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“The worst place we have ever stayed”
Review of Deadwood Dick's

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Deadwood Dick's
Ranked #20 of 24 Hotels in Deadwood
Pine Haven, Wyoming
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“The worst place we have ever stayed”
Reviewed February 17, 2013

I would caution anyone considering this hotel to reconsider as it is unsafe and not sure how it could pass a fire marshal's inspection. The old elevator was operational but scary when we arrived but when we went back to the hotel late that night it was not working and when you opened the door to the elevator you saw the empty elevator shaft, making it possible for someone who wasn't paying attention to fall to the bottom. The beds I believe must have come from the antique store in the hotel as they were the most uncomfortable I have ever slept on - we considered leaving at 2 a.m. and driving home instead of suffering an entire night on those horrible mattresses. There were outlets that were uncovered, stains on the bedding, bad smells, poor heating, and no safe escape if there was a fire. You cannot cancel the room once you book it and now we know why - not sure who would voluntarily stay after seeing the conditions of the hotel. The lobby (antique store) was closed when we left the next morning at 9 a.m. so there's no one to talk to about these issues and no way to get a receipt upon checkout. A scary place to stay!

  • Stayed January 2013, traveled with friends
    • Value
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Helpful?
1 Thank MaggieB2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary L, Manager at Deadwood Dick's, responded to this review, April 4, 2013
We are sorry you did not like our building and elevator. The elevator you are speaking of is our passenger elevator and it is part of the historic building and history. Someone had “pryed” the elevator door open making it non-functional. That is why it was open to the bottom. We are unsure of how they were able to do this but it is under investigation. All of our beds have double pillow-top mattresses and should have been very comfortable. The outlets are not exposed as stated and we have very good housekeeping staff. If there was a problem, we should have been notified so that we could take care of it. Since you were here for more than one day, you could have let us know. We can not fix a problem if we do not know about it. Our heating is on a boiler system and it thoroughly heats the building. We have provided fans and space heaters to accommodate the individual needs of our customers. There are fire escapes from each and every room. Our cancellation policy is one night in advance with no refund which we state up front before we take the reservation and the reason is we are not a chain hotel, if we hold the room for you and turn away other guests and then you cancel we are losing business. The normal hours of operation for the hotel check-in desk are 10am to 6pm, however we can be reached by telephone 24-7 and we tell every guest upon check in that and to please call us if they have ANY problems or need anything. We give receipts when guests check in unless you book on-line (which is the case here) and then you get your receipt from Black Hills Central Reservations.
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254 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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English first
Exeter, Nebraska
Level 3 Contributor
18 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 24, 2013

Quaint place. However the broken windows, smells and lack of safety outweigh the experience. We were there late fall and I killed over 100 flies during a one night stay. They know they have a problem that fixing/caulking the old windows would fix because there was fly spray and a fly swatter in the room. We stayed on the top floor and the elevator is the only direct way from the street to the room. In an old building the only way out in case of fire is out the window and down a metal ladder fire escape. Overall I can not recommend this motel at all.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Huskermale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary L, Manager at Deadwood Dick's, responded to this review, April 10, 2013
We are sorry you did not like our hotel. It is true, in the fall the flies and wasps try to obtain warmth and do get into the building, that is why we provide spray and swatters. Our building is safe. The metal ladder you speak of is an historic fire escape (not intended for modern-day use). We have current fire escape routes from every room. There is also a sprinkler system throughout the building which is maintained and checked regularly
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Columbus, Ohio
Level 4 Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed January 3, 2013

Deadwood was our wedding destination. Deadwood Dick's is an awesome place to stay. Shopping in the antique store, eating(and drinking) in the bar/restaurant, and feeling like you have stepped back in time in the guest rooms. We stayed in room 407, which had a great view from the side window looking out over the street and downtown area. From the Overlook at Mt. Moriah Cemetery, you can look down and see the back side of Deadwood Dick's. We are going back again in 2013, and have already booked our stay. We just might see you there!

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Shane W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary L, Manager at Deadwood Dick's, responded to this review, April 4, 2013
We are glad you enjoyed your stay in Deadwood and at our property.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Billings, Montana
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 1, 2013

Rake cold showers. Pro...it woke us right up after a night of partying. Con...who really wants a cold shower?
There is an old time elevator that is small, fun and unique, and a little scary. But if someone doesn't close the doors afed flag #1...prepayment of room required at booking (I can see why...because we would have canceled our next night if possible, but were locked in with no possibility of refund...good move on their part)
Red flag #2...Raid on counter ... Why? Flies in the bathroom. In dead of winter? Yes. I stepped on a dead fly on bathroom floor. And while using toilet, heard and saw three flies buzzing around.
Red flag #3...My husband and I both had to tter using it. Then it won't run. Unfortunately we had forgetful neighboring hotel guests, therefore got some excercise walking up the flights of stairs both nights. Not so fun after a late night and a few drinks.
Old time heater that makes banging noises all night. Small leak in bathroom. Sink slowly drained while brushing teeth.
The bed was comfy...but it is a thick memory form Matress topper on top Of older mattress.
The staff is friendly..we were escorted to our room. And we're a little late checking out which they were nice about.
The rooms were fairly clean.
It's old time atmosphere...but needs some work. I wouldn't recommend staying here unless you want an interesting experience or there are no other rooms available in Deadwood.

  • Stayed December 2012
    • Value
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Helpful?
1 Thank Renee B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Imperial, Nebraska
Level 3 Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 17, 2012

The location is one of the best in Deadwood. We stayed in the King room which was spacious and comfortable. We've stayed in historic hotels in other mountain towns and this is by far the best we have found in terms of comfort and space. The room was clean and spacious. The room is decorated with a historic feel. The parking is more convenient than other locations in Deadwood (and it's free), We did't have time to look at the antique stores in the bulding, but next time, we will make sure we're in town long enough to do some shopping.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RangerMomn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary L, Manager at Deadwood Dick's, responded to this review, April 4, 2013
Thank you for your review. We are glad you liked our hotel and the antique store.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Omaha, Nebraska
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 18, 2012

Friendly staff and great location to Deadwood's main street. Lots of character in this hotel and clean and spacious rooms. The elevator and decor make you feel like you have stepped back in time. Free parking, pet friendly, outside eatery and if you like antiques this is the place. If you only like 5 star hotels then this isn't the place for you but if you want to experience the history of the town and have a unique experience then this is a great place to stay. Truly unique, I haven't stayed anywhere like it. Across the street is the wooden nickel and they had the best chicken fried steak breakfast of anywhere in town, its a must have once. Social club is a must for dinner.

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sheri6813
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary L, Manager at Deadwood Dick's, responded to this review, April 4, 2013
Thank you for your review. It is nice to know we are achieving our goals in serving the customer.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winnipeg, Canada
Level 6 Contributor
100 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed September 10, 2012

This place is over 100 years old and has alot of character. The elevator was added in 1903 and doesn't exactly line up with the floor when entering or exiting. Rooms had a bit of a musty odour but it also exudes nostalgia. There is no air conditioning but the room had a 60 inch flatscreen complete with Direct TV.

The location is the highlight of this hotel and is centrally located to many attractions.

Room Tip: Every room is unique.
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  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Robert O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary L, Manager at Deadwood Dick's, responded to this review, August 31, 2013
Thank you for your review of our hotel. Our elevator has a new motor, brakes and controller board. It now stops on each floor with exact precision. All of our rooms have air-conditioners. I am unsure of why you stated you did not have any. We hope you come again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Deadwood Dick's

Property: Deadwood Dick's
Address: 51 Sherman Street, Deadwood, SD 57732
Phone Number:
Location: United States > South Dakota > Deadwood
Amenities:
Bar / Lounge Casino and Gambling Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites
Hotel Style:
#13 Romantic Hotel in Deadwood
#16 Casino Hotel in Deadwood
Price Range (Based on Average Rates): $
Hotel Class:2 star — Deadwood Dick's 2*
Number of rooms: 13
Official Description (provided by the hotel):
National Historic Landmark Building in Downtown Deadwood converted into a hotel. Spacious comfortable Queen and King rooms or suites with an Old Deadwood feeling decorated in period styles. European style elevator, an original Otis. Saloon and Eatery on premises plus an Antique Mall covering 12000 square feet. The coolest place in Deadwood. ... more   less 
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Also Known As:
Deadwood Dick`s Hotel Deadwood
Dicks Hotel Deadwood
Deadwood Dicks Hotel

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