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“Clean and close to airport”

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Clarion Inn Columbia-Airport
Ranked #7 of 11 Hotels in West Columbia
Leander, Texas
Level Contributor
157 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Clean and close to airport”
Reviewed April 11, 2014

Clean with accomodating staff. The room was adequate for a very short night with an early wake up. A shuttle to the airport is provided but one needs to assure it will operate at the time required to make your flight check in. Clock radio did not work in the alarm mode and glad a personal travel alarm was brought.

Room Tip: AAA, AARP rates are offered
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  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank prof747
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clarion358, Director of Sales at Clarion Inn Columbia-Airport, responded to this review, July 9, 2014
We greatly appreciate you taking the time to complete a review of your stay with us at the Clarion Inn. I apologize for any inconvenience you may have experienced with the shuttle service. The van normally runs every thirty minutes to and from the airport. Occasionally, heavy traffic or a delay during drop of or pick up may delay the driver. Thank you for choosing the Clarion Inn and we are looking forward to seeing you in the future!
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92 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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English first
Kansas
Level Contributor
331 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 201 helpful votes
Reviewed March 9, 2014

I'm currently staying here and wish I could have half my money back and go someplace else. Extremely overpriced for a dump. The shuttle finally arrived to pick me up from the airport and the driver said he did not lift luggage. What? A shuttle driver who does not help with the luggage? Guess this helps explain why it took the shuttle such a long time to arrive, he probably refuses to drive also.

This place is not located close to anything, and is really nasty. Priceline is usually right on target but they really dropped the ball on this. No way is it even 2 star. 1 star would be a stretch. Keep on looking...don't book here.

  • Stayed March 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
4 Thank MLMRocksTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clarion358, Director of Sales at Clarion Inn Columbia-Airport, responded to this review, July 9, 2014
Thank you for taking the time to complete a review about your stay at the Clarion Inn. I apologize that your stay with us fell below your expectations. The Clarion Inn proudly employs veterans and does not discriminate against disability, race, gender, etc. We apologize if the van drivers reluctance to lift the luggage was taken as a discourtesy. He was wounded serving our country during war and days in which he experiences pain and inflammation result in the inability to lift heavy objects. Within a one mile radius of the hotel there are many businesses for shopping and food: On site restaurant, Applebees, Ruby Tuesdays, Waffle House, Chick Fil A, Zaxbys, Hardees, Popeyes, Sonic, Subway, Moes, Hobby Lobby, Wal-mart, Pet Supply, Lowes, Shoe Carnival, Bi-Lo, etc etc. Again, we apologize for any inconvenience you may have experienced during your stay.
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Newport, North Carolina
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed March 1, 2014

The Clarion Inn had nice complex, and laid out logically. The lobby was clean and quiet and and a large breakfast area and bar. The room was clean and comfortable with a easy chair and footstool, big bed with plenty of pillows and a large area to the back to store clothes. The room was cleaned daily and they always left fresh bathroom supplies and linens. In my 7 day stay I never had a problem with the other residents making too much noise. It is slightly confusing to find, I ended up driving through the parking lot of a trucking company to get to it, but then again it was 2 in the morning and I had been driving for 8 hours, in the daylight its not as difficult. It is located right down the street from a Wal-Mart and lots of places to eat. The breakfast was more than adequate with real plates and bowls, and a hostess that cleans up after you, the free breakfast is the standard cereal, bagels, yogurt etc etc. for and extra $3.95 you can upgrade to a hot breakfast which I didn't try. The only ding I'll give it was the Wi-Fi was slow-YouTube was running at a maximum of 240 and NetFlix was out of the question. And there was a fitness center but the equipment needs some serious updating. Overall for business travelers it is wonderful, and if you are vacationing in the area I recommend it as well.

  • Stayed February 2014, traveled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
2 Thank Josh B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clarion358, Director of Sales at Clarion Inn Columbia-Airport, responded to this review, July 9, 2014
Thank you for taking the time to complete a review on your stay with us at the Clarion Inn. We greatly appreciate you as a guest and we look forward to seeing you in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Augusta, Georgia
Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed February 14, 2014

I stayed here for Valentine's Day in February of 2014. The lobby was nice decorated and the front desk was helpful and friendly. Our room was very clean. The traffic in the parking lot was a bit too busy for our taste. The hotel has a restaurant that serves mostly sandwiches for dinner. Very reasonable priced but not very upscale at all. The breakfast is great. Bed linens are clean and the room décor is modern. Very conveniently located 5 minutes from major highways in both directions. The room had no microwave but it did have a nice sized fridge and a small coffee maker, hair dryer and mirrors. Very close to the airport in Columbia, SC with a complimentary shuttle that runs every 30 minutes. Wi-Fi works smoothly. TV is not a flat screen but the channel choices are adequate. Laundry and detergent available for a nominal fee. They do provide a continental breakfast for free. If you are a choice privileges customer you can upgrade to hot breakfast for only 3.99 if not you pay 5.99 which is still a great deal. There is a pool but it does not open until April. If you have a pet, the fee is $45. I would stay here again.

