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“Great Stay! Fantastic property” 5 of 5 bubbles
Review of Cadillac Jack’s Hotel & Suites

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Cadillac Jack’s Hotel & Suites
Ranked #10 of 24 Hotels in Deadwood
Certificate of Excellence
Sioux Falls, South Dakota
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Stay! Fantastic property”
5 of 5 bubbles Reviewed November 13, 2012

Everyone on staff is very friendly and nice- always smiling! We enjoyed playing the new Aladdin game and the game of Life! The hotel rooms are fantastic! Very large and clean. Bed is so comfortable! We had a great weekend away and look forward to coming back soon!

  • Stayed November 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Angie510
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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644 reviews from our community

Traveler rating
    337
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    83
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136
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (136)
Date | Rating
  • English first
  • German first
  • Swedish first
  • Any
English first
Greater Hobart, Australia
Level Contributor
52 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed November 13, 2012

Rooms are large and clean, some have conjoining rooms to cater for larger groups. Has wifi in rooms as well as an office type room with a computer in case you don't have your own, also each floor has it's own laundry facility. The staff are friendly and helpful. The ground floor is a casino, a bar and also a restaurant which has an extensive menu with great food.

  • Stayed October 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jhaynes55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deborah R, Manager at Cadillac Jack’s Hotel & Suites, responded to this review, November 30, 2012
Dear JHaynes,

Thank you for taking the time to leave a review on Tripadvisor regarding your recent stay at our hotel.

We appreciate your compliments and hope you enjoyed yourself while here in the states.
We hope you will come back and see us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Longmont, Colorado
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed November 8, 2012

This was our first time to Deadwood, South Dakota. We just picked Cadillac Jack's from their web page. What a beautiful place!! We had a wonderful time there. The parking really needs to be worked on, but the hotel is a wonderful experience. You will enjoy your time there!!

Room Tip: Room against the mountain as perfect!
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Sharon K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deborah R, Manager at Cadillac Jack’s Hotel & Suites, responded to this review, November 14, 2012
Sharon,

We are so glad you picked Cadillac Jack's for your stay. Thank you for the great review and we are so glad you enjoyed your time here in Deadwood. Yes, parking is a challenge in a historic town however that is why we offer complimentary Valet to our guests. That way you don't have to bother and our staff takes care of it for you. Have a great Holiday season and we hope you will return for another visit soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Podgorica, Montenegro
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed November 6, 2012

Stay at this resort was a wounderful experience. Friendly staff, clean confirdable rooms and great food. Location is pefect in the historic districkt of downtown. Lots to see and do. 5 star experience, will be back soon. Thank you for a wounderfull stay!!!

  • Stayed November 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Haluk B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deborah R, Manager at Cadillac Jack’s Hotel & Suites, responded to this review, November 14, 2012
Dear Ljuca T,

Wow, you came all the way from Montenegro? That's amazing and we sure appreciate you choosing Cadillac Jack's to stay with while here in the states. Thank you for the great comments on our rooms, staff and restaurant. We look forward to your next visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed November 5, 2012

Our 5th year staying at Cadillac Jacks. We love the size of the rooms and the cost was great $69 per night for a king suite plus had a casino discount for 10%.
The hotel and casino(machine to loud) are great. You are always able to get comp drinks when gaming and with staff on the floor like Katt it's a lot of fun.Parking was a bit of a problem with construction crews and then poker tourneys at night, but once the new parkade is up it should be better. Heard no noise at all from the construction the hotel is very quite (concrete construction). The restaurant left lots to be desired as usuall since it became a sports bar.First night ordered chicken burger because it had lemon aoilli when it came out the burger was dry.Cook was up front wait staff asked him if there was any aolli he just shrugged it off said nope were out.Then he proceeded to go to the front desk and four staff were talking about football had two bites and I was so peaved that talking at entrance was more important than informing your guests you were out of something I would have changed my order.Went to talk to manager next am but she wasnt in till 10 and I never conected with her after that. Had small pizza one night perfect for two if youre not that hungry.Had fried chicken dinner another night garlic toast and green beans were cold(to bad because really nice beans) but the potatoes and chicken were very good.. would have asked wait staff to get it heated but she never checked on us.Please bring back the old restaurant concept it was so much better nice breakfast steak and lobster $19.99. Cant wait till next September ....

