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“Great place to stay”
Review of Super 8 Brookings

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Super 8 Brookings
Ranked #2 of 9 Hotels in Brookings
Certificate of Excellence
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584 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (28)
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Iowa
Level 3 Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed January 23, 2013

When I stay at Super 8, I am generally looking for inexpensive overnight lodging. I don't expect frills, and I rarely get them. I end up with what is hopefully a clean, fairly comfortable room.
Super 8 Brookings exceeded my expectations. Room was clean and comfortable, recently updated with new furniture and bathroom fixtures. Breakfast was better than most. Location was good, staff was friendly. Super 8 prices with higher level comfort and amenities. I will be staying there again when I go that way!

  • Stayed October 2012, traveled with friends
    • Value
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Helpful?
Thank ljkdhall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
minnesota
Level 3 Contributor
8 reviews
Reviewed January 23, 2013

Our son went to college at SDSU, and every time we went to visit we stayed here. You can't beat the price! Always friendly service, very nice rooms, great breakfast, etc. we never had a complaint! Highly recommend!

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank giddyforjamaica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed December 18, 2012

My overall satisfaction was quite low regarding my stay. I understand the importance of customer feedback for training and production purposes. I was extremely disappointed that my room was not cleaned after my first night at this location. I came back to a room that had dirty towels, garbage cans full as well as messed up bedding and no vacuuming done. I called the front desk to ask why this was not done and was told that "i must have left a sign for no service on my door", which was not the case, it turns out the housekeeper assigned to my room is new and from another country and assumed that since no one answered that no service was required. It took quite a long time for the manager to contact me to apologize. I had checked a few times to see if she had received my message before hearing back. I know I wasn't the only one in the group of us that this happened to. I was disappointed as well that my bill was reduced by only $10, seemed kind of like a cheap offering, however I wasn't going to argue about it. I was with approximately 15 other families with rooms that weekend for an event in town, turned out we got snowed in and the staff was very accomodating regarding holding rooms to see if we could travel out or not. Based on our experience and comfort level, i.e. minimal and cheap offerings for breakfast as well as the prior mentioned items, we have cancelled our large group from another Super 8 that we had reserved rooms in and switched to another location. This location is in Marshall, Minnesota. We received feedback from another group that this was not a location worth spending our money as well. We travel often and share our experiences with a large group of parents that end up in many of the same locations. Overall, this was less than satisfactory. Too many of this brand name hotels are run down with little effort in cleaning them up.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debra57006, General Manager at Super 8 Brookings, responded to this review, December 20, 2012
Thank you for taking the time to share your experience with us. Again, I want to apologize that you were disappointed with your stay. We pride ourselves on offering clean, comfortable rooms where everything works, as well as friendly service for all our guests. It is important to us that our guests leave with a sense of value from their stay. We are so sorry that was not the case for you. This hotel has earned and maintained the prestigious Pride of the Super 8 Status for the 4th year in a row. This status is obtained through a lot of hard work, paying close attention to details in cleanliness and customer service. We have a very beautiful Super 8 but that being said, as with anyone, mistakes do happen as with what happened with you. For the most part, our hotel staff and its guests that weekend had a very positve experience through difficult circumstances at best with the ongoing blizzard, shortage of staff, and room shortages. Thank you for sharing your comments I do apologize and invite you to stay with us if you should be in the area give us the opportunity to redeem our selves.
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Additional Information about Super 8 Brookings

Property: Super 8 Brookings
Address: 3034 Lefevre Dr, Brookings, SD 57006-4700
Phone Number:
Location: United States > South Dakota > Brookings
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 9 Hotels in Brookings
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Brookings 2*
Number of rooms: 65
Official Description (provided by the hotel):
The Brookings Super 8 welcomes you to the home of South Dakota's largest university, SDSU. Situated within minutes of the university, we are conveniently located at the intersection of Interstate 29 (Exit 132) and US Highway 14. Be close to the action with the Larson Ice Arena & Swiftel Center right across the street. The SDSU campus & Frost Arena, Fishback Soccer Fields, Brookings Aquatic Center, McCrory Gardens, and University Plains Go Kart Speedway, are only a couple of minutes away. We are a short 45 minute drive from the Sioux Falls Regional Airport, Laura Ingalls Wilder Homestead & Pageant, and Terry Redlin Art Center and just 25 minutes from the Royal River Casino. Plus, some of the best pheasant hunting can be found in this area. We are pet friendly. One of the best, Brookings Super 8 works hard to provide our guests exceptional customer service with clean, convenient, quality accommodations at an affordable price. For our guests, we offer 24 hour Guest Service (interior corridors), free continental breakfast, beautiful indoor pool & jacuzzi, large vehicle parking, HD flatscreen TVs with free HBO, business center, free wireless high speed internet, guest laundry, in room hair dryers & coffee makers. Restaurants & convenience stores within walking distance. Treat yourself to one of our jacuzzi suites or if you are a business traveler, our business king rooms feature a king size bed with a large desk with plenty of workspace and ergonomic office chair, recliner & micro/fridge. Our standard single rooms feature a King size bed & recliner, and the double rooms have two Queen beds, all rooms have a micro/fridge. We also have a small meeting room perfect for a party or small meeting or family gathering. We are a proud member of the Wyndham Hotels group where you earn Wyndham rewards points with every stay. We look forward to serving you and we'll see you along the way. Restaurants will be: Qdobas, Papa Johns, Bravos Fine Dining, Pizza Ranch,Perkins, Arbys,McDonalds, Pizza Hut, Burger King, Cubby's Sports Bar & Grill King's Wok, Guadalahara's - Authentic Chinese Applebees & Whiskey Creek Fire Grill - Family Dining (walking distance). ... more   less 
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Also Known As:
Super 8 Brookings Hotel Brookings
Super Eight Brookings
Brookings Super Eight
Brookings Super 8

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