Room Tip: I would ask for a room on the top floor to hear less of the parking lot noise when people pull in an...
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LoveValue-Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clarion358, Director of Sales at Clarion Inn Columbia-Airport, responded to this review, July 9, 2014
We appreciate the time you have taken out of your personal schedule to submit a review of your stay. We value you as a guest and hope to see you again during your next trip to Columbia, SC!
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Toronto, ON Canada
Level Contributor
130 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
Reviewed January 9, 2014

This hotel must be around for more than 15 years and its facilities and decor do reflect its age. It still uses the old architectural concept of rooms in the middle with exterior corridors around it (not the best for winter travelers). The HVAC system is old but doing its job (with grunting noise). The TV's have been upgraded to LED technology, but they still sit inside old fashioned, huge TV closets. You will need coupons (from the front desk) before admitting to the breakfast area, and will pay extra $4 per head if you want hot items (eggs, bacon, sausages). One suggestion is that the management should re-assign the staff taking coupons at the entrance to provide better food services instead. This Clarion Inn is located off the main road and I doubt it any outside people will walk in and "steal" its breakfast food. What waste the time of a staff at the door, while he/she could improve customer satisfaction in the dining room? That's said, it is still a decent motel with the price that it charges. It is even better if you can book any one of the six "suites" that are actually two standard room joining together .... with an extra $10 cost only that can sleep six.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Snowbird888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clarion358, Director of Sales at Clarion Inn Columbia-Airport, responded to this review, July 9, 2014
Thank you for the feedback on your stay with us at the Clarion Inn. We are in the process of updating all rooms with new carpeting and decor. I have submitted your recommendation to the General Manager of the property for the evaluation. In the past we have found that the breakfast coupon system is the easiest way for our staff to track which reservations have a complimentary breakfast and which reservations do not have breakfast with a negotiated group rate. I apologize for any frustration this may have caused during your stay but I'm very happy that you were pleased. Thank you for choosing the Clarion Inn and we hope to see you again soon!
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Augusta, Georgia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 27, 2013

I end up leaving early. First the rug had wet spots on them, white powder residue on floor. i seen one bug that i thought was dead and end up seen more. one of the bed had stains red stains on the yellow cover and hair and a brown stain on the white cover.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 1Vonne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clarion358, Director of Sales at Clarion Inn Columbia-Airport, responded to this review, July 9, 2014
We greatly appreciate you taking the time to share your experience at our property. I would like to apologize that your experience did not exceed your expectations. With the information you provided we will be able to address the staff and ensure that the quality and service we provide will not have a negative effect on any guests stays in the future. We hope to have you back to the property for a future stay!
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Shallotte, North Carolina
Level Contributor
85 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed November 16, 2013 via mobile

My family stayed here for the weekend. It is an older "motel", having all rooms opening directly to outside, whether exterior or courtyard facing. It seemed clean, despite the fact our sink was loose, the bathroom door was loose, the toilet paper holder was loose --- I was seriously afraid something would fall off in my hand.
We did have a few issues; we were given vouchers for continental breakfast, which had the price for the upgrade to full hot breakfast printed on them. The hostess in the restaurant refused to honor the printed vouchers and insisted that breakfast upgrades cost more than the printed price. Obviously there were some communication issues. We did not return for breakfast the next day; it was not nearly good enough to warrant either the price or the hassle.
Also, this place accepts pets, beware if you have allergies.
It was not a bad hotel, but for the price you can do better.

Stayed November 2013, traveled with family
Helpful?
1 Thank Ashleigh M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clarion358, Director of Sales at Clarion Inn Columbia-Airport, responded to this review, November 26, 2013
We greatly appreciate you taking time to review your recent stay at the Clarion Inn Airport. I apologize about the confusion with your breakfast. The group that you booked with had a discounted rate based on the volume of rooms and the rate negotiate did not include breakfast. I have spoken with the front desk staff to ensure there is no confusion in the future with the breakfast coupons. If the rate qualifies, there is a continental breakfast included which has a fee to upgrade to the hot breakfast. But, if the rate does not qualify for breakfast there are different rates for continental and hot breakfast purchases. I also immediately met with maintenance and had them address the items you listed in your review. We appreciate you choosing the Clarion Inn and look forward to seeing you in the future.
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Additional Information about Clarion Inn Columbia-Airport

Property: Clarion Inn Columbia-Airport
Address: 500 Chris Dr, West Columbia, SC 29169-4669
Phone Number:
Location: United States > South Carolina > West Columbia
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #7 of 11 Hotels in West Columbia
Price Range (Based on Average Rates): $
Hotel Class:3 star — Clarion Inn Columbia-Airport 3*
Number of rooms: 142
Official Description (provided by the hotel):
The Clarion Inn-Airport Hotel in Columbia, SC is centrally located to all major Interstates. This Columbia Airport Hotel is located just 4 miles from the Columbia Metropolitan Airport and Columbia's downtown historic and government district. We are within 4 miles of the University of South Carolina and the nationally recognized Riverbanks Zoo and Botanical Gardens. We offer spacious accommodations with wireless high-speed Internet access. Take advantage of our complimentary airport shuttle service, free local calls, free Continental breakfast, 24 hour coffee, and USA Today newspaper. Our hotel offers free on site parking, a laundry facility, and an exercise facility. Our Magnolia's Grill is open daily for breakfast and dinner. It offers authentic Southern cuisine. Magnolia's also offers room service. Our lounge is open nightly. Relax in our beautifully landscaped courtyard surrounding our pool. Our meeting facilities cater to groups of 10 to 250. We have complete event planning, audio visual capabilities and an outstanding catering and banquet service personnel to meet the needs of you and your guests. We offer 142 guest rooms, 12 suites, and special accommodations for the physically challenged. ... more   less 
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Also Known As:
Clarion Inn Columbia-Airport Hotel West Columbia

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