Upon my arrival the hotel looked very cheap. When I booked online there was supposed to be a continental breakfast, a rollout couch, and also a pool. None of that was offered instead I got an empty dirty pool and a very nasty room. When I walked inside of the room to inspect the bathroom was filthy there was mold on the shower curtain, the floors were filthy. There was also a meth stove with no pots or pans to cook with. The sheets were filthy, I ended up having to clean the room myself before we could even go to sleep. On top of that I got hit with an additional choice for my two extra guest whih I thought was included in the rate. When I complained about my issues the manager on duty was so mean and rude he could care less about the filthyness. I asked for a refund and he responded that I definitely wasn't getting refunded because it was a nonrefundable room. That was the worst experience I have ever had in my life. I am a EH at a hotel and I have seen it all but this was far most the worst ever. This is a warning do not ever stay at this trash dump unless you want to be swarmed with filth and have to service your own room.
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- Also Known As:
- Surfside Beach Rodeway Inn