- Free Wifi
- Free Parking
In general the room was OK. Furniture was good and beds comfortable. The unit was away from the street and very quiet.
There was an occasional smokey smell in the non-smoking room. We could not determine if it was coming through the ventilation system from another room or from all the dirt packed in the air conditioning unit.
The freezer door in the refrigerator was broken; fell out in my wife's hands.
The electrical outlets were too badly worn to hold a plug in place (Fire Hazard??).
Breakfast (about 8:00) was almost non-existent. No coffee was made and the office door was locked.
We didn't complain to the man in the office because his accent was so thick we could barely understand him.
Thank you very much for your review. I would like to apologize that you were not completey safisfied with your experience and would like to extend my sincerest apologies for any inconveniences that you had.
Our goal is to provide 100% customer satisfaction. I am sorry that your room had a bad odor, broken refrigerator and worned out eletrical outlet. If we were informed about any of these inssues while your stay at our property, we would have provide you a new room or fixed the problem then and there. I would like you to visit our property again and give us another chance.
Yes, our goal is to serve breakfast every morning from 6:00 AM to 10:00 AM. I am very sorry that we didn't have breakfast ready.
Sorry again for any incovenience during your stay
Thank your for choosing Super 8 Sumter
The room had a bad odor and the carpet seemed wet. The bathroom was really dirty and there weren't enough towels for everyone booked into our room.
This is a great hotel, I stayed here for one night on my way to Manning, SC. The rooms were great and had a great renovated feel to it. The room was clean and new; the staff was also really nice. I will stay at the hotel every time I am in town.