The owner/management needs to find a more isolated day job far far away from all people because he knows nothing about treating or keeping customers. I paid for a weekly rental and due to a winter storm we lost power for 5 of the 7 paid days. When I went in to discuss staying another week (because I wanted to stay longterm regardless of the outage) but to discuss a discount on the lost days, I got yelled at and got into a heated discussion over it because the manager would not see my point of view or listen to me at all and even charged me for days I didn't stay plus tax. I'm still reeling from this experience so PLEASE do yourself a favor and stay far away from this place. Even if the rate seems reasonable you'll get screwed.
- Official Description (provided by the hotel):
- The Black Hills Inn & Suites is a motel located in Deadwood, SD. For easy access to Downtown Deadwood, Casinos, Fine Dining and Historical Sites, the Deadwood Trolley offers service. The Black Hills Inn & Suites offers a Free Continental Breakfast, Complimentary WiFi with Internet access, a heated Indoor Swimming Pool and Hot Tub and a computer for Guest use. The Black Hills Inn & Suites offers clean, quiet rooms. ... more less
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- Also Known As:
- Black Hills Hotel Deadwood
- Black Hills Inn And Suites