We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Adequate Accommodations in a convenient location”
Review of Quality Inn

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Quality Inn
Ranked #4 of 12 Hotels in Hill City
Certificate of Excellence
Level 6 Contributor
102 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Adequate Accommodations in a convenient location”
Reviewed July 6, 2014 via mobile

We stayed for the second time in three years at the Quality Inn in Hill City. The hotel location is perfect for accessing the major attractions in the Black Hills. The hotel is pretty basic as far as accommodations go. The pool is small, the rooms have beds, TV, table and chairs, but no microwave or refrigerator, as some Quality Inns have. The continental breakfast was very good and the attendant did a wonderful job keeping all the food stations full. There was a wide variety of choices from hot eggs, meat, biscuits, Danishes, cold cereal, bread and bagels, juice, coffee, make your own waffles, and both skim and 2% milk. The rooms were clean and beds comfortable, but room temp was hard to regulate. The housekeeper turned off the air after cleaning when we were out and we came back to a very warm and stuffy room after being out all day in 90 degree weather. The hotel was booked full this holiday weekend. Despite the full hotel, the noise level was not an issue at all. If we come to the Black Hills again, I would stay here again.

Stayed July 2014
Helpful?
1 Thank Jhjani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KC B, General Manager at Quality Inn, responded to this review, July 7, 2014
Thank you for your review of our property. It is always a pleasure to be able to convey positive feedback to the staff and allow them to know they are being effective on giving our guests the best stay possible. We hope to see you agian in the near future!
Sincerely,
KC B.
Gen Mgr SD040
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

246 reviews from our community

Traveler rating
    94
    121
    24
    4
    3
See reviews for
96
97
9
3
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • German first
  • Italian first
  • Spanish first
  • Swedish first
  • Any
English first
Long Beach, California
Level 6 Contributor
96 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed July 5, 2014

This hotel is located, central to most major attractions, from Custer State Park to Mount Rushmore. The employees are helpful. The beds are comfy,. The breakfast is good and well stocked, and you can eat inside or outside.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Briandlinda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KC B, General Manager at Quality Inn, responded to this review, July 7, 2014
Thank you for taking the time to review our property and for the kind review at that. As you stated we are centrally located for all the best Black Hills area attractions. Our goal is to give every guest the best possible stay in our facility.
We hope you will return again and give another opportunity to exceed your expectations.
Sincerely,
KC B.
Gen Mgr. SD040
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kenosha, Wisconsin, United States
Level 6 Contributor
129 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed July 1, 2014

We are scoring this low because we had asked for a quiet room, and we had one of the noisiest rooms. We were on the first floor, a room down from the lobby & breakfast area. The room was also in the front of the hotel which is in front of a busy street. So, between the street noise and the other patrons getting their breakfast in the morning (the waffle maker beep...omg people please read the directions and flip it when it beeps!!) we really didn't sleep well. The bed was hard too which didn't help. The room was clean. Also, if you want a fridge make sure that you ask for one specifically because not all rooms here have one. Great breakfast, they have bacon, eggs, biscuits & gravy, waffles, cereal, etc. The coffee was good too. The staff are very friendly and helpful. Especially the breakfast area staff. We would probably stay here again if we had a room upstairs and at the back of the hotel.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JenniferK549
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KC B, General Manager at Quality Inn, responded to this review, July 4, 2014
As General Manager of the Quality Inn, first let me extend to you our apologies for a less-than-excellent stay. As it is our goal to give each guest the best service and stay we can in the Black Hills, it concerns me that we were not able to provide for you what you needed. I was able to verify that we were completely booked the night of your stay, which makes it difficult to always accommodate everyone's needs and balance them accordingly. As you can see from other reviews here, most guests like the access of the rooms on the front side of the motel to be able to access their vehicle easily. The draw back is that yes, those rooms are closest to the road. I hope that you will stay again and allow us the opportunity to exceed your expectations by placing you in an amazing, quiet room upstairs and on the backside of the hotel. Those rooms have a stunning view of the Hills, the soothing stream, and the wildlife of the meadow to the back of our property! Please call the property directly and ask for me, and I will see to it that you are well-accommodated and at a discounted rate for having suffered this inconvenience. Again, our sincere apologies and we hope you will take us up on this offer!
Kind Regards,
KC B. GM
SD040
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, IL
Level 3 Contributor
17 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed June 27, 2014 via mobile

Traveled with family of 5, we had the two room suite with 3 queens. Room and hotel was very clean and friendly, breakfast was good as was coffee. Pool with hot tub was clean and fun. Close to all attractions. Price vs value this hotel wins. I'd stay here again for sure.

