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Hampton Inn Sumter
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Reviews (392)
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All reviewsnice hotela hilton honors memberin towncookiesexcellent stayroom was cleancomplimentary breakfaststaff was friendlyplace to staysouth carolinabusiness tripnext morningup to datethe entire staffthe breakfast areawafflesenjoyed my stay
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Reviewed September 19, 2013

The hotel is located near the rest of the highway hotels; the hotel sees a lot of traffic. Although the staff keeps the hotel clean and in working order, the hotel starting to show it’s age. The hotel looks like work has been done at some point but it could use some more work sooner than later.
The lobby is nice although it can get crowded at times. The "free" breakfast is waffles, cereal and microwave pre-packed breakfast sandwiches. Not the worst but it’s not what I expected.
The rooms are OK; the AC is nosey and blows a funky smell sometimes. The walls have seen better days, no mold but they did look severally worn.

All the staff are very nice and very busy, there was always somebody cleaning something, which is a good thing.

I was hoping a Home2 or Garden was in town, Hilton needs to add a new hotel, there is a new Marriot Springhill suites coming to town.

Room Tip: Ask for rooms with higher numbers, they are away from the road.
  • Stayed: September 2013, traveled on business
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Thank RyanS1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 11, 2013

A nice hotel in Sumter, SC. We love Hampton Inns, and this one was no disappointment. Friendly staff, great service, great breakfast, clean rooms. No complaints whatsoever. Would definitely recommend this hotel to anyone traveling through Sumter.

  • Stayed: September 2013, traveled as a couple
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1  Thank maryal521
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 11, 2013

This is a very convenient Hotel... Good restaurants and shopping within a one mile radius of the Hotel. Easy in an out from major highways. We've stayed at other motels in the area. This one is cleaner and safer than others.

  • Stayed: September 2013, traveled as a couple
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Review collected in partnership with Hampton
Thank Charles O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2013

I travel a lot and usually try to stay at chains like the Hampton because I can expect a certain level of excellence. I was really disappointed with this property. I had a reservation and got to he hotel at about 1 A.M.. It took about 5 minutes for the front desk clerk to show up. That should have been my first clue. He checked us in to room 311 and when we got up there it smelled damp and moldy. Upon turning on some lights it became readily apparent that there had been a leak in the roof. There were some amateurish patches in the ceiling but still showed cracks and mold, I called down to the desk, another 3 minute wait for him to answer and told him that the room wouldn't do. He agreed to switch my room and I even showed him some pictures I took. I advised him that the room should be put out of service and repaired as it could make someone sick.
My next room was 305 and it was fine -- except the sound on the TV was intermittent and there was a little mold in the caulk in the tub.
The next morning I did have an excellent breakfast in the lobby and the attendant was great.
After breakfast I asked for the manager and was told he wasn't in. The desk ckerk listened to what I had gone through the night before and just comped the room. What was disturbing was she looked at room 311 in the computer and came up with a different name. The clerk had rented the room to someone else AFTER he had switched me. This is not good.
I did notice that they had pulled the water stained chair out of the room when I went back upstairs and hopefully had taken it out of service until it could be properly treated and fixed.
This is all indicative of a housekeeping staff that's not well trained. Don't think I'd return to that hotel if I were in Sumter again.

Room Tip: Stay off the 3rd floor
  • Stayed: August 2013, traveled as a couple
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Thank Harvey W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 24, 2013

Great hotel, friendly staff, but keykcards unable to hold promgramming ruined my 10 day stay. Trudging back down to the lobby multiple times every day to get a new program on my door card was extemely tiresome, and left me not wanting to leave my room for ice or meals even. Fraid i could'y get back in again!

  • Stayed: August 2013, traveled on business
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Review collected in partnership with Hampton
Thank Ramona V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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