We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Its a Hampton Inn”
Review of Hampton Inn Sumter

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hampton Inn Sumter
Ranked #2 of 20 Hotels in Sumter
Certificate of Excellence
Reviewed September 19, 2013

The hotel is located near the rest of the highway hotels; the hotel sees a lot of traffic. Although the staff keeps the hotel clean and in working order, the hotel starting to show it’s age. The hotel looks like work has been done at some point but it could use some more work sooner than later.
The lobby is nice although it can get crowded at times. The "free" breakfast is waffles, cereal and microwave pre-packed breakfast sandwiches. Not the worst but it’s not what I expected.
The rooms are OK; the AC is nosey and blows a funky smell sometimes. The walls have seen better days, no mold but they did look severally worn.

All the staff are very nice and very busy, there was always somebody cleaning something, which is a good thing.

I was hoping a Home2 or Garden was in town, Hilton needs to add a new hotel, there is a new Marriot Springhill suites coming to town.

Room Tip: Ask for rooms with higher numbers, they are away from the road.
See more room tips
  • Stayed: September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank RyanS1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (382)
Traveler rating
Traveler type
Time of year
Language

305 - 311 of 382 reviews

Reviewed September 11, 2013

A nice hotel in Sumter, SC. We love Hampton Inns, and this one was no disappointment. Friendly staff, great service, great breakfast, clean rooms. No complaints whatsoever. Would definitely recommend this hotel to anyone traveling through Sumter.

  • Stayed: September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank maryal521
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 11, 2013

This is a very convenient Hotel... Good restaurants and shopping within a one mile radius of the Hotel. Easy in an out from major highways. We've stayed at other motels in the area. This one is cleaner and safer than others.

  • Stayed: September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Charles O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2013

I travel a lot and usually try to stay at chains like the Hampton because I can expect a certain level of excellence. I was really disappointed with this property. I had a reservation and got to he hotel at about 1 A.M.. It took about 5 minutes for the front desk clerk to show up. That should have been my first clue. He checked us in to room 311 and when we got up there it smelled damp and moldy. Upon turning on some lights it became readily apparent that there had been a leak in the roof. There were some amateurish patches in the ceiling but still showed cracks and mold, I called down to the desk, another 3 minute wait for him to answer and told him that the room wouldn't do. He agreed to switch my room and I even showed him some pictures I took. I advised him that the room should be put out of service and repaired as it could make someone sick.
My next room was 305 and it was fine -- except the sound on the TV was intermittent and there was a little mold in the caulk in the tub.
The next morning I did have an excellent breakfast in the lobby and the attendant was great.
After breakfast I asked for the manager and was told he wasn't in. The desk ckerk listened to what I had gone through the night before and just comped the room. What was disturbing was she looked at room 311 in the computer and came up with a different name. The clerk had rented the room to someone else AFTER he had switched me. This is not good.
I did notice that they had pulled the water stained chair out of the room when I went back upstairs and hopefully had taken it out of service until it could be properly treated and fixed.
This is all indicative of a housekeeping staff that's not well trained. Don't think I'd return to that hotel if I were in Sumter again.

Room Tip: Stay off the 3rd floor
See more room tips
  • Stayed: August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Harvey W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 24, 2013

Great hotel, friendly staff, but keykcards unable to hold promgramming ruined my 10 day stay. Trudging back down to the lobby multiple times every day to get a new program on my door card was extemely tiresome, and left me not wanting to leave my room for ice or meals even. Fraid i could'y get back in again!

  • Stayed: August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Ramona V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2013

We stayed at this hotel over the weekend while visiting family in the area. Debra, the General Manager and Jatika the office manager, both went out of their way to make sure that we were happy with our room and had what we needed for our stay. The staff at breakfast was more than accommodating. The area was very clean, tidy, and well stocked. Housekeeping did an exceptional job to clean and restock our room with everything needed for our stay with 2 children. I travel every week for work and as a Hilton Diamond member, the customer service we received at this hotel was 2nd to none!

  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Tina E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 19, 2013

Ask for Jimmy if you are traveling late. Tell him the guy traveled to and from Orlando sent you. Great guy and excellent hotel. My family felt safe and the accommodations were excellent. Plenty of places to eat and Walmart just across the street if you have to spend more than one night there. You won't be disappointed.

  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank W. Lamont S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Sumter hotels
0.3 mi away
Holiday Inn Express - Sumter
0.7 mi away
SpringHill Suites Sumter
0.4 mi away
Candlewood Suites Sumter
Show Prices
Show Prices
Show Prices
0.4 mi away
Comfort Suites
Comfort Suites
#14 of 20 in Sumter
75 reviews
0.3 mi away
Country Inn & Suites by Radisson, Sumter, SC
0.8 mi away
Affordable Suites of America Sumter
Show Prices
Show Prices
Show Prices

Been to Hampton Inn Sumter? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hampton Inn Sumter

Address: 1370 Broad St, Sumter, SC 29150-1984
Phone Number:
Location: United States > South Carolina > Sumter
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 20 Hotels in Sumter
Price Range: $98 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Sumter 2.5*
Number of rooms: 72
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Hilton Hotels Direct, Booking.com, Orbitz, getaroom.com, Priceline, HotelQuickly, Cancelon and TripOnline SA so you can book your Hampton Inn Sumter reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Sumter Hotel Sumter
Sumter Hampton Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing