6 and 3. hot tub felt good to this travel weary mom. beds were extremely comfy! heard the train a few times during the night--then realized it was right outside the window!!
breakfast was okay--standard assortment, things seemed out of order (ie toaster way before you even got close to the bread). it was also crowded with not nearly enough seating for the number of guests. expensive for one night (we paid less per night for a cabin in the Black Hills) but we just wanted a good rest before continuing home the next day.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dionne K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springfield
Level 4 Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed June 21, 2013 via mobile

Clean, small indoor water park, decent breakfast. Close to the freeway for a quick stop on our way to the black hills. The rooms were good size, but nothing is cheap in Mitchell. Nothing bad to say about the place.

Stayed June 2013
Helpful?
Thank pinotwinelover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites

Property: Comfort Inn & Suites
Address: 2020 Highland Way, Interstate 90 exit 332. right on Hwy 37, Mitchell, SD 57301-6441
Phone Number:
Location: United States > South Dakota > Mitchell
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 18 Hotels in Mitchell
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 75
Official Description (provided by the hotel):
Numerous amenities including an indoor waterpark featuring a 200 foot waterslide, pirate themed children's splash pool, and whirlpool. Each guest room features a refrigerator and microwave, wireless Internet access, pillow-top mattresses, 32" flat-panel television, iron/ironing board, and hair dryer. Our hotel is the only 100% nonsmoking, pet-free hotel in the city of Mitchell. Complimentary continental breakfast. Connected to the Highland Conference Center and adjacent to numerous dining options. One block south of I-90 exit 332. ... more   less 
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Also Known As:
Comfort Inn And Suites
Comfort Hotel Mitchell
Comfort Inn Mitchell
Mitchell Comfort Inn

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