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“Great stay close to Mt. Rushmore!”

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Holiday Inn Express Hotel & Suites Hill City
Ranked #3 of 12 Hotels in Hill City
Certificate of Excellence
Adelanto, California
Level 4 Contributor
33 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Great stay close to Mt. Rushmore!”
Reviewed July 2, 2014

This hotel is about a half hour from Mt. Rushmore and it was really, really nice. It's also about twenty minutes from Bear Country U.S.A., which is a fantastic drive-thru zoo! There is free hot breakfast in the morning and they had a great selection to choose from. The room was clean and spacious enough for my mom, two kids, and myself. The customer service was really good.

My only complaint with this hotel is the indoor pool area. The set up is great. The floor is slip-proof and drains wonderfully. But the pool and hot tub were not the cleanest. When we turned on the jets for the hot tub, yellow foam was floating around, which is really gross. My kids and I also developed a rash from being in the hot tub, which makes me question how often they clean it.

But other than that, this was a great stay.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stephanie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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366 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
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English first
Port Orchard, Washington
Level 5 Contributor
52 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed July 1, 2014

This hotel is centrally located to all the major attractions of the Mt. Rushmore area. It is set back from the roadway on a small hill so there is no noise of vehicle traffic. Hill City is a nice little town and the hotel is easy walking distance.The hotel is very quite, clean and comfortable. The pool and hot tub are very nice. The breakfast served is a cut above the average. My grandson and I truly enjoyed our stay. The staff was great. The value is very good. I highly recommend this property.

Room Tip: Rooms are the quieter on the backside of the hotel.
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  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RobertLynn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lakeville, Minnesota
Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 1, 2014

Stayed here 6 years ago and, when planning our second Black Hills visit, had to stay here again. I'm pleased to say it was just as great the second time. This hotel is in the perfect location: close to Mt. Rushmore, close to Custer park, and within walking distance to many restaurants. It's also very clean and the staff is friendly. This is the only place we'll stay in the Black Hills!

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jill D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Appleton City, Missouri
Level 6 Contributor
322 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
Reviewed July 1, 2014

This place was so nice! The room was clean & the bed & pillows were comfy. Those are always my main concerns so if those are met I'm good. A bonus was the breakfast & the staff. The lady at the front desk at check in was very nice, not stuffy at all. Not all HIE breakfasts are the same & this one was delicious. There was a woman going around to different tables asking people about their stay, giving them ideas on things to do & even directions to get there. She was just being so friendly & helpful & that's not something you get everyday.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rannydef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 6 Contributor
127 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed June 30, 2014 via mobile

We really liked this hotel. The lobby is adorable, the rooms are nice, and staff great.
The closeness to Mt. Rushmore is perfect. Great little town. Breakfast was standard HIE so nothing to write about there.
It appears to be the nicest place in the town.

Stayed June 2014, traveled with family
Helpful?
Thank JulietteND
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sioux Falls
Level 4 Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed June 29, 2014

As a South Dakotan, one thing I pride myself on is this state's incredible friendliness...but it was a little lacking on this particular visit.
We arrived at this property about 1 pm with a 3pm check in. We were told "Check-In is at 3" with no offer to hold items or try to get us a room early - simply sent away. Because it's a busy time of year, though, we can understand how they may be a bit frazzled.

Upon checking in, we were told the incorrect times for the breakfast hours (which was a nice breakfast, by the way). Then, in the morning, they knocked on our door to clean our room at 8:30 pm, waking us up, even though it was our day to check out and we definitely hadn't checked out. Again, I know it's a busy time of year so they need to get things done....

Finally, when we checked out, nobody asked us how our stay was or engaged us in friendly conversation - just wanted to move us through as quickly as possible.

Even with all that, though, this is a nice hotel with clean well-stocked rooms in a great location. I bet when it isn't so busy their SD friendliness shines through as well!

  • Stayed June 2014, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank RenaeBo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
port
Level 4 Contributor
45 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed June 29, 2014

Typical Holiday Inn, Had all of the amenities advertised. Had to drive to town for most restaurants, but not far. Needed Quarters for the Laundry machines, the front desk had $10.00 rolls - perfect! The best part of the stay was every morning we would open our window blinds and find a deer grazing on the neighbors grass :}

Room Tip: If you want to see the deer, ask for a room on the backside.
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  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank scot b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Hill City

Property: Holiday Inn Express Hotel & Suites Hill City
Address: 12444 Old Hill City Rd, PO Box 555, Hill City, SD 57745-6610
Phone Number:
Location: United States > South Dakota > Hill City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Hill City
#4 Romantic Hotel in Hill City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Hill City 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites in Hill City, SD is centrally located in the heart of the Black Hills, just minutes from Mt. Rushmore and the region's finest family-approved attractions and the Mickelson Trail. The hotel is adjacent to the historic 1880 Train depot and within walking distance of the central business district of historic Hill City with its' quaint shops, outstanding art galleries, great dining and entertainment, and the Black Hills Institute. Hotel features include complimentary breakfast and free local phone calls. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning featuring eggs, sausage, biscuits & gravy, a selection of fruits, juices, cereals, and breads/pastries. We have also created the world's best tasting cinnamon rolls. Visit Hill City, SD and stay smart at the Holiday Inn Express Hotel & Suites. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Hill City
Holiday Inn Express Hill City
Holiday Inn Hill City
Hill City Holiday Inn

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