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Deadwood Mountain Grand Hotel, a Holiday Inn Resort
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Reviews (518)
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All reviewsevent centerdoor manhotel elevatoryour luggageparking garagehotel restaurantloved this hotelhistoric buildingvalet serviceclose to downtownblack hillsmain stpool and hot tubnice roomrapid cityoff seasonroad trip
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480 - 485 of 518 reviews
Reviewed July 6, 2012

Great stay in harmony suite. Comfy beds great patio. Restaurant was good and service throughout was great! If i could change anything it would be that Shower head needs more water pressure and they need to keep the cafe open more hours or keep vending machines full. Would be nice if they provided a couple of bottles of water each day since no breakfast. No irons in room and no where to put open suitcases which was odd. Great room at a neat location.

Stayed: June 2012, traveled as a couple
Thank rx7suzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 2, 2012

Just returned from a 3 night stay at this brand new hotel. We were very impressed with the friendliness of the staff. Every single person was more than willing to do whatever necessary to ensure our stay was pleasant. All the amenities are more than adequate. The towels are thick and soft. Our room was clean and beautifully appointed. We had a balcony and it was a worthwhile extra. The casino was clean and smoke free...much appreciated. We were amazed to see the handicap lifts for the pool and hot tub. What a thoughtful addition! However, we were dismayed to see children playing on them! The pool was rather chilly in the early morning, however it was warm in the evening. Everything in Deadwood was in walking distance, which we took advantage of. Our only minor complaint was the restaurant. The food was too "fancy" for everyday and the service was so attentive to be almost intrusive. An alternate cafe would be a great addition, especially one with extended hours. We would highly recommend this hotel to anyone headed to Deadwood!

Room Tip: We enjoyed the balcony
  • Stayed: June 2012, traveled as a couple
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Thank carhol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 7, 2012

I am thrilled that you enjoyed your stay with us - sounds like a good time was had by all. Thank you for your re-assuring comments and feedback. I will be sure to share with our staff so they will also know they are doing great things when it comes to meeting our guest's expectations! Hope to see you back soon.

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Reviewed July 2, 2012

This historic site is the 1906 "Homestake Mine Slime Plant," where gold was refined. It's one of Deadwood's newest hotels, with a casino and show/concert hall. It has a great location for walking around historic Deadwood. Its rooms are elegant rooms for a good price. And its restaurant has excellent serving staff, and the food is great and very reasonably priced.

  • Stayed: June 2012, traveled as a couple
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1  Thank David L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 1, 2012

From beginning to end, this was a grew experience. The woman who opened the good escorted us up to the hotel lobby, including helping us store our luggage until our room was ready since ewe had arrived early -- she then greeted us each time she saw us. Generally, every staff person we met was friendly and helpful, with one exception in the restaurant, where we put the 10-minute rule into effect and left when no server appeared. We had a 3rd floor king room overlooking Deadwood, which was lovely. Having a porch to relax on was such a bonus so that we could enjoy the view high above the town. The amenities were high-end, but it would have been better for the housekeeping staff to replenish them each day. I do recommend that they find a place to put a fitness center. But it is a lovely hotel where you feel comfortable and pampered.

  • Stayed: June 2012, traveled as a couple
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Thank LoveMyTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 25, 2012

We just returned from a 4 night stay at DMG {Deadwood Mountain Grand.} The hotel is beautiful, new, clean and still smells brand new. I felt like we were the first ones to stay here. Everyone was super nice. One of the front desk girls switched our rooms to a Main Street view, and she was happy to do it. The beds are super comfortable, and I loved the toiletries in the bathroom. The hotel entrance is through the casino, but in the back by itself, we loved this because it felt separate from the casino. There was always a doorman at the front door to casino to let you in. Everyone was super friendly and nice. The location is at the top of everything. We ate the 25 cent happy hour wings, they are huge and delicious. You can get them at the bar. Wish we got them every night. We didn't eat in the hotel other than that, but I do suggest Lee St. Station for breakfast, hands down best breakfast we had.
All in all a perfect stay at Deadwood Mt. Grand, can't wait to stay again.

Room Tip: Ask for a Main Street view.
  • Stayed: June 2012, traveled with friends
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Thank AshandJer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 1, 2012

Thank you very much for your kind comments. It is so nice to hear we have lived up to your expectations. We look forward to welcoming you back soon!

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