Stayed June 2014, traveled with family
Helpful?
Thank Boxerfan2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KC B, General Manager at Quality Inn, responded to this review, July 1, 2014
Thank you for choosing the Quality Inn-Hill City for your family vacation this year! As always, it is a pleasure for me to share positive feedback with my staff. It is our goal to provide our guests with the best hotel experience possible. We take great pride in our locally-owned, locally-managed facility, and both our staff and our facility reflect that pride in service. Hill City is the logical choice when visiting the beautiful Black Hills, as it is centrally located and only minutes to all the best attractions...Mt. Rushmore, Crazy Horse, the 1880 Train/Black Hills Railroad Museum, the Black Hills Geological Institute and Custer State Park, just to name a few. again, we thank you and we hope you will stay with us again in the near future and give us the opportunity to "out-shine" this good experience!
KC B.
Gen Mgr.,
SD040
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Deltona, Florida
Level 6 Contributor
116 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed June 23, 2014

I choose to stay at Quality Inn because it was rated high on TripAdvisor and it was a Choice Hotels Gold Hospitality Award winner. My wife and I were very pleased with our stay...clean room, comfortable bed, quiet location on the edge of town and free Wi-Fi. Desk clerk was friendly and gave us a great suggestion on where to pick up a late night pizza. Breakfast was typical for choice hotels...scrambled eggs, bacon, cereal, juice, etc. Staff did a great job keeping food well stocked even though breakfast was crowded. Drawbacks included a small breakfast dinning area and no elevator to help transport bags upstairs. This was a small inconvenience that we can live with. We loved the town of Hill City and would definitely stay at the Quality Inn again.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KC B, General Manager at Quality Inn, responded to this review, June 26, 2014
Thank you for your encouraging review of our property! It is always exciting to relate to the staff that they are doing a great job of making our guests their top priority, and I will be sharing this with both the staff and the owners to that end. Your feedback is vital to making the necessary changes or in keeping the current policies that help us keep our focus on meeting the needs of our guests. Hill City itself is a phenomenal location, as you have stated, for reaching all of the best Black Hills attractions with ease and the entire business community here seeks to accommodate our tourist guests with great service, wonderful restaurants, intriguing art galleries, and awesome attractions such as the 1880 Train and the Black Hills Geological Institute, not to mention being less than 20 minutes from both Mt. Rushmore and Crazy Horse.
Again, thank you for choosing to stay with us, and we hope to see you again in the future and exceeding the good experience of this most recent stay.
Sincerely,
KC B.
Gen. Mgr.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Harker Heights, Texas
Level 3 Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 23, 2014

We were not sure what to expect from a hotel in a small town, but we were pleasantly surprised. We had a large room that was very clean. The indoor pool is nice and my daughters had a great time there. The breakfast was good, but it was very crowded and difficult to find a place to sit. They did offer a good selection on the breakfast bar. The staff were very friendly and helpful.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lyn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KC B, General Manager at Quality Inn, responded to this review, June 26, 2014
We couldn't be more pleased that you choose to stay with us during your family's time in the beautiful Black Hills and visit to Mount Rushmore! Our location is so vitally close to all the main attractions and our goal is to be THE cleanest, most accommodating hotel in the area. We want our guests to leave feeling they are THE most important people we serve...because they are! Thank you for your encouraging us in that regard and I will be sharing your review with our staff and owners to help ensure that your next stay with us exceeds the good experience you have already had!
Safe Travels,
KC B.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sioux Falls, South Dakota
Level 4 Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 19, 2014

We were impressed by the quality of the rooms, by the variety and quality of the breakfast. The property appeared to be well-kept and well-run. The staff was very friendly and accommodating. Excellent place to stay.

Room Tip: First floor room with an outside as well as corridor entrance is a plus.
See more room tips
  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Believer62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KC B, General Manager at Quality Inn, responded to this review, June 26, 2014
Thank you for choosing the Quality Inn-Hill City for your recent stay in the Black Hills! It is always a pleasure to hear that we have achieved the goal of making our guests feel welcomed and provide them with a great experience during their stay with us. Our goal and motto is "Quality Accommodations...Quality Service...Quality Inn-Hill City"!
We hope that you will stay with us again in the future and allow us the opportunity to exceed you expectations once again.
Sincerely,
KC B.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Hill City
0.6 mi away
Comfort Inn & Suites
Comfort Inn & Suites
#2 of 12 in Hill City
97 reviews
0.8 mi away
Best Western Golden Spike Inn & Suites
0.6 mi away
Holiday Inn Express Hotel & Suites Hill City
Show Prices
Show Prices
Show Prices
3.5 mi away
Mountain View Lodge & Cabins
8.1 mi away
Rushmore Express Inn & Family Suites
8.0 mi away
Roosevelt Inn
Roosevelt Inn
#5 of 14 in Keystone
40 reviews
Show Prices
Show Prices
Show Prices

Been to Quality Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Inn

Property: Quality Inn
Address: 616 Main St, Hill City, SD 57745-2001 (Formerly Comfort Inn Hill City)
Phone Number:
Location: United States > South Dakota > Hill City
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Hill City
#4 Family Hotel in Hill City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 55
Official Description (provided by the hotel):
Quality Inn Hill City is located less than 15 mins from both Mt. Rushmore and Crazy Horse National Monuments, in the Heart of the Beautiful Black Hills of South Dakota. We are conveniently located in Hill City with delectable restaurants, lovely art galleries, the 1880 Train, specialty shops, and more within walking distance. We serve the largest hot, fresh breakfast in the area, with eggs, bacon or sausage, biscuits & gravy, fresh waffles, fruit, bagels, Danishes, muffins, donuts, toasts, and more EVERY morning from 6:30 to 9:30 AM. Beautiful scenery and quiet relaxation await you at the Quality Inn Hill City, SD! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Choice Hotels, Hotels.com, Reservation Counter, Orbitz, Booking.com, Priceline, Cancelon, Hotwire, Cheap Tickets and HotelQuickly so you can book your Quality Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn Hill City Hotel Hill City
Hill City Comfort Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing