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“Suite had not been cleaned. Dirty bedding in one room...”

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Copper Mounatin Resort and Condominiums
Ranked #8 of 8 Hotels in Lead
Reviewed July 25, 2013

  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank William S
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Sn0wfinder, Customer liaison at Copper Mounatin Resort and Condominiums, responded to this reviewResponded January 26, 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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162 - 168 of 322 reviews

Reviewed July 23, 2013

It's been a while since I have stayed in a Days Inn, but I was pleasantly surprised when my fiance and I stayed here for the weekend. The room was very clean (I am a clean FREAK so that is saying a lot from me!). We were in town for a wedding and the staff very nicely arranged for us to use their curtsey shuttle to take us down to the wedding venue. I took one star off because the internet was out during our stay. It also needs some updating ...

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank Brett P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sn0wfinder, Customer liaison at Copper Mounatin Resort and Condominiums, responded to this reviewResponded January 26, 2014

Thank you for your review! We appreciate any comments that can help us improve our establishment. We are actually in the process of renovating as we speak! We are also extremely happy to hear that your room was spotless! We hope to see you your next time in town!

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Reviewed July 19, 2013

We stayed for a few days while in town for a wedding. The staff was very helpful and went above and beyond my expectations. The restaurant & bar was really nice and the food was excellent. Rooms were clean and the A/C was ice cold. A lot of the building has been remodeled and is quite nice. Ice machine on our floor was out of order, but they were in the process of having it repaired. Overall a great stay.

Room Tip: Higher floors have a better view
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  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Rick327
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sn0wfinder, Customer liaison at Copper Mounatin Resort and Condominiums, responded to this reviewResponded January 26, 2014

We are ecstatic to hear that your stay was fantastic! We hope you had fun during your stay! Thank you for your review! We appreciate the kind words! We hope to see you again soon.

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Reviewed July 19, 2013

We used the Days Inn for catering our wedding reception as well as a block of rooms for the wedding guests.

The catering was excellent. We had made several special requests for what we wanted for our wedding reception, they were able to work with us to make everything we asked for work and keep it within our budget. We received a lot of compliments on the food from our guests.

The hotel's location works great as a jumping off point for the Black Hills. Lots of things to do and see nearby. Our guests were very happy with the value they were getting. It is obviously an older property, but many hotels in the hills are and few keep their prices this reasonable.

The staff was helpful and kind. The front desk even decorated the lobby with some of our leftover wedding flowers as we were struggling with what to do with them.

Overall a great value.

  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank KyleW54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sn0wfinder, Customer liaison at Copper Mounatin Resort and Condominiums, responded to this reviewResponded January 26, 2014

Thank you so much for your kind words! We are glad to hear we could make your special day smooth and easy. We wish you the best! And hope to see you here in the future!

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Reviewed July 18, 2013

  • Stayed: July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank Dennis W
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Sn0wfinder, Customer liaison at Copper Mounatin Resort and Condominiums, responded to this reviewResponded January 26, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed July 17, 2013

The facility needs a good cleaning. Our room. #527 Dead bugs on the window sill. The furniture and lamps were dusty. You could run your finger on the head board and collect a lot of dust. Same with the lamps. The vent in the bath room had not been cleaned in a long time. Lobby. Dead flies on the sills of the tall windows which was right over the area that breakfast was served. The windows in the lobby had not been cleaned in a long time and same for the door and windows in the elevator. The fellow putting out the breakfast items was in jean, t shirt, tennis shoes and wearing a ball cap. A fellow transporting Ice used the passenger elevator, must not own a comb or razor in ratty jeans, t-shirt wearing a stocking cap. Not very impressive

  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank William S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sn0wfinder, Customer liaison at Copper Mounatin Resort and Condominiums, responded to this reviewResponded January 26, 2014

We are very sorry to hear that your stay was anything short of spectacular, let alone poor. Since the summer we have definitely improved our housekeeping department. We hope you will give us another chance your next time in town. Thank you for your review, we appreciate anything that aids in our improvement.

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Reviewed July 13, 2013

We stayed overnight in a big 2 queen beds room during our visit to the bl a ck hills. It was a very positive experience.
Mount Rushmore, Custer state park, Needles highway and Spearfish canyon are all neerby.

  • Stayed: July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Chicago-planner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sn0wfinder, Customer Liaison at Copper Mounatin Resort and Condominiums, responded to this reviewResponded October 24, 2013

Thank you for your complimentary review! We sincerely appreciate your kind words and business!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Copper Mounatin Resort and Condominiums

Address: 900 Miners Ave, Lead, SD 57754-1348 (Formerly Days Inn Lead)
Location: United States > South Dakota > Lead
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #8 of 8 Hotels in Lead
Price Range: $49 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Copper Mounatin Resort and Condominiums 2*
Number of rooms: 80
Official Description (provided by the hotel):
Copper Mountain Resort is located in the heart of the beautiful Black Hills minutes from the Mickelson trail, hiking, biking, snowmobiling, golfing and many other area attractions. There are 50 hotel rooms and 30 Full service Condominiums available ... more   less 
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Also Known As:
Golden Hills Hotel Lead

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