I couldn't wait to review this place. We stayed here last night (December 1, 2012). I am an avid trip advisor checker. Before every trip we make, I check here for the hotel to book and where to eat. We stayed here based on the positive reviews and we agree. Although a bit out of the way if your intentions are for Sioux Falls, it's worth the few miles to drive. We stayed as a family with children and a dog. Yes they are pet friendly but charge a 15.00 plus tax pet fee.
Two days before our arrival, I got a call from the hotel stating they saw we had children and were calling to let us know a heater went out in the pool and the temp was around 72 degrees and wanted us to know that. I thought that was, in itself, the best and most thoughtful thing a hotel had ever done. I had asked if that meant the pool would be closed. The lady said, "no but we just wanted you to know so there weren't any suprizes upon arrival" and if I "had small children it may be really cold for them". We were blown away by the thoughtfulness of the call and didn't even think about cancelling.
Upon arrival, the front desk lady was super friendly and made me feel right at home. She explained in detail that the little folder I got contained two keys, 4 waterpark wristbands, and the code for free wireless internet. And told us exactly how to get to our third floor room. She also gave us the hours of the waterpark. All this without us asking.
The room was very clean and modern. Flat screen tv with directv was a bonus. The beds were by far the most comfortable hotel beds we ever stayed in. Each queen bed came with 4 pillows (with pillow cases that were embroidered on the side either "firm" or "soft"). I slept like a baby. There was a fridge and a microwave in our room as well.
The waterpark was fun. The slide was even fun for my husband and I. The slide empties out into the pool with a basketball hoop so they alternate waterslide and free pool time. So half the time the kids get to go down the slide and half the time the slide is closed and it's free pool play. The idea works great because the kids never get bored since it's always changing. The kiddie waterpark was separate and was the part that was cold "broke". It was quite chilly but didn't stop any kiddo from going in it. The only thing we didn't like was that the hot tub specifically stated "no one allowed under 12" and the thing was packed with small children splashing and stepping on us adults. The waterpark lifeguard was allowing it and I assume it was because the baby park was so cold (broke) so it gave the really little ones a place to play. The lifeguard came over several times and told the little guys they could be in there only if they sat down on the edge but as soon as he turned his back those little buggers were jumping and splashing again. I blame the negligent parents for this and not the lifeguard because his job was busy for sure! There were so many kiddos! And he was constantly pulling kids out of the water or helping them get tubes for the slide. I felt sorry for him. Lets just say there were many parents drinking beer and not watching their children very closely. At one point a drunk "parent" yelled "that's my boy" when the 4-6 year old was being scolded by the lifeguard for climbing on the outside top of the waterslide. The rowdy party may not have even been guests since they had a top locking pool door tied open by a towel and were exiting/entering from there out of sight from the lifeguard/cameras.
Now for the best part... The FREE breakfast. Continental breakfasts are unfortunately dying out in the hotel world. I believe the best part of a hotel stay is when you get a hearty free hotel breakfast. It says a lot about a hotel. This was the best breakfast we had from a hotel ever. They had 3 different milks, toast, english muffins, muffins, bagels, scrambled eggs, biscuits n gravy, sausage, pancakes, warm cinnamon buns, fresh fruit, cereals, oatmeal, a juice bar, and a coffee station with diferent coffees and add-ins. AND that's the stuff I could remember. It was awesome!
We will stay here again if ever in the area.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Express & Suites Convention Center, Brandon. Built for business, we are convenient to Crimson Fire, Xcel, the wind energy companies, the Corson Business Park and many other Brandon and Sioux Falls corporations. Start each day with our hot, complimentary breakfast and decadent cinnamon rolls. Guests have full access to our on-site business and fitness centers, and a large gym nearby. Our amazingly fast and free Internet access and great work desks make it easy to finish any work projects, leaving plenty of time to enjoy our complimentary guest reception on Tuesdays, Wednesdays, and Thursdays. Everyone loves our indoor water park with a 210' raft water slide (all riders must be at least 48'' tall), spa, and a play structure with a 200 gallon dumping bucket. Please note that while the water park is open every day, the big slide is open only weekends until May 25th. Starting Friday, May 25th, the slide is open daily for the summer. Our beautiful conference center hosts weddings, meetings, and training sessions for up to 350, with affordable and flexible catering options. We are five miles east of Sioux Falls on Interstate 90, and ten minutes from the airport. Scenic Falls Park, Sioux Falls' namesake, is just ten minutes away. We have great packages with pizza or trips to Grand Falls Casino, which is just ten miles from the hotel. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Hotel Express And Suites Sioux Falls - Brandon
- Holiday Inn Brandon
- Brandon Holiday Inn