I checked into the hotel tonight in a smoking room. August in South Carolina is obviously hot and the room was about 95 degrees at 8PM. The AC was broken so I called the desk and some guy named OMAR said that he could not give me another smoking room and would not issue a refund as that is their policy. I told him that I bought an airconditioned room and he just said "too bad". He was very rude about and I may stay away from all Days Inn in the future if this is going to be the service level I would need to expect.. He also said he was not a manager or owner, however the other younger guy in the office was taking direction from him. To top this off, I have stayed at this place about 10 times in the past year and he did not care. I will not be paying my credit card charge and the night in the hot room is going to be free at least. STAY AWAY FROM THIS HOTEL:-)
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- Also Known As:
- Rock Hill Days Inn