  • Stayed October 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank luvdisneyland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deborah R, Manager at Cadillac Jack’s Hotel & Suites, responded to this review, November 14, 2012
Dear luvdisneyland,

Thank you for staying with us year after year. I am so glad you are getting the kind of service that makes you want to return. That is our number one goal here among our team. We have a new menu coming out for our restaurant which I think you might be very pleased with. We will still offer some of our more popular bar type foods in a limited menu in our sports bar, but the restaurant will have some top quality dishes we are all very excited about. We appreciate your feedback on your experience and we are ensuring all departments know where they are doing well and where they need to improve. We appreciate your taking the time to give us a review and for your repeat business year after year. Have a wonderful holiday season!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mobridge, South Dakota, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed November 4, 2012

Cadillac Jacks is the only place to stay in Deadwood. We used a suite and between the Jacuzzi tub, amazing King bed, and the living room it was money well spent! In addition to the great room there was the excellent staff. They did every thing with class and 5 star hospitality! Last the casino. Best Blackjack pit in town! Best Poker in town! Best Casino in Deadwood. We will be using Cadillac Jack's every time we are Deadwood!

Room Tip: We stayed in the Pretty Boy Floyd Suite. It was Amazing!
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Aaron S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deborah R, Manager at Cadillac Jack’s Hotel & Suites, responded to this review, November 7, 2012
Aaron,

Thank you for the great review. The new Black Jack Pit is pretty amazing isn't it. So glad we were able to make your stay a great one. Pretty Boy Floyd is one of our more popular Suites. Hope you had an opportunity to use the fireplace and jacuzzi.

We look forward to your next stay. Happy Holidays from Cadillac Jack's!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burbank, California, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 30, 2012

A classy yet fun and relaxed-atmosphere hotel/casino, great for gaming, food and entertainment in historic Deadwood, any night of the week. The staff is world-class, very friendly and accommodating. The rooms are cozy and clean. A great overall value. I highly recommend this hotel. They recently added a really cool sports bar next to the restaurant too. If you're visiting Deadwood, I highly recommend Cadillac Jacks.

  • Stayed July 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Louis D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deborah R, Manager at Cadillac Jack’s Hotel & Suites, responded to this review, November 7, 2012
Louis,

Wow! World Class Service is amazing praise and our staff is thrilled. Thank you for staying and playing with us here at Cadillac Jack's. We look forward to your next trip to Deadwood in hopes we exceed your expectations and give you OUT OF THIS WORLD service!

Have a great Holiday Season!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cadillac Jack’s Hotel & Suites

Property: Cadillac Jack’s Hotel & Suites
Address: 360 Main St, Deadwood, SD 57732-1236
Location: United States > South Dakota > Deadwood
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Deadwood
#6 Casino Hotel in Deadwood
#8 Family Hotel in Deadwood
#9 Romantic Hotel in Deadwood
Price Range (Based on Average Rates): $
Hotel Class:3 star — Cadillac Jack’s Hotel & Suites 3*
Number of rooms: 103
Official Description (provided by the hotel):
Gaming is only the beginning at Cadillac Jack's! Book a room at Cadillac Jack's Hotel & Suites, then hit it big on a gaming floor that houses hundreds of state-of-the-art slot machines, plus many exciting live table games. You're also invited to enjoy a drink and a meal at Brown Rock Sports Cafe, our on-site full-service restaurant and bar. ... more   less 
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Also Known As:
Americinn Hotel & Suites Deadwood At Cadillac Jack`s Gaming Deadwood
Americinn Hotel And Suites Deadwood At Cadillac Jack`s Gaming Resort
Americinn Hotel Deadwood
Deadwood Americinn Hotel

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