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“Nice staff and clean room”

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Baymont Inn & Suites Walterboro
Ranked #12 of 17 Hotels in Walterboro
Deerfield Beach, Florida
Level Contributor
54 reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Nice staff and clean room”
Reviewed June 22, 2014

We got to the Walterboro area and just couldn't drive any more because of fatigue. We stopped at a few hotels prior to selecting this one. The other hotels had a damp musty smell, loiterers or were full to capacity. The night agent at this hotel was kind, friendly and pleasant to deal with. The room was fresh smelling and the bedsand pillows were perfect for a good night's rest. THANKS!!!

Room Tip: quick stop and good value for the room
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  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fbpspeaks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AprilHiers, General Manager at Baymont Inn & Suites Walterboro, responded to this review, June 24, 2014
Thank you very much for your kind words. Our staff is proud to see you enjoyed your stay. We will be looking forward to you be our guest again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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189 reviews from our community

Traveler rating
    28
    37
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    52
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • French first
  • Any
English first
Level Contributor
45 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed June 17, 2014

We pull in and got our room non smoking...it reeked of the smell of smoke went to office and changed rooms..It was dirty but figured it was better then smelling smoke.. The next morning we went to breakfast my wife left her bag in the room. When we got back her card key didnt work i tried mine and it didnt work either. Went to office and they said this happens all the time. Got new keys packed and left. When we got to Florida my wife went to get coffee opened her wallet and all her cash was gone and the worst part she left a diamond ring in the bag which was gone as well Called the hotel they said they were going to make a police report and get back to me ...all i got was an email for a free night ...The place had people hanging in the lobby at night and they werent workers or staff..

Room Tip: Stay at a safe place
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  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mike J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AprilHiers, General Manager at Baymont Inn & Suites Walterboro, responded to this review, June 24, 2014
I would like to apologize for any inconveniences you may experienced during your stay with us. If you could please call and speak to me about the missing ring I would greatly appreciate it. There aren't any records here of a missing ring and I have not sent an email to you. Today is the first I have heard of this incident and would like to resolve this matter as soon as possible.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ocean City, New Jersey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 16, 2014

We checked in to this hotel around 7 p.m. The first room was dirty, the toilet was filthy and there was coffee spilled all over the white microwave oven. The room smelled and the bedding was dirty and torn. We went back down and the clerk gave us another room. We went in and it was not as bad a the first one and it was 9 p.m.(since we went to get something to eat) so we decided to stay until we went to plug in our computer and found dog poop right on the rug by the table and chairs!!!!! When I called down to the front desk to ask for someone to come and clean up the clerk told me she was the only one there so my husband went down to get yet another key for yet another room. The room has a broken toilet so we gave up as tired as we were and headed back on the road. What an absolute disgrace!!!!!!

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank OCMermaid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, New Hampshire
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 15, 2014 via mobile

Stayed here last week on our way back to our home in NH from our home in Florida. Big mistake!
We picked it because it was pet friendly, and I had made a reservation well in advance. When we arrived, the poor harried receptionist whose two small children were screaming in the background, was not only checking in a whole line of road weary people, but also answering the phone, which seemed to be ringing constantly. It took 45 minutes to check in. Once in our room, we found it to be disgusting: smelled of mildew, filthy carpeting, sink faucet falling off, you get the picture. Not only that,we faced the back parking lot, where a high wattage spotlight lit up the room like it was high noon all night long! Couldn't wait to leave!

  • Stayed April 2014
    • Location
    • Rooms
    • Cleanliness
Helpful?
1 Thank LaurieN875
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham, Canada
Level Contributor
77 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed March 23, 2014

Must say the receptionist was pleasant and welcoming, linens were clean and fresh. However, Quality Suites should be checking out this facility, we drove by a Comfort Inn thinking Quality should be better. We had to move toilet didn't work, next room it wasn't much better. Just too much money for what the facility is ,,, run down and outdates

Room Tip: Drive on...
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank justme4844
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jaiminad, General Manager at Baymont Inn & Suites Walterboro, responded to this review, March 26, 2014
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

jaimina desai
gm
quality inn & suites
843-538-5473
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochester, NY, United States
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 18, 2014

The staff was friendly. The only thing OK with the room was that it was clean. We upgraded to a suite because we had been traveling all day and wanted more space. It was overpriced for what we got. Suite consisted of two rooms which had been connected by a door at one time. The additional room contained a sofa, chair, coffee table and TV. One of the lamps in that room did not work.

There were the following issues in the room with the bed: (1) Middle drawer in dresser was coming apart, (2) refrigerator was missing shelves and wasn’t level, (3) drain stopper in sink was missing, (4) towel holder in bathroom was coming off the wall and paint had been slopped onto it, (5) bedspread had a dark stain and bleach marks, (6) lamp on table next to bed was very difficult to turn on, (7) curtains did not close all the way and we had to put something in front of them to hold them closed, and (8) mirror had been removed from bathroom door and clips and holes remained.

In addition, the TV reception was not good. This is an older hotel which needs significant updates. There are outdoor entrances to rooms and no elevator. The outside of the property was poorly maintained. It just looked like no one cared about it. I would not stay here again.

Room Tip: Find someplace else to stay. pay attention to the reviews.
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sharon H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jaiminad, Manager at Baymont Inn & Suites Walterboro, responded to this review, March 26, 2014
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

jaimina desai
gm
quality inn & suites
843-538-5473
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santiago, Chile
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 22, 2014 via mobile

Having stayed at the Quality inn in Jacksonviille, where we had a great experience, when it came to picking a motel in Waltersboro after a long tiring drive, it was a no brainer. We went directly to the Quality Inn, even though there were many other motels nearby, including a Best Western and Comfort Inn. Well, boy what a mistake. First of all, it was $78, $11 more than Jacksonville. When I checked in at 9:20pm, I asked the woman who checked me in, which restaurants, visible through the reception window, were open late. She said,"I don't know. It's very late. Go check for yourself." Really? Come on! Then we got to the room. It really smelled stale and like cigarette smoke and wet dog. But we were tired and hungry. So we went out for a bite. (Stucky's... There the people were super friendly and the food was good.). When we got back to the room, that's when we noticed how gross it was. Chipped paint on walls. Stains on rug. The faucet was broken and only gave hot water. The TV was some fat monster TV from the 90's. The bedspread had holes. This place was just horrible.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lly22g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jaiminad, Manager at Baymont Inn & Suites Walterboro, responded to this review, February 25, 2014
Thank you for taking the time to complete online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

jaimina desai
gm
quality inn & suites
843-538-5473
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites Walterboro

Property: Baymont Inn & Suites Walterboro
Address: 1286 Sniders Hwy, Walterboro, SC 29488 (Formerly Quality Inn & Suites)
Phone Number:
Location: United States > South Carolina > Walterboro
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 17 Hotels in Walterboro
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inn & Suites Walterboro 2.5*
Number of rooms: 79
Official Description (provided by the hotel):
Wander Through Walterboro Off I-95 near USC-Salkehatchie and Great Swamp Sanctuary Our Baymont Inn & Suites Walterboro hotel is conveniently located off I-95 on Route 63, a short drive from the University of South Carolina-Salkehatchie and Great Swamp Sanctuary. We’re situated just southwest of the Walterboro Historic Downtown District, 20 miles north of the Donnelley Wildlife Management Area, 50 miles northwest of Edisto Island, and 25 miles south of St. George. Our immediate access to major highways makes it easy to reach prominent cities such as Savannah, Charleston, and Augusta. ... more   less 
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Also Known As:
Quality Inn And Suites
Quality Hotel Walterboro
Quality Inn Walterboro
Walterboro Quality Inn

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