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“Fantastic stay, lovely staff”

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Hampton Inn & Suites Spartanburg-I-26-Westgate Mall
Ranked #1 of 28 Hotels in Spartanburg
Certificate of Excellence
GreenLeadersSilver level
1 review
“Fantastic stay, lovely staff”
Reviewed November 21, 2011

I've never met such lovely staff, the lady at the front desk, Shaun, was unbelievably helpful. She was so welcoming and sweet, even went out of her way to offer recommendations for food and places to stay in the towns we were headed to. All the staff were great, everyone smiled and said hi.
The room was really big and very very clean which was nice. The bed was comfy and the temperature of the room was good. Breakfast was complimentary, bacon and omlettes and waffles and everything else you could want. Really happy with this hotel, would stay again for sure.

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Possum631
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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517 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
South Carolina, USA
Level Contributor
63 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed October 23, 2011

Wife and I were heading to mountains on spur of moment and needed place to stay. Ended up at this hotel as it had a room and was very impressed with cleanliness and friendly staff. Was so nice we stayed in a Suite the next night which is definitely worth the money. Staff was incredible help to people I saw and went out of their way to help me with issues on directions and other guests when asked. Would give higher rating except the rates we were given when calling in were $20 higher than the rates on internet or Hilton Website. Was asked about getting package for theater tickets and sweepstake entry that was advertised on the website booking, I was told that rates changed based on availability of rooms (???) and they could not give us the deal we could have gotten if we booked online. So much for low price guarentee.

Room Tip: Don't call for rates or go through Hilton reservations instead of hotel
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  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank reliabilityguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clinton, sc
1 review
Reviewed October 7, 2011

very nice hotel. the hotel was in reach of all activities, such as the mall and restuarants. nice hotel personel. the complimentary breakfast was great. the room accommodations was nice and clean. you could not ask for a better place to stay. i cannot wait to go back!!!

Room Tip: i did not really care about the room location
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  • Stayed September 2011, traveled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank sharon j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
Level Contributor
144 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed September 19, 2011

We stayed here on the way to our vacation destination. It is a very typical Hampton Inn and Suites. They are quite nice and affordable with a nice hot breakfast in the morning. The location of this Hampton Inn is a little tricky to find (a mall separates the hotel from the interstate and there are no signs to direct you) but it is in a nice quiet location away from hightway noise. Lots of restaurants, etc close by to take care of necessities. However,. what sets this apart and prompted this review is the staff. There were 3 separate shifts while we were there and all were extremely helpful and friendly. It may just have been our particular stay but the fact that the helpfullnes extended through 3 staff changes suggests that staff hiring and training at this hotel is excellent. We will definitely stay here next time we need a place to stay in Spartanburg, SC.

  • Stayed September 2011, traveled with family
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank WGJ49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 13, 2011

Labor day weekend on our bikes we stopped in Spartanburg and checked in at the Hampton Inn. Front desk clerks Tonya and Treva were awesome! Very friendly. We love to joke around and have a good time. Alot of people just ignore that and go on about business, they were not like that, very friendly and made us feel right at home! Thanks so much for that! The hotel was great as usual with a Hampton Inn. Breakfast was great too! A great restaurant next door for dinner was a great recemendation by Treva and Tonya! Thanks guys!

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rdbarnette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vallonia, Indiana
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 3, 2011

Stayed in a king suite with pull out sofabed. The room was great!!!!! This room was much larger than I anticipated, so much more floor space. It also contained a desk and chair, bar area/sink, microwave and fridge, also a sofa and comfortable chair.
Bedding was also comfortable.

Room Tip: King suite room, huge!
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  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
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    • Service
Helpful?
Thank tripwh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cincinnati
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed April 4, 2011

My family stayed at this hotel twice in 1 year. Great service, great room, free breakfast to start off the day that is pretty good. Would recommend and definitley will stay here again!

  • Stayed April 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wwscharffe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Spartanburg-I-26-Westgate Mall

Property: Hampton Inn & Suites Spartanburg-I-26-Westgate Mall
Address: 801 Spartan Blvd, Spartanburg, SC 29301-1372
Phone Number:
Location: United States > South Carolina > Spartanburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Spartanburg
#1 Romantic Hotel in Spartanburg
#2 Best Value Hotel in Spartanburg
#3 Business Hotel in Spartanburg
#3 Family Hotel in Spartanburg
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Spartanburg-I-26-Westgate Mall 2.5*
Number of rooms: 136
Official Description (provided by the hotel):
Our Hampton Inn & Suites Spartanburg I-26 Westgate Mall hotel is located just off I-26 in Spartanburg, SC next to the Summit Pointe Conference & Events Center. Guests enjoy our free amenities from free wi-fi, hot breakfast, to our airport shuttle. Enjoy Tyger River Park offering 12 tournament baseball and softball fields. ... more   less 
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Also Known As:
Hampton Inn & Suites Spartanburg-i-26-Westgate Mall Hotel Spartanburg
Hampton Inn And Suites Spartanburg-i-26-Westgate Mall
Hampton Inn Spartanburg
Spartanburg Hampton Inn

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