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“Bad Service”

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Quality Inn Rosebud Casino
Ranked #1 of 1 Hotels in Mission
denver, co
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Bad Service”
1 of 5 bubbles Reviewed June 16, 2008

I was really dissapointed in my stay-- the room was clean and the bed was comfy but the rest of the hotel was REALLY dirty. The breaker was out in the breakfast room so we could not have a hot breakfast and after 3 attempts at notifying staff it was apparent we were being ignored.-- So we left. The pool was way too cold to swim in and the loitering in and out of the hotel made you feel unsafe. I will not stay again.

  • Liked — The bed
  • Disliked — The entire experience
  • Stayed June 2008
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank Denver_CoStacy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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37 reviews from our community

Traveler rating
    3
    5
    10
    4
    15
See reviews for
8
12
4
5
Rating summary
  • Sleep Quality
    3 of 5 bubbles
  • Location
    2.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    2 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Italian first
  • Any
English first
arizona
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed June 2, 2008

I am originally from Mission. I thought I would allow myslef the pleasure of staying a night in the hotel on the Rosebud Reservation. When I paid for my roon I was charged almost $100. I thought to myself...a little expensive.....I went ahead and paid. I then find out that the elevators are not working. Now, with 4 bags of luggage and two children udner the age of 2. The thought of paying $100 for a hotel with NO ROOM SERVICE NOR A WORKING ELEVATOR.....really upset me....but that's not all....It wasnt until I spoke with my family a day later.....that I was introduced to the FACT that an enrolled member receives a discount.

The only happy thought I have is the linen.....The comforter that I slept was a down comforter....and was of good quality.

  • Stayed May 2008
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank cbalfany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rapid city,sd
1 review
4 of 5 bubbles Reviewed April 28, 2008

I had read the previous reviews and was a little apprehensive about staying at this hotel.

The room was immaculate. The service was excellent. Everyone was very friendly and polite to us. The casino was clean and security was very visible wherever we went.

A non-smoker would probably not like the casino, because a lot of people smoke there; so it would be impossible to keep the smell of smoke out of the casino.

Overall, we had a great time at the Rosebud Casino and Hotel.

Joe & Cathy Lashley

  • Liked — clean rooms and friendly people
  • Stayed April 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank lashrush
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johnstown, Ohio
Level Contributor
48 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
1 of 5 bubbles Reviewed December 24, 2007

You can only reach your room from the lobby and the rooms we had were clear at the far end of the hotel. Had elderly parents with us and it was a long hard walk. The smell of cigarette smoke throughout hotel. The continental breakfast was not up to Qualities usual standards. Wireless internet did not reach to our rooms. There were signs posted about the water being contaminated for drinking but they did give out limited bottled water. Later in the evening had to walk out to our vehicle and all types of people just hanging around and it did not seem very safe.

  • Liked — nothing
  • Disliked — everything
  • Stayed July 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank rotmeister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Collins, Colorado
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 bubbles Reviewed September 19, 2007

We called to make a reservation. Isn't that what you are supposed to do? We specifically asked for a non-smoking suite. When we arrived, we were told there were no more non-smoking suites available. So I looked at my reservation confirmation and showed it to the desk clerk, and he shrugged his shoulders and said, "Don't know what to tell you, but there are none left." They did however have a smoking suite available. Well it was so dirty and the smoke film was so thick that you could cut it with a knife. The food was horrible! It was just a nasty place, and we will never go back. Cheap Cheap place!!! We planned to stay two nights, one smokey night was enough for us. We were offered another free night. LOL Uh no thanks!

  • Stayed April 2005, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Jutza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn Rosebud Casino

Property: Quality Inn Rosebud Casino
Address: Highway 83, Mission, SD 57555
Phone Number:
Location: United States > South Dakota > Mission
Amenities:
Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Mission
Price Range (Based on Average Rates): $
Hotel Class:3 star — Quality Inn Rosebud Casino 3*
Number of rooms: 60
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Choice Hotels, Orbitz, Cancelon, Priceline, TripOnline SA and HotelQuickly so you can book your Quality Inn Rosebud Casino reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Quality Inn Rosebud Hotel Mission
Quality Inn Mission
Mission Quality Inn

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