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“Good food. Attitude of staff poor”

Ultimate California Pizza
Certificate of Excellence
Cuisines: Italian, American, Pizza
More restaurant details
Restaurant details
Good for: Kids, Families with children, Dining on a budget
Dining options: Lunch, Dinner, Delivery, Outdoor Seating, Seating, Serves Alcohol, Takeout, Television, Waitstaff, Wheelchair Accessible
Lake Wylie, South Carolina
Level Contributor
42 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
“Good food. Attitude of staff poor”
4 of 5 bubbles Reviewed August 8, 2014 via mobile

Have eaten here many times during visits. Whether take out or eat in food has always been good especially bread sticks. But during last done inn visit service was very slow. Food took almost one hour and waitress was not attentive. When we were ready to leave we needed a take out box and out bill and our waitress was no where to be found. We were seated outside so my wife went in and asked another waiter for a box and our bill and his response was (rudely) " I am not your server". When I went in to talk to the manager I was told he was busy but he came out after I asked for the corporate office number. He apologized but also tryed to make excuses. I will give them another try but if my business is not appreciated by providing quality and courteous service I will take my business elsewhere as there are many other choices.

Helpful?
Thank CKMBKL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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193 reviews from our community

Visitor rating
    108
    51
    21
    8
    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
New York
Level Contributor
65 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
“Food was good, staff was awful”
3 of 5 bubbles Reviewed July 13, 2014 via mobile

The pizza was good, wraps and wings were good but next time we'll do takeout. Our waitress forgot half our order, messed up what she did bring and had a negative attitude until the very end (while we were discussing the tip). There were only 2 tables of customers and the service was really slow. The only other worker in the place seemed to be doing everything and he still smiled and was friendly.

Helpful?
1 Thank C B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greensboro, North Carolina
Level Contributor
40 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
“Fantastice Pizza and friendly service!”
5 of 5 bubbles Reviewed July 11, 2014

We stopped here for a late dinner and were welcomed with open arms. The pizza was absolutely the best on the beach and the service was impeccable! We will definitely eat there again next time we are in the area!

Visited May 2014
Helpful?
Thank cbsone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
104 reviews
100 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
“Convenient to Surfside and Garden City South Carolina”
4 of 5 bubbles Reviewed July 3, 2014

Very good pizza. We arrived a little after dinner hour, but restaurant was still packed; however, our delicious pizza arrived quickly. The server was very good with great suggestions. The salad was fair because it was mostly iceberg lettuce.

Highly recommended. We would return.

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank OceanAndy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darlington, South Carolina
Level Contributor
291 reviews
117 restaurant reviews
common_n_restaurant_reviews_1bd8 119 helpful votes
“Specialty pizza real good; NonSpecialty pizza Disappointing”
3 of 5 bubbles Reviewed June 30, 2014

We had a terrific pizza in their N. Myrtle Beach franchise a few years ago. So, we tried the Surfside Beach spot last week. The Specialty pizza was delicious. But the regular pizza with sausage and pepperoni was sorely lacking in these meats, It was nearly a cheese pizza with a tiny amount of meats grudgingly tossed in. This was very unexpected, and given the high price, very disappointing. On a positive note, the several side dishes were very tasty and prevented me from giving a 2 star review.

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank cisco289
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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