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Cadillac Jack’s Hotel & Suites
Ranked #10 of 26 Hotels in Deadwood
Certificate of Excellence
Reviewed October 21, 2013

Well year six report..... Cadillac Jacks excellent as always. The rooms are spacious and clean staff in all areas are great. We stayed six nights this year.
Room cleaning on week end was okay but excellent on weekdays. They had a blizzard party which was fun. The lounge provides great service you never have to wait long for a drink. Machines paid did not get a jackpot but won enough to game for nothing. Food seems to have gotten better miss the fried chicken but everything seemed not to bad. You have to pay a historical tax now ours was $9.95 per day but resort fees have been removed you get 2/1 buffet breakfast, two free drinks per day in lounge, free app or dessert in restaurant each nites the comps outweigh the charge. You are able to use new pool and Jacuzzi and outdoor firepit at Springhill suites next door so that was great. Cadillac jacks made our holiday very special thanks

  • Stayed: October 2013, traveled as a couple
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3  Thank luvdisneyland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristi S, General Manager at Cadillac Jack’s Hotel & Suites, responded to this reviewResponded October 22, 2013

It is such a pleasure to host your holiday each year! We appreciate your loyalty and look forward to sharing that special occasion with you as years go by. It was wonderful to read your review today. We also thank you for your feedback regarding the changes you have seen over the years. The new Jacuzzi and Infinity pool in the SpringHill addition are very relaxing, even in blizzard conditions! We look forward to your stay next year!

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341 - 347 of 689 reviews

Reviewed October 20, 2013

This was a large group of friends (45) on 34 Harley motorcycles. They were very friendly and treated us well. We had room 357, we were surprised it was very quiet even though it was conveniently located by the ice machine and elevator. We had meals and drinks by the fire pit in the evening. Great food & drinks & fantastic service!

  • Stayed: September 2013, traveled with friends
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Thank mjrarts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristi S, General Manager at Cadillac Jack’s Hotel & Suites, responded to this reviewResponded October 22, 2013

Thank you for your compliments regarding your recent road trip. I am pleased to hear you enjoyed your stay and enjoyed our superior service and hospitality. It will be our pleasure to welcome you again during your next Harley ride to historic Deadwood.

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Reviewed October 17, 2013

We wrote a review earlier this year about the food at the restaurant at Cadillac Jacks,it was not good!! We just got back from another trip there, and boy were we impressed. They must have gotten a new Chef because this time we never got a bad meal and we ate there several times,the food was very good!! and the choices also were good!! Our KUDO'S to you for the improvement!! Keep it up!!
We love CJ's and go there three or four times a year,the rooms are big,clean and comfortable,and the staff is wonderful,we have our favorites.
We found out that the 4th floor is the pet friendly and smoking floor,next time we will go to a lower floor so we do not hear BARKING Dogs!! They do bark when the owners are downstairs in the casino.

  • Stayed: October 2013, traveled as a couple
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Thank DJ M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristi S, General Manager at Cadillac Jack’s Hotel & Suites, responded to this reviewResponded October 19, 2013

Thank you for your rave review of Cadillac Jack's and the Brown Rock Sports Cafe! I am so pleased that you returned to rediscover our property and enjoyed your visit. To receive your recommendation is so rewarding, I am pleased to hear that our team was able to exceed your expectations. We do have a new Chef and he's just getting started! We certainly hope to have the opportunity to welcome you back again soon.

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Reviewed October 16, 2013

I totally thought this place was amazing! The rooms were priced very reasonable, They were exceptionally clean and up to date. The hospitality was terrific , everyone treated you like you were family. The food was fabulous everything I ordered was mouth watering. The portions were very large for the price.

Room Tip: If your looking for a great quality place, at a great price this it it! Cadillac Jacks is Awesome
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  • Stayed: August 2013, traveled with friends
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2  Thank Maggie4ever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristi S, General Manager at Cadillac Jack’s Hotel & Suites, responded to this reviewResponded October 22, 2013

We are so happy that you had a great stay here with us at Cadillac Jack's, and that you thought our staff was "terrific." We try very hard to make sure each and every guest has the best experience possible! Thank you for taking the time and reviewing us on Trip Advisor. We look forward to seeing you again!

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Reviewed October 16, 2013

I was without power for 6 days during the last snow blizzard! So by the 3rd day without power and water we checked into Cadillac Jacks. They were pet friendly so I could bring my puppy and not leave her at home in the cold! When checking in Jacob was awesome. He got ahold of Kristy and she gave us a awesome deal since we had no power! That was above and beyond.
The rooms were so nice and clean and warm! The housekeeping staff does a very good job, Heather seemed to always be there directing her staff and helping right beside them.
The bar staff was very nice and helpful. They gave us a complimentary drink which we took advantage of, the bar was packed but we received top of the line service. Kat and her crew sure stay busy but still provided us with the best service. I didn't like how both casino's get a complimentary drink coupon for that one bar, seems like they should only allow Cadillac Jack Guests at the Cadillac jacks bar and the Marriott guests at the Marriott bar! But for the number of guests they serve during the "managers hour" they do an outstanding job. I personally had to wait about 5 minutes to get a drink but considering how busy it is in there and how they serve food at the bar as well... 5 minutes is nothing. Those bartenders were working there tails off! Never seen harder workers!
The restaurant has really good food, my husband loved the burgers I personally loved the brownie sundae... Omg to die for!!!
All and all we ended up extending our stay for an additional 2 days and felt right at home (we even had power at home and chose to stay for 2 more nights) We were treated so great by all the staff. We live 25 miles away and we will definitely have to just go stay at Cadillac Jacks for fun rather than because we are out of power.
We will be back!
A special thanks to all the staff you are the reason we will be back. Thanks for making such an aweful time into such a vacation!
Stay here, you won't be disappointed

  • Stayed: October 2013
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1  Thank June C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristi S, General Manager at Cadillac Jack’s Hotel & Suites, responded to this reviewResponded October 22, 2013

Thank you so much for choosing to stay with us! It is our pleasure to be your home-away-from-home in a time of need, and we hope to welcome you and your puppy back soon! We're constantly collecting feedback from our guests to make improvements around the hotel and will be sure to keep your comments in mind regarding the busy times at the bar. There were a large number of local residents and neighboring hotels that were without power, so we were definitely servicing an extra number of customers during Storm Atlas. Thank you again for your overwhelming praise of our staff. I cannot thank them enough for their remarkable efforts in pulling together during the blizzard. It was truly a team effort in making sure every guest - here on purpose or snowed in - had a great stay. We look forward to your next stay when it's "just for fun".

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Reviewed October 14, 2013

This is a nice hotel part of Choice Hotels. Remodeled fairly recently with large clean rooms, mini fridge, flat screen tv. Rates are reasonable during winter months Oct-Mar. but pricey during the summer especially Friday and Saturdays and week of Sturgis Rally. They now have a Spring Hill hotel by Marriot attached to the Cadillac Jack Hotel. This is very confusing. The Marriot half is more expensive. They have a new pool area but people staying in the old Cadillac Jacks side can use it. There is no free breakfast only a 2 for 1 deal at a breakfast buffet in the casino. It is only fair and the Four Aces has a better deal if you are a senior with a players card. Deadwood is 12 miles from Sturgis, 40 miles from Mt Rushmore and 60 miles from Custer State park. They have GREAT tours leaving from Downtown about 4 blocks away. They tell you about the incredible history of Deadwood and take you to the cemetery where Wild Bill Hickock and Calamity Jane are buried. Don't miss it.

Stayed: August 2013, traveled as a couple
1  Thank Rex G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristi S, General Manager at Cadillac Jack’s Hotel & Suites, responded to this reviewResponded October 16, 2013

Thank you for taking the time to write a review regarding your recent visit. We are happy to hear you enjoyed our newly restyled guest rooms. I hope you got a chance to visit our recently expanded sports bar as well. I apologize if the addition of the Marriott property has confused things a bit. Through guest feedback, we discovered that there were many traveling families that wanted to experience all the wonderful things about Deadwood and the surrounding area that you mentioned, without the casino. The SpringHill Suites provides exactly that. The prices are set differently, as all the rooms are suites in the Marriott, whereas there are standard rooms and Jacuzzi suites available at the Choice property. If you prefer to be closer to the casino action, but still enjoy a late swim, we hope you'll find what you need at Cadillac Jack's. Please come visit us again soon!

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Reviewed October 14, 2013

We were on a tour of SD and stayed in Deadwood 2 nights. We upgraded our room to the Elliott Ness Suite and were not disappointed. It was a real treat since we had been on the road for about 2 weeks. The check in was a long process but it was only that so many people arrived at the same time and they only had one person on the desk. She, however, was unflappable and just great. Casino staff were also great and helpful. Restaurant staff, not so much but we ate elsewhere most of the time. The town is a fun place for a couple of days relaxation. There is a guest laundry for travelers which we really appreciated. We would definitely go back.

  • Stayed: September 2013, traveled as a couple
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Thank Lois908
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cadillac Jack’s Hotel & Suites

Address: 360 Main St, Deadwood, SD 57732-1236
Location: United States > South Dakota > Deadwood
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Deadwood
#7 Family Hotel in Deadwood
#8 Casino Hotel in Deadwood
#9 Romantic Hotel in Deadwood
Price Range: $57 - $436 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cadillac Jack’s Hotel & Suites 3*
Number of rooms: 103
Official Description (provided by the hotel):
Gaming is only the beginning at Cadillac Jack's! Book a room at Cadillac Jack's Hotel & Suites, then hit it big on a gaming floor that houses hundreds of state-of-the-art slot machines, plus many exciting live table games. You're also invited to enjoy a drink and a meal at Brown Rock Sports Cafe, our on-site full-service restaurant and bar. ... more   less 
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Also Known As:
Americinn Hotel & Suites Deadwood At Cadillac Jack`s Gaming Deadwood
Americinn Hotel And Suites Deadwood At Cadillac Jack`s Gaming Resort
Americinn Hotel Deadwood
Deadwood Americinn Hotel

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