The boy at the desk was super polite on the phone and in person. He matched the Priceline price and saved me almost $20. He was about to charge $10 for my service animal when I stated that this was against the ADA. He put me on hold to confirm with someone else. He didn't mention the dog again when he got back with me. I really wish facilities would train employees on the Americans with Disabilities Act. I asked for a double, bottom floor, non-smoking room for my disabled husband. As soon as we opened the door, the stench of cigarette smoke permeated the room. This was NOT a non smoking room. There were cigarette burns on the tub next to the toilet. My husband has lung cancer. We were too tired to find another room. My husband gagged and wheezed all night inhaling the smokiness and stale BO smell of the room. No goodnight sleep for us. The comforters had an odor like they hadn't been washed. The breakfast was very clean with crispy, yummy waffles, cereal, juice, and breads. Coffee sucked though. Oh, my husband mentioned to the girl at the desk (morning) that the room was terrible for a lung cancer patient. She just said "sorry"....never offering to call a manager. I am now typing this at an Emergency Room listening to my disabled husband wheeze and cough waiting for a breathing treatment. Thanks HoJo.
- Official Description (provided by the hotel):
- Our Howard Johnson Inn Santee hotel is easily accessible from I-95, offering affordable accommodations in a convenient location. Our pet-friendly hotel puts you within minutes of golf courses, restaurants, and all the region's most popular attractions along the Santee River Valley. ... more less
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- Also Known As:
- Baymont Inn Santee
- Santee Baymont